Operations officer Work, Jobs in Redhill, Eng (with Salaries)

Airside Service Performance Manager
Red Handling UK —Gatwick Airport
- £42,000 - £47,000 a year
- Weekend availability
- English
- Analysis skills
- Driving
- Free parking
- Sick pay
Quick apply
5d
Membership Manager
The Association of British Riding Schools —Horsham
- £20 - £25 an hour
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
Operations Officer
Chapman Freeborn —Gatwick Airport
- Organisational skills
- Communication skills
Cargo Services & Operations Officer
Singapore Airlines —Gatwick Airport
- £28,000 - £33,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Organisational skills
- Life insurance
Quick apply
Operations Officers
Home Office —Horley
- £32,777 - £33,760 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
5d
OCC Officer
Magma Aviation —Gatwick Airport
- Full-time
- Communication skills
Business Support Officer
Cubic Corporation —Salfords
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Business Support and Office Manager
Lanson International —Covent Garden
- £29,334.87 - £30,000.00 a year
- Part-time
- Supervising experience
- First Aid Certification
- Organisational skills
Quick apply
5d
MLRO / Compliance Officer (FTC)
Global Exchange Currency Exchange —Hounslow
- £65,000 a year
- Temporary
- English
- Microsoft Office
- Analysis skills
- Employee discount
- Bereavement leave
Quick apply
9d
COACH DRIVER - Full Time Professional Coach Driver Required
Cruisers Ltd —Redhill
- £42,650 - £46,500 a year
- Full-time
- Customer service
- English
- Driving
Quick apply
Deputy Town Clerk and Finance Manager
Haywards Heath Town Council —Haywards Heath
- £35,412 - £44,075 a year
- Full-time
- Financial services
- In-person
- Leadership
- Free parking
- Sick pay
Quick apply
6d
Ramp Agent
JETEX —Biggin Hill
- £27,000 - £27,001 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Free parking
- Life insurance
Quick apply
A320/1 Type Rated First Officers
Jet2.com and Jet2holidays —Gatwick Airport
- Full-time
- English
- Annual leave
2d
Prisoner Custody Officer
Serco Plc —Guildford
- £24,596 - £27,180 a year
- Full-time
- IT
- Communication skills
- Paid training
- Employee assistance programme
Witness and Victim Engagement Support Programme Manager
Police Federation of England and Wales —Leatherhead
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
4d
Transitions and Operations Officer
The Royal Society for Blind Children —Orpington
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Salesforce
- Employee assistance programme
- Employee discount
Quick apply
12d
Compliance Manager
Bet Tom Ltd —Uckfield
- From £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Supervising experience
Quick apply
5d
Assistant to CEO
AY Management Holdings Ltd —East London
- From £15 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexitime
- Work from home
Quick apply
1d
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- Customer service
- English
- Administrative experience
14d
Chief Food Hospitality Innovation & Guest Satisfaction Officer
MyGreatFood Hospitality Ventures Ltd —London
- £190,420 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Free parking
- Health & wellbeing programme
Quick apply

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Airside Service Performance Manager

Red Handling UK -
Gatwick Airport

Quick apply

Job details

Full-time
£42,000 - £47,000 a year
5 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Driving Licence
English
Analysis skills
Driving
Leadership
Communication skills

Full job description

As a Service Performance Manager, you will be the accountable shift leader for all airside operations, including Ramp, Baggage, Aircraft Presentation, and Aircraft Turnaround Coordination.

You will ensure safe, efficient, and high-quality service delivery to Red Handling UK’s airline partners while leading a multi-functional team. This role replaces previous Duty Officer and Manager structures and is designed to drive operational excellence, cost efficiency, and team accountability.

Due to the nature of airport operations, you must be available to work across all shift patterns if required, including:

Days and nights
Weekends
Bank holidays and religious festivals

This ensures transparency, as operational requirements may change over time.

Key Responsibilities

Operational Leadership

Oversee all day-to-day airside operations including ramp handling, baggage services, aircraft presentation, and turnaround coordination.
Ensure safe and compliant operations in line with airport regulations and airline requirements.
Proactively manage shift planning and resource allocation to meet operational demands and control costs.
Monitor and manage worked hours, ensuring adherence to budgeted hours and KPI targets.
Lead incident response and delay management, ensuring accurate reporting and corrective actions are implemented.
Maintain and enforce SOPs, LOPs, and company policies across all airside departments.
Complete daily audits for all airline operations to ensure compliance and service standards are met.
Act as a flexible resource to fill coverage needs.
Perform and oversee GSE checks to ensure safety and operational readiness.
Maintain the GSE portal and ensure all inspections are completed and documented in accordance with regulatory and company standard

Performance & Cost Management

Drive performance against airline and company KPIs including turnaround times, safety metrics, and service quality.
Identify inefficiencies and implement cost-saving initiatives without compromising service standards.
Analyse operational data and collaborate with leadership to improve processes and reduce delays.

Team Leadership & Accountability

Lead, coach, and develop a diverse airside team across multiple departments.
Conduct performance reviews, manage absence, and lead full disciplinary procedures and investigations.
Foster a culture of accountability, recognition, and continuous improvement.
Deliver team briefings and ensure alignment with operational goals and safety standards.

Stakeholder Engagement

Represent Red Handling UK in meetings with airline clients, airport authorities, and third-party service providers.
Build and maintain strong working relationships to ensure collaborative and efficient service delivery.
Communicate operational updates, incidents, and service recovery actions clearly and professionally.

Administrative Support

Complete shift handovers and ensure all incidents, delays, and deviations are logged in the company reporting system before the end of shift.
Support Admin and Payroll teams when and if required.
Additional tasks may be assigned outside this job description within reasonable expectations.

Person Specification Essential

Minimum 3–5 years’ experience in a leadership role within airport ground handling.
Proven ability to manage multi-departmental airside operations.
Strong understanding of ramp, baggage, and turnaround procedures.
Experience in managing disciplinary processes and investigations.
Excellent communication and stakeholder management skills.
Financial awareness and ability to manage resources within budget.
Flexible and adaptable to shift work, including nights and weekends.
Fluent in English (written and spoken).
Must pass Criminal Record and Airside Security checks.
Must hold manual driving licence

Desirable

Experience in business continuity, incident, and crisis management.
Familiarity with airport systems and operational planning tools.
Analytical skills related to process improvement and value chain systems.

Job Type: Full-time

Pay: £42,000.00-£47,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Experience:

finance and budget: 1 year (required)
Leadership within airport ground handling: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

operations officer jobs in redhill, eng

Airside Service Performance Manager

Membership Manager

Operations Officer

Cargo Services & Operations Officer

Operations Officers

OCC Officer

Business Support Officer

Business Support and Office Manager

MLRO / Compliance Officer (FTC)

COACH DRIVER - Full Time Professional Coach Driver Required

Deputy Town Clerk and Finance Manager

Ramp Agent

A320/1 Type Rated First Officers

Prisoner Custody Officer

Witness and Victim Engagement Support Programme Manager

Transitions and Operations Officer

Compliance Manager

Assistant to CEO

Customer Support Officer (UK)

Chief Food Hospitality Innovation & Guest Satisfaction Officer

I want to receive the latest job alerts for operations officer in redhill, eng

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