Success specialist eu, mandarin speaking Work, Jobs in Remote (with Salaries)

Customer Success Specialist EU, Mandarin Speaking
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- Full-time
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Customer Success Specialist, Mandarin and English Speaking
Spreetail —Remote
- Full-time
- Remote
- English
- Bachelor's degree
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Quick apply
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Showbie Inc. —Remote
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Implementation Advisor
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- £36,520 a year
- Full-time
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Senior Specialist, Evidence Evaluation
Smith & Nephew —Field Based
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Mandarin speaking University Counsellor (Independent Contractor)
ProblemShared —Remote
- £35 an hour
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Performance Improvement Support Officer
College of Policing —Remote
- £47,720 a year
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10d
Director, Commercial Communications
Dechra Pharmaceuticals PLC —Remote
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R&D System Engagement Lead
College of Policing —Remote
- £59,440 a year
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NCVPP Business Coordinator
College of Policing —Remote
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Implementation Consultant - Commercial (Remote or Onsite)
Veeva Systems —Remote
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NCVPP Strategic Delivery Manager
College of Policing —Remote
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NCVPP Senior Policy Manager
College of Policing —Remote
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Customer Success Specialist EU, Mandarin Speaking
Spreetail —Remote
Spreetail is looking for a detail-oriented and proactive Customer Success Specialist to support our Account Management Team in delivering exceptional customer…
Quick apply
3d
Customer Success Specialist, Mandarin and English Speaking
Spreetail —Remote
Exposure to global customers and an understanding of international markets is desirable. At Spreetail, we are relentless in our pursuit of equity and equality,…
Quick apply

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Customer Success Specialist EU, Mandarin Speaking

Spreetail -
Remote

Quick apply

Job details

Full-time
3 days ago

Qualifications

Mandarin
English
Analysis skills

Full job description

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.

Spreetail is looking for a detail-oriented and proactive Customer Success Specialist to support our Account Management Team in delivering exceptional customer experiences and driving performance. In this role, you’ll handle day-to-day operations such as order management, delivery coordination, returns and reships, and maintaining customer data, while also serving as a key point of contact for escalations from platform partners.

How you will achieve success:

Provide day-to-day support to the Account Management Team, helping the team meet individual and collective performance targets.
Support of daily operations: Coordination of delivery dates, Handling of complaints and Return & Reship requests, Maintenance of existing customer relationships and master data, Order entry and order management
Effective communication and coordination between various internal and external stakeholders to ensure that customer requirements are met.
Act as a point of contact for customer service escalations from key platform service brand partners, ensuring timely and high-quality issue resolution.
Identify process gaps within the team and help develop and implement initiatives to improve service quality continuously.

What experiences will help you in this role:

Experience in strategic operations, outbound/inbound transportation, fulfillment operations
Communicate fluently in both Mandarin and English (written and spoken) to effectively engage with partners and internal stakeholders.
Collaborate cross-functionally to drive results, ensure alignment, and hold team members accountable for performance.
Proactively identify business opportunities and independently drive initiatives that improve performance and outcomes.
Apply strong attention to detail and analytical skills to interpret data accurately and inform decision-making.
Thrive in a fast-paced environment by staying highly organized, adapting quickly to change, influencing others, and managing multiple priorities effectively.

Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to [email protected] directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

success specialist eu, mandarin speaking jobs in remote

Customer Success Specialist EU, Mandarin Speaking

Customer Success Specialist, Mandarin and English Speaking

Customer Experience Specialist

Implementation Advisor

Senior Specialist, Evidence Evaluation

Mandarin speaking University Counsellor (Independent Contractor)

Performance Improvement Support Officer

Director, Commercial Communications

R&D System Engagement Lead

NCVPP Business Coordinator

Implementation Consultant - Commercial (Remote or Onsite)

NCVPP Strategic Delivery Manager

NCVPP Senior Policy Manager

Senior Consultant - Migration Architect

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