Line support engineer Work, Jobs in Rochdale, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
10d
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
10d
MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
11d
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Field Installation Engineer - North
Lightfoot —Manchester
- £35,000 a year
- Full-time
- Driving
- In-person
- Annual leave
Quick apply
Project Engineer
Velocity Composites —Burnley
- £30,000 - £40,000 a year
- Full-time
- AutoCAD
- Schematics
- Engineering
- Free parking
- Bereavement leave
Quick apply
8d
Business Systems Support Engineer I
Brand Addition —Manchester
- Full-time
- Hybrid work
- Software troubleshooting
- ERP systems
- SQL
Quick apply
Technical Desktop Project Manager
ABCA Group Ltd —Oldham
- Up to £42,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
Software Support Engineer
Giacom —Nelson
- £26,250 - £28,000 a year
- IT
- Communication skills
- Annual leave
Quick apply
1d
1st/2nd Line IT Engineer
technologE Ltd —Manchester
- From £27,500 a year
- Full-time
- Azure
- Windows
- Computer networking
- Free parking
- Profit sharing
Quick apply
1d
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
3d
1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- £26,299 a year
- Monday to Friday
- Customer service
- IT
Quick apply
3d
Data Analyst
Bury Council —Bury
- £35,412 - £38,220 a year
- Full-time
- SQL
4d
Account administrator
ASEL —Rochdale
- £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Employee assistance programme
- Employee discount
11d
Section Engineer
M Group —Oldham
- Night shift
- AutoCAD
- Communication skills
- Annual leave
- Employee assistance programme
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
1d
Senior Project Manager
M Group —Rochdale
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
Site Engineer
Strabag —Manchester
- Civil engineering
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
Civil Engineer/Groundworker
Country Gates & Barriers —Stockport
- £28,000 - £34,000 a year
- Full-time
- Civil engineering
- Driving
- Construction
Quick apply
1d

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
10 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in rochdale, gtm

Helpdesk Manager

1st line Service Desk Analyst

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Reporting and Insight Analyst

Field Installation Engineer - North

Project Engineer

Business Systems Support Engineer I

Technical Desktop Project Manager

Software Support Engineer

1st/2nd Line IT Engineer

Customer Service Manager – Maternity Cover

1st Line Support IT Engineer

Data Analyst

Account administrator

Section Engineer

Customer Support Specialist

Senior Project Manager

Site Engineer

1st Line Support Engineer

Civil Engineer/Groundworker

I want to receive the latest job alerts for line support engineer in rochdale, gtm

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