2nd line it Work, Jobs in Rochford, Ess (with Salaries)

2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
4d
2nd Line IT Engineer
Cube 6 IT —Colchester
- £30,000 - £36,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
2d
2nd Line IT Engineer
Akita Systems Limited —Wrotham
- Azure
- Customer service
- Windows
- Sick pay
Senior IT Support Analyst
TECNIQ —Witham
- Up to £45,000 a year
- Overtime
- Computer networking
- IT
- Linux
- Free parking
Quick apply
4d
2nd Line Support Engineer
Sedcom Networks Ltd —Billericay
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Work from home
- Gym membership
Quick apply
Data & Insights Analyst
Essex & Herts Air Ambulance —Colchester
- £34,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Data analysis skills
- Annual leave
- Employee assistance programme
Primary Teacher
Greensted Primary School & Nursery —Basildon
- £34,398 - £46,839 a year
- Full-time
- English
- Bachelor's degree
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Loss Prevention Officer
NEXT —Romford
- From £27,825 a year
- Weekend availability
- Travel
- IT
8d
Housing Systems & Projects Officer
Maidstone Borough Council —Maidstone
- £36,234 - £39,307 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Free parking
- Work from home
Short-term Temporary Team Member
NEXT —Maldon
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
1d
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Windows
Van Driver
NEXT —South Ockendon
- £13.35 an hour
- Overtime
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
Primary Class Teacher
Oasis Community Learning —Havering-atte-Bower
- Full-time
- School
- Teaching
5d
Multi-Trader with a focus on Carpentry
Hylands Homes Ltd —Chelmsford
- £20 - £25 an hour
- Full-time
- Carpentry
- English
- Driving
Quick apply

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IT Support Engineer
Air Charter Service —Surbiton
A minimum of 3 years’ experience providing 2nd and 3rd line IT support. The ability to work effectively under pressure while maintaining a positive, customer-…
Quick apply
2nd Line IT Engineer
Cube 6 IT —Colchester
Technical support: 2 years (required). Customer service: 2 years (preferred). Successful candidates are subject to a basic DBS check.
£30,000 - £36,000 a year
Quick apply
2d

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2nd Line Support Technician

Cortec IT Solutions -
Dartford

Quick apply

Job details

Permanent | Full-time
£34,000 - £38,000 a year
4 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
TCP
Azure
Administrative experience
DHCP
Virtualisation
IT support
DNS
SharePoint
VMWare
TCP/IP
Communication skills
Intune
VPN

Full job description

Job Overview
We are looking for a proactive and technically capable 2nd Line Support Engineer to join our growing team. This is an excellent opportunity for an experienced support professional who enjoys solving complex technical issues, working across a broad range of technologies, and delivering exceptional customer service.

As a key member of the support team, you will take ownership of escalated incidents, provide advanced technical support to our clients, and play an active role in maintaining and improving their IT environments. You'll work closely with senior engineers and project teams, gaining exposure to modern cloud technologies, networking, security, and infrastructure solutions.

Duties

Advanced Technical Support: Act as the primary escalation point for complex technical issues passed up from the 1st Line team. Diagnose and resolve hardware, software, networking, and cloud-related issues.
Incident & Service Management: Take ownership of escalated tickets from initial triage through to resolution, ensuring clear, professional communication with clients throughout.
365 Infrastructure & Cloud Admin: Administer and support Microsoft 365 environments (Exchange Online, SharePoint, Teams), Entra ID, and local server environments.
Cloud & Security Admin: Take an active role in maintaining client security postures by managing Microsoft Defender, deploying Intune policies, and implementing MFA/Conditional Access protocols.
Hardware & Project Deployment: Configure, build, and deploy physical servers and managed virtual machines (VMs), as well as networking peripheral equipment. Assist with client onboarding, migrations, and infrastructure updates.
Problem Identification: Spot recurring technical issues and contribute to long-term solutions, documentation updates, and service improvements.

Essential

Minimum 2 years’ experience working within an IT support, Service Desk, or fast-paced MSP environment.
Strong administrative experience with the Microsoft 365 ecosystem.
Solid experience supporting Windows desktop environments and basic Windows Server infrastructure.
A good working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Firewalls).
Familiarity using remote monitoring tools (RMM) and ticketing systems.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.

Desirable

Experience with Microsoft Entra ID, Intune, Azure, or other cloud technologies.
Exposure to virtualisation platforms such as Hyper-V or VMware.
Previous experience working within an MSP environment.
Relevant Microsoft certifications.

Pay: £34,000.00-£38,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

2nd line it jobs in rochford, ess

2nd Line Support Technician

2nd Line IT Engineer

2nd Line IT Engineer

Senior IT Support Analyst

2nd Line Support Engineer

Data & Insights Analyst

Primary Teacher

Loss Prevention Officer

Housing Systems & Projects Officer

Short-term Temporary Team Member

HR Systems Analyst

Van Driver

Primary Class Teacher

Multi-Trader with a focus on Carpentry

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