reception manager Work, Jobs in rossendale, lan (with Salaries)

Office Manager
Yorkshire Street Surgery —Rochdale
- £14 - £16 an hour
- Full-time
- Management
- GP surgery experience
- Administrative experience
Quick apply
19h
Accommodation and Reception Manager
Samlesbury Hall —Preston
- £30,000 a year
- Weekend availability
- Hospitality
- Customer service
- Team management
- Free parking
- Employee discount
Quick apply
10d
Site Office Manager
Costain —Bury
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
5d
Office Manager
Praxis Real Estate Management Ltd —Manchester
- £30,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply
Office Manager
Assystem —Bolton
- Administrative experience
- Communication skills
Assistant Manager
Primrose Bank medical Centre —Blackburn
- £24,420 - £28,500 a year
- Part-time
- In-person
- Leadership
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
2d
Substance Misuse Service Manager
PPG Health In Justice —Warrington
- £43,609 - £49,175 a year
- Monday to Friday
- Management
- Leadership
- Annual leave
- Employee discount
10d
Clerical Officer - Cardio-Respiratory
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £25,272 a year
- Part-time
- Organisational skills
7d
Medical Receptionist/ Care Co-ordinator
Ashworth Street Surgery —Rochdale
- £13.03 an hour
- Full-time
- Customer service
- Administrative experience
- Front desk
- Employee discount
Quick apply
7d
Receptionist
LAH Property Marketing —Manchester
- £28,509 a year
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
10d
Administration Officer
City of Bradford Metropolitan District Council —Bradford
- £13,201.50 - £14,071.00 a year
- Call to connect
12d
Reception Manager
Velvet Hotel & Forty Seven Hotel, Manchester —Manchester
- £29,460 - £32,000 a year
- Weekend availability
- Hospitality
- Hotel
- Supervising experience
Quick apply
Executive Assistant
NRG Riverside —Skelmersdale
- £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
4d
Assistant Reception Manager
Valor Hospitality —Manchester
- £28,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Night Manager
Holiday Inn Manchester City —Manchester
- Full-time
- Hotel
- Leadership
- Hotel experience
- Employee discount
Quick apply
5d
Cafe Manager - Warrington
Dine Contract Catering —Warrington
- £15.20 an hour
- Full-time
- Café
- Office experience
12d
Clinic Support Officer
Manchester University NHS Foundation Trust —Trafford
- £25,272 a year
- Part-time
- University
- AI
- School
6d
Office Manager
K3 Advisory Group —Manchester
- £27,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Guest Relations Executive
The Rex —Manchester
- Hotel
- Referral programme
Quick apply
Receptionist
The Christie NHS Foundation Trust —Manchester
- £25,272 a year
- Part-time
6d

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Office Manager

Yorkshire Street Surgery -
Rochdale

Quick apply

Job details

Full-time
£14 - £16 an hour
19 hours ago

Benefits

Company pension

Qualifications

Management
GP surgery experience
Administrative experience
Patient care
Leadership
Communication skills

Full job description

Office Manager – GP Practice

Location: Rochdale

Salary: Competitive, dependent on experience

Hours: 30 to 35 Hours

About the Role

We are looking for an experienced, organised and proactive Office Manager to join our busy GP practice. This is a senior operational role requiring strong leadership, excellent communication skills and a deep understanding of how a GP surgery functions.

We are seeking candidates with at least 5 years’ experience working in a GP practice, ideally in a senior or higher‑level administrative position.

You will oversee the day‑to‑day running of the administrative and reception teams, support patient access, coordinate rotas, manage data and lead governance processes, support trainees, and ensure high standards of safety, compliance and patient experience.

Essential Requirements (Must‑Have Criteria)

Candidates must meet all of the following:

Minimum 5 years’ experience in a GP practice
Experience in a senior, supervisory or higher‑level administrative role
Strong understanding of GP practice operations
Experience preparing agendas, minutes and action logs
Experience managing rotas and staff cover
Strong leadership and team‑management skills
Knowledge of Datix reporting processes
Excellent communication and organisational abilities
Understanding of confidentiality, GDPR and safeguarding
Ability to work under pressure and prioritise effectively

Key Responsibilities

Operational Leadership

Oversee daily administration and reception operations
Provide reception cover when staffing gaps arise
Create and maintain clinical rotas
Update appointment books for leave and absences
Monitor telephone system performance including call queues and access data
Manage suppliers and non‑clinical stock including ordering and contract liaison
Support PCN staff integration including room bookings and onboarding
Plan and prioritise workload based on operational needs

Team Management & Staff Development

Line manage administrative and reception staff
Identify and deliver team training
Ensure mandatory training compliance
Coordinate temporary staff cover
Record and monitor staff absences including sickness logs
Support staff with basic IT issues and escalate technical problems appropriately
Deliver reception induction for all new starters
Support training of new reception and admin staff

Trainee Support

Support preparation of trainee timetables
Manage trainee absences to align with practice needs
Deliver non‑clinical induction for all new trainees

Meetings, Governance & Compliance

Lead the Patient Participation Group (PPG)
Lead safeguarding meetings
Prepare agendas and minutes
Support CQC compliance
Contribute to clinical governance
Monitor and report incidents through Datix
Support business continuity and emergency planning including updates and drills
Maintain safeguarding logs and ensure actions are completed
Log and track formal complaints in line with NHS policy
Complete and monitor health & safety risk assessments
Support QOF and Enhanced Services delivery
Organise and manage screening data to ensure targets are achieved
Reduce DNA rates by following up with patients in line with policy
Perform accurate clinical coding to maintain high‑quality records
Use EMIS searches to support efficiency and data‑driven decisions

Policies, Systems & Processes

Assist the Practice Manager with practice policies
Review and update SOPs
Support EMIS/SystmOne optimisation
Maintain document workflows
Manage confidential waste and records retention in line with IG requirements

Patient Services & Records Management

Provide initial support for verbal complaints
Ensure high standards of patient experience
Act as point of contact for external agencies
Oversee new patient registrations
Manage online access requests
Process proxy access applications
Support patient communications including bulk messaging, noticeboards and website updates
Ensure accuracy of patient records

Facilities, Safety & Equality

Act as fire marshal
Manage deliveries and cold chain compliance
Support building maintenance and security
Uphold anti‑discriminatory practice
Foster a safe working environment
Ensure duties align with equal opportunities policies

General Administrative Support

Provide support to the Practice Manager and wider team as required
Commit to self‑development and continuous on‑the‑job learning

Person Specification

Essential

Minimum 5 years’ experience in a GP practice
Experience in a senior or supervisory administrative role
Strong leadership and team‑management skills
Excellent communication and interpersonal skills
Ability to prioritise and work under pressure
High level of accuracy and attention to detail
Understanding of GDPR, confidentiality and safeguarding
Knowledge of Datix reporting

What We Offer

Supportive, friendly practice team
Opportunities for development and training

NHS pension

A role where you can make a meaningful impact on patient care
Competitive salary based on experience

Job Type: Full-time

Pay: £14.00-£16.00 per hour

Work Location: In person

Application deadline: 30/06/2026

Quick apply

Refine Your Search

reception manager jobs in rossendale, lan

Office Manager

Accommodation and Reception Manager

Site Office Manager

Office Manager

Office Manager

Assistant Manager

Substance Misuse Service Manager

Clerical Officer - Cardio-Respiratory

Medical Receptionist/ Care Co-ordinator

Receptionist

Administration Officer