Overview:
Global HR Data Analyst
Location: Runcorn, Cheshire (UK) Hybrid or Madrid ( Spain) Hybrid x3 days in the office
Reporting to: VP Org Effectiveness and People Transformation
About Swissport
We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.
In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.
The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company.
"Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us. So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers.
“Doing the right things” means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation.
"Win as a Team" highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.
These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver.
Job Summary:
The Global HR Data Analyst at Swissport is responsible for transforming people data into actionable insights that support strategic decision-making across the organization. This role partners with global and regional teams, and business leaders to analyze trends, optimize HR processes, and enhance data-driven people strategies. The position plays a key role in maintaining data integrity, developing dashboards, and delivering analytics that improve operational efficiency and employee experience across multiple countries.
Job Responsibilities:
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Collect, analyze, and interpret HR data from various global and regional sources of data to support business and HR strategies.
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Lead the HR budgeting and forecasting process, including tracking actuals vs. plan and identifying variances, keeping a close relationship with the FP&A team.
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Prepare and deliver monthly HR reports and insights to the Chief People Officer (CPO), consolidating regional and global data.
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Develop and maintain dashboards, reports, and visualizations to provide insights into key HR metrics (e.g., headcount, turnover, absenteeism, diversity, recruitment).
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Build, maintain, and continuously improve complex Excel models and files for reporting, forecasting, and scenario analysis.
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Define, build, and monitor global HR KPIs aligned with business and people strategy.
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Partner with HR stakeholders and business leaders to identify data needs and deliver actionable recommendations.
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Ensure data accuracy, consistency, and governance across HR systems and reporting tools.
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Conduct predictive and trend analysis to anticipate challenges and opportunities.
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Collaborate with IT and HRIS teams to improve data infrastructure, reporting capabilities, and system integrations.
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Translate complex data findings into clear, concise presentations for non-technical audiences.
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Monitor and report on key performance indicators (KPIs) aligned with global HR strategy
- Support compliance with data privacy regulations (e.g., GDPR) and internal data policies.
Qualifications and Competencies:
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Bachelor’s degree in human resources, Data Analytics, Business Administration, Statistics, or a related field.
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3–5+ years of experience in HR analytics, data analysis, or a similar role, preferably in a global or matrix organization.
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Strong analytical and problem-solving skills with the ability to interpret complex datasets.
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Advanced Excel skills, with demonstrated ability to build and manage complex models, reports, and forecasting tools.
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Proficiency in data visualization tools (e.g., Power BI, Tableau).
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Experience with HRIS systems (e.g., Dayforce (preferably), Workday, SAP SuccessFactors).
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Strong attention to detail and commitment to data quality and accuracy.
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Excellent communication skills with the ability to present insights to senior stakeholders, including the CPO.
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Demonstrated Consulting experience in a fast paced, client facing environment, with preference for candidates who have ideally worked in a Big Four professional services environment
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Ability to work independently and collaboratively in a fast-paced, multicultural environment.
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Understanding of HR processes and metrics across the employee lifecycle.
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Experience in financial planning, budgeting, and forecasting is highly desirable.
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Fluency in English; additional languages are an asset
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
