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Client Account Manager

E.ON UK Network Assets Limited
Derby

Apply Now

Job details

Full-time
£30,173 - £38,860 a year
3 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Office
IT
Communication skills

Full job description

We are looking for a Client Account Manager based at Derby.

Client Account Manager

Here's what you'll be doing

E.ON has successfully launched a licensed Independent Distribution Network Operator (IDNO) to simplify grid connections and accelerate the UK's net-zero transition. As an IDNO, E.ON will own and operate new local electricity networks (connected to the regional DNO) anywhere in Great Britain, offering connection service, pace and excellent customer experience. Backed by the wider E.ON group, one of Europe's largest energy companies, serving 47 million customers across a 1.6 million-km energy network with over 76,000 colleagues, the IDNO pairs start-up agility with enterprise resources to win, deliver, and scale at pace!

Right now, we’re looking for a Client Account Manager to play a key role in the successful delivery of grid connection projects.

You’ll build trusted relationships with clients, providing clear, proactive communication and guidance while coordinating activity across internal design, legal, commercial and operational teams. With a strong focus on project delivery and customer experience, you’ll help translate complex technical and regulatory processes into a clear, well-managed journey for our clients, supporting the IDNO’s ambition to deliver high-quality connections at pace and scale.

Please note the closing date may end early if we recieve a high volume of applications, please apply at your earliest opportunity.

Key responsibilities

Serve as the main client point of contact for the project delivery and asset adoption journey
Ensure smooth transition following the sales process throughout the asset management journey
Provide proactive updates and manage expectations throughout the project lifecycle

Liaise with internal design and legal teams to ensure timely and accurate delivery of project milestones
Coordinate the processing and issuance of MPANs (Meter Point Administration Numbers)
Oversee the issuance of connection agreements

Support AV (Asset Value) payment processes and ensure a timely resolution of related queries
Take ownership of centralised mailboxes, ensuring prompt and professional responses
Provide ad-hoc support across other business areas as required
Update internal systems with project updates

What we need from you

Strong written and verbal communication skills for effective stakeholder engagement
Experience in project delivery within infrastructure sector.
Experience of managing external client accounts and maintaining good working relationships.
Ability to manage multiple priorities and coordinate cross functional teams
Proficiency in Microsoft Office and reporting tools
Strong attention to detail and organisation skills.

It would be great if you had

IDNO experience

Here’s what you need to know

Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds.
Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings.
Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you.
Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers. We’re also proud winners of Best Employer for Women and Human Company of the Year—recognising our inclusive, people-first culture.
Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone.
Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we ensure that disabled applicants who meet the minimum criteria move forward to the next stage of our recruitment process, and will make any adjustments needed during the process.
Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way.

At a glance

Reference no.: 244570Closing date: 24/06/2026 Salary: £30,173-£38,860

Get in touch

If you have any questions please contact the Recruiter, [email protected]. Please note, CV's emailed directly will not be considered.

About us

E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions.

Connect with us

www.eon-uk-careers.com

E.ON Life

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We Are Flexible

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We have market
leading benefits

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We are Better
Together

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Inclusion

It is important to us that people with disabilities have access to a fair application process, providing them with an opportunity to shine. Therefore, our representative body for severely disabled people will be included in the process from an early stage. Please let us know via the application form if you require technical or organisational adjustments during the application process. We will strive to make the required aids available.

Should you not be able to apply online and want to speak someone in person, please contact your local recruiter.

Apply Now

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Client Account Manager

Here's what you'll be doing

Key responsibilities

What we need from you

It would be great if you had

Here’s what you need to know

At a glance

Get in touch

About us

Connect with us

E.ON Life

We Are Flexible

We have market leading benefits

We are Better Together

Inclusion

We have market
leading benefits

We are Better
Together