Glasgow Work, Jobs in Scotland (with Salaries)

Customer Complaints Specialist - Fixed Term Contract
Zurich Insurance —Glasgow
- Up to £28,000 a year
- Full-time
- Hybrid work
- Negotiation
- Flexible schedule
8d
Customer Service Assistant
We Love Fundraising —Glasgow
- From £570 a week
- Full-time
- Customer service
- No experience needed
- Communication skills
- Referral programme
Quick apply
Personal Assistant
Chisholm Hunter Ltd —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Team Member - Glasgow Airport
Pret A Manger —St. Andrews
- £14.50 an hour
- Part-time
- Customer service
- No experience needed
- Annual leave
- Employee discount
Assistant Manager
Pins Leisure —Glasgow
- £32,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Front of House Staff
Deesserts —Glasgow
- £8.00 - £12.71 an hour
- Temporary
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
3h
Sales Assistant - UNIQLO Glasgow
UNIQLO —Glasgow
- From £13.45 an hour
- Part-time
- Customer service
- Employee discount
Paintball Marshal (part time)
Delta Force Paintball —Johnstone
- £8.00 - £12.71 an hour
- Part-time
- Hospitality
- Management
- No experience needed
- Flexitime
Quick apply
5d
Team Member - Glasgow Airport-Night Shift
Pret A Manger —St. Andrews
- £16 an hour
- Full-time
- Customer service
- No experience needed
- Annual leave
- Employee discount
Customer Service Manager
Kent Foods Limited (The Albex Group) —Paisley
- £27,500 - £30,000 a year
- 8 hour shift
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Food Handler & Server
Sprigg —Glasgow
- £13.45 an hour
- Weekend availability
- Serving
- Hospitality
- English
Quick apply
Temporary Field Data Collectors
Kairos and Metis —Glasgow
- From £12.71 an hour
- Temporary
- In-person
Quick apply
4d
Sales Professional - Live chat
Chisholm Hunter Ltd —Glasgow
- £12.71 an hour
- Full-time
- Sales
- Customer service
- Employee discount
Quick apply
Bookkeeper
Conservation Masonry Limited —Glasgow
- £22,000 - £23,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
Internal Stock Auditor
Chisholm Hunter Ltd —Glasgow
- Full-time
- Analysis skills
- Employee discount
Quick apply
Waiting Staff
OWC —Glasgow
- £11.00 - £12.71 a day
- 8 hour shift
- Hospitality
- Customer service
- English
Quick apply
Retail Sales Assistant
French Connection —Glasgow
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Salesforce
- Store discount
- Employee discount
Quick apply
Brand Ambassadors for a a High-Profile Events in Glasgow!
N2O —Glasgow
- £130 - £150 a day
- Temporary
- Hospitality
- Customer service
- Organisational skills
Quick apply
2d
Customer Service/Sales Representative
Barr Promotions and Marketing Ltd —Glasgow
- £650 - £800 a week
- Full-time
- Hospitality
- Sales
- Customer service
- Referral programme
Quick apply
4d
Retail Supervisor - Full Time
Farmfoods —Port Glasgow
- £13.61 an hour
- Overtime
- Supervising experience
- Annual leave
- Employee discount
Quick apply
2d

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Customer Complaints Specialist - Fixed Term Contract

Zurich Insurance -
Glasgow

Apply Now

Job details

Full-time | Fixed term contract
Up to £28,000 a year
8 days ago

Benefits

Company pension
Private medical insurance
Flexible schedule

Qualifications

Certificate in Insurance
Negotiation

Full job description

Location: Glasgow or Fareham, (Hybrid working, minimum 50% office based)

Salary: Up to £28,000 depending on experience plus an excellent benefits package

Hours: 35 (Monday to Friday between 9am and 5pm) - This role is available on a part-time, job-share and full-time basis

Closing Date: 10th July 2026

The opportunity:

We're looking for a complaints specialist to join our team, helping customers when they need us the most. You’ll be handling complaints for property insurance products. You’ll need to assess each complaint and make fair decisions quickly.

At Zurich, we get it: things can go wrong. But when they do, we see it as a chance to make things right and to learn from the experience so we can do better in the future.

You'll be managing a caseload of customer complaints and will need to work with multiple departments, suppliers, and customers to get a complete view of what happened. It's your job to come up with a fair, impartial, and reasonable solution that works for everyone involved.

If you thrive in a fast-moving environment and want to work for a company that values creativity, initiative, and contributions, then Zurich might be the perfect fit for you.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

We’re looking for someone who can:

Understand our customers and their challenges and respond empathetically.
Look into complaints in a fair, consistent, and effective way, engaging with the relevant people.
Analyse info to make good decisions.
Respond quickly, professionally, and fairly, and communicate effectively.
Follow all regulatory rules.
Manage a complaints caseload.
Help identify the causes of complaints and trends.
Help improve the team and company.
Use assertiveness, influencing and negotiating skills.
Work well with everyone and set a good example.
Always act with integrity, is resilient and has a positive attitude.

Your skills and experience:

You have experience dealing with complaints from customers, for property insurance claims or complaints.
You're great at communicating
You're precise and have great attention to detail.
You know your way around insurance guidelines and procedures.
May be working towards professional development (e.g. CII)
You have experience of sending final written responses.
This is a telephone-based role. You are comfortable with taking calls.

**When working from home environment, ideally the area needs to be safe, private with minimal distraction. You will required a solid internet connection**

We're committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic. As an inclusive employer we also want to ensure that all candidates feel comfortable and can perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to [email protected]

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday, alongside a range of other flexible benefits

You can find out more about our wide range of employee benefits on our website.

Who we are

At Zurich we aspire to be one of the most responsible and impactful businesses in the world. Together, we’re creating a brighter future for our customers, our people and our planet.

With over 65,000 employees, you’ll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee: to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you’re interested in working in a dynamic and challenging environment where your creativity, ideas and contributions are recognised and rewarded, Zurich could be just the place for you. Be part of something great.

Our culture

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

Apply Now

Refine Your Search

glasgow jobs in scotland

Customer Complaints Specialist - Fixed Term Contract

Customer Service Assistant

Personal Assistant

Team Member - Glasgow Airport

Assistant Manager

Front of House Staff

Sales Assistant - UNIQLO Glasgow

Paintball Marshal (part time)

Team Member - Glasgow Airport-Night Shift

Customer Service Manager

Food Handler & Server

Temporary Field Data Collectors

Sales Professional - Live chat

Bookkeeper

Internal Stock Auditor

Waiting Staff

Retail Sales Assistant

Brand Ambassadors for a a High-Profile Events in Glasgow!

Customer Service/Sales Representative

Retail Supervisor - Full Time

I want to receive the latest job alerts for glasgow in scotland

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