Visitor experience manager Work, Jobs in Sherborne, Dor (with Salaries)

Visitor Experience Manager
The Tank Museum —Bovington Camp
- £37,000 - £40,500 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- IT
Quick apply
Director
Countrymen UK —Sherborne
- From £17 an hour
- Part-time
- Management
- Bachelor's degree
- Travel
- Free parking
Quick apply
9d
Corporate Sales & Gifting Manager
The Newt in Somerset —Galhampton
- Up to £40,000 a year
- Full-time
- Hospitality
- Hotel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Attraction Assistant
Cove Group —Shepton Mallet
- £12.80 an hour
- Part-time
- Customer service
- In-person
- Café
- Employee discount
Quick apply
1d
Mobile Senior Administrator
Colten Care —Sturminster Newton
- £14.20 - £15.70 an hour
- Weekend availability
- Nursing home
- Customer service
- Microsoft Office
Outreach Officer
The Keep Military Museum —Dorchester
- £13.10 an hour
- Part-time
- Military
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
4d
Catering Supervisor
Monkey World Ape rescue Centre —Wareham
- Up to £25,837.50 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Lecturer in Livestock
Coastland College —Dorchester
- £31,363 a year
- Full-time
Driver
South Riverdale Community Health Centre —Street
- £26.83 - £27.66 an hour
- Part-time
- Customer service
- Driving
- In-person
11d
Restaurant General Manager - The Creamery
The Newt in Somerset —Castle Cary
- £50,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
1d
Office Manager
Heritage Investments —Wimborne
- Up to £27,500 a year
- Full-time
- Microsoft Office
- Accounting
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
8d
General Manager
Marston's Pubs —Ilminster
- Up to £45,000 a year
Quick apply
Sports and Leisure Manager
Clayesmore School —Blandford Forum
- Full-time
- Hospitality
- Management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Administrator / EHCP Co-ordinator – Full Time, Term Time+ 2 weeks
Dorset Centre of Excellence —Shaftesbury
- £26,435 - £26,436 a year
- Full-time
- Microsoft Word
- Customer service
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
8d
Front of House and Security, Brand Ambassador (STARS) Yeovil
Securitas UK —Yeovil
- £17.50 an hour
- Part-time
- Google Suite
- Customer service
- Microsoft Office
- Employee discount
Quick apply
10d
Baker at Heritage Portfolio
Sodexo —Street
- £14.50 an hour
- Bakery
Quick apply
3d
General ASC Teacher, Shaftesbury
Dorset Centre of Excellence —Shaftesbury
- £35,700 - £48,000 a year
- Full-time
- Working with children
- In-person
- School
- Free parking
- Health & wellbeing programme
Quick apply
Client Services Representative
AmicusLaw Southwest LLP —Martock
- From £23,500 a year
- Full-time
- Administrative experience
- Travel
- Organisational skills
- Referral programme
Quick apply
9d
Security Officer
Mitie —Yeovil
- £14.67 an hour
- Part-time
- Customer service
- Driving
- Communication skills
5d
Patient Services Administrator
Atrium Health Centre —Dorchester
- From £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
9d

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Visitor Experience Manager

The Tank Museum -
Bovington Camp

Quick apply

Job details

Permanent | Full-time
£37,000 - £40,500 a year

Qualifications

Customer service
Upselling
Project management
IT
Communication skills
Negotiation

Full job description

Working closely with the Director of Visitor Experience & Commercial, the Visitor Experience Manager will ensure every visitor enjoys an enriching, memorable, and safe visit to the museum. This role holds primary responsibility for the daytoday management of general visitor operations, enquiries, and group bookings, ensuring seamless service and operational excellence. While the role requires strong planning and process management, it also offers significant creative scope, continuously seeking innovative ways to elevate the visitor experience and drive increased footfall through new, engaging, and dynamic programming.

Key Accountabilities:

Deputise for the Director of Visitor Experience and Commercial as and when required.
Lead and/or support on Visitor Experience Development projects, helping to ensure the Museum continues to be an industry leading Visitor Attraction.
Responsible for the Duty Manager Function at the Museum, including the writing of operational procedures, training and rotas.
Responsible for the process and procedure of general email and telephone general enquiries.
Responsible for the process and procedure of group bookings, and KPIs in relation to these.
Line manage the Visitor Experience administration team and full-time Duty Manager.
Own the Museum-wide activity planner document and chair the Activity Planner Meeting. Ensuring collaboration of the planner between all departments in the museum. Maximising internal productivity without hindering Visitor Experience.
Manage visitor experience budgets. Particularly accessibility and school holiday programming.
Lead on school holidays programming, particularly driving the 'non military' aspects broadening our audience appeal with key partnerships and 'outside the box' thinking. Working closely with the Education & Visitor Engagement Manager and Partnership & Events Development Manager to achieve this.
Work with visitor experience administrators in upselling activities.
Support the Facilities & Estates Manager in ensuring the functionality and aesthetic appearance of the Tank Museum site.
Collate, monitor and report on visitor feedback.
Support the Director of Visitor Experience and wider departmental leads in the planning and delivery of events, whilst ensuring the visitor experience is upheld throughout build, delivery and breakdown.
Comprehensive understanding of the Museum Ticketing System
Act as Duty Manager, safeguarding officer, first aider and fire marshal as required.
Support the Estates & Facilities Manager and the Health & Safety Coordinator in ensuring external contractors to the Museum have the relevant risk assessments, insurance and permits and are working appropriately in visitor areas.
Participate in the Museum call out procedures.

What you'll bring:

Essential:

Experience in a customer service role within a heritage or visitor attraction.
Managing a team
Writing and implementing operational procedures
Creative programming
Strong IT skills
Ability to organise and plan
Excellent communication skills, including dealing with members of the public as well as internal parties

Desirable:

Project management experience
Safeguarding knowledge
Negotiation skills
Qualification in Tourism or similar related field
IOSH or other H&S qualification

Due to the nature of the role the post holder will be required to work onsite. Hybrid or working from home is not available.

Advert closes - 29th June 2026

Interviews - will take place on 7th July 2026.

Quick apply

Refine Your Search

visitor experience manager jobs in sherborne, dor

Visitor Experience Manager

Director

Corporate Sales & Gifting Manager

Attraction Assistant

Mobile Senior Administrator

Outreach Officer

Catering Supervisor

Lecturer in Livestock

Driver

Restaurant General Manager - The Creamery

Office Manager

General Manager

Sports and Leisure Manager

Administrator / EHCP Co-ordinator – Full Time, Term Time+ 2 weeks

Front of House and Security, Brand Ambassador (STARS) Yeovil

Baker at Heritage Portfolio

General ASC Teacher, Shaftesbury

Client Services Representative

Security Officer

Patient Services Administrator

I want to receive the latest job alerts for visitor experience manager in sherborne, dor

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