It service desk Work, Jobs in Shotts, Nlk (with Salaries)

First Line Desktop and Network IT Support Engineer.
2e-volve UK Limited —Stirling
- From £26,000 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
Quick apply
Service Desk Analyst
Edrington —Glasgow
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Customer service
- DevOps
- Store discount
- Employee discount
7d
Service Desk Analyst
Landmark Information Group —Glasgow
- Customer service
- Travel
- Communication skills
- Free parking
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Service Desk Manager
GAP Group —Glasgow
- Full-time
- IT
12d
Service Desk Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
5d
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Digital Workplace Consultant
Cobry —Glasgow
- Full-time
- Remote
- Work from home
Cyber Security Analyst
Aggreko —Glasgow
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
IT Airport Engineer - Glasgow Airport
ESP Global Services Limited —Paisley
- £25,114.96 a year
- Weekend availability
- Customer service
- Travel
- IT
Quick apply
11d
Service Desk Engineer - Glasgow
Accenture —Glasgow
- Full-time
- Customer service
- English
- Microsoft Office
Senior Service Desk Analyst
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Flexible schedule
4d
Digital Help Desk Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- IT
3d
2nd Line Support Engineer
Northern Marine Group —Glasgow
- Azure
- Microsoft Office
- SharePoint
10d
Senior Service Desk Analyst (FTC)
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Flexible schedule
4d
Service Delivery Manager (Scotland)
North —Renfrew
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
IT Helpdesk Apprentice
QA Apprenticeships —Paisley
- £19,000 a year
- Monday to Friday
- SQL
- Communication skills
4d
Service Desk Administrator
March —Glasgow
- £0.01 a year
- Windows
- Analysis skills
- Communication skills
Quick apply
IT Manager
Sibcas Ltd —Bathgate
- Full-time
- Azure
- Computer Science
- Travel
- Free parking
- Annual leave
Quick apply
Lead End User Computing Engineer (Sharepoint/Power Platform)
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- Presentation skills
- Annual leave
- Flexible schedule
5d

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it service desk jobs near shotts, nlk

First Line Desktop and Network IT Support Engineer.

2e-volve UK Limited
Stirling

Quick apply

Job details

Full-time
From £26,000 a year

Benefits

Free parking
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Computer repair
Customer service
English
Driving
IT support

Full job description

Overview

An exciting opportunity has arisen to join an IT Managed Service Provider based in Stirling. We are a Microsoft Small and Midmarket Cloud Solutions provider specialising in delivering IT Support Desk Contracts, IT consultancy and professional IT services.

The successful candidate should have outstanding people skills, excellent commercial and technical awareness and high standards of professionalism to join this successful team. We are friendly employee-owned business that has enjoyed a strong level of organic growth and established itself as a key player within the area’s IT Support sector over the last 25 years.

Job Purpose

To provide IT support to our contract clients, assisting them with hardware and software problems via phone and email. Over 80% of the fixes will be by remote.

Duties & Responsibilities

To provide 1st/2nd line technical support; answering support queries via phone and email.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Maintain a high degree of customer service for all support desk queries.
Manage and prioritise support Trouble tickets, ensuring timely resolution and high customer satisfaction.
Assist with hardware and software purchases, installations, configurations, and updates.
Diagnose and troubleshoot technical issues, escalating complex problems when necessary.
Maintain accurate and detailed records of support requests and resolutions in our bespoke CRM.
Collaborate with other team members to improve the delivery of our services.
Ensure compliance with company IT policies and procedures.
Provide guidance and support to end-users on IT best practices.
Visit client sites to perform installations/repairs and resolve technical issues. Assist with the processing of client equipment.

Skills/Attributes

Required Essential Skills

Experience working with Windows Server environments,
Experience working with Windows Desktop environments.
Experience working with Microsoft 365Networking – Routers/Switches/Firewalls installation and operation,
Printer installation and operation,

Attributes

Excellent telephone manner,
Good written and spoken English,
Good understanding of PC and Server hardware set-up and configuration,
Good base-level PC hardware diagnosis and repair skills,
Good troubleshooting skills
‘Hands-on’ approach and willingness to learn and teach,
Flexible, pro-active approach,
Prepared to own the problem,
Calm under pressure,
Good Team player,
Good customer service skills,
Full Driving License.

Location

Based in Stirling working hours Monday – Thursday 8am – 5pm and Friday 8am – 3:45pm.

Pay: From £26,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it service desk jobs in shotts, nlk

First Line Desktop and Network IT Support Engineer.

Service Desk Analyst

Service Desk Analyst

Regional IT Support Specialist

Service Desk Manager

Service Desk Manager

L1 Service Desk Team Leader

Digital Workplace Consultant

Cyber Security Analyst

IT Airport Engineer - Glasgow Airport

Service Desk Engineer - Glasgow

Senior Service Desk Analyst

Digital Help Desk Apprentice

2nd Line Support Engineer

Senior Service Desk Analyst (FTC)

Service Delivery Manager (Scotland)

IT Helpdesk Apprentice

Service Desk Administrator

IT Manager

Lead End User Computing Engineer (Sharepoint/Power Platform)

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