Service team lead Work, Jobs in Sidbury, Dev (with Salaries)

Head of Operations
Berrys Coaches (Taunton) Ltd —Taunton
- £65,000 - £80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d
Holiday Park and Customer Service Administrator
Ladram Bay —Budleigh Salterton
- From £29,500 a year
- Full-time
- Hospitality
- Supervising experience
- Human resources
- Free parking
- Employee discount
Quick apply
1d
Branch Manager | Power the Team. Drive the Business
Motor Parts Direct —Honiton
- Full-time
- CRM software
- Sales
- Customer service
- Employee discount
Quick apply
10d
Deputy Manager
Blackdice Healthcare Limited —Ottery Saint Mary
- £34,500 a year
- Weekend availability
- Team management
- In-person
- Care plans
- Health & wellbeing programme
Quick apply
9d
Part Time Retail Sales Advisor
Forever England —Sidmouth
- £12.80 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
3d
Garden Centre Manager
Mole Avon Country Stores —Honiton
- £32,000 - £35,000 a year
- Full-time
- Bilingual
- Management
- Merchandising
- Free parking
- Store discount
Quick apply
3d
Regional Operations Manager Specialist Division
South West England —Taunton
- From £70,000 a year
- Full-time
Quick apply
Learning and Training Manager
Phoenix Learning & Care Group —Tiverton
- £45,452.16 a year
- Travel
- Organisational skills
- IT
- Annual leave
Quick apply
8d
Support and Information Advisor
NHS Professionals —Exeter
- £14.52 an hour
- Temporary
- Microsoft Office
- Organisational skills
- In-person
Quick apply
10d
Team Manager - Gaining Access
LiveWest —Clyst Honiton
- £42,400 - £47,100 a year
- Hybrid work
- Management
- Organisational skills
- Leadership
- Annual leave
- Employee discount
1d
Supported Accommodation Project Coordinator - Newton Abbot (26-20)
Young Devon —Newton Abbot
- £29,757 a year
- Part-time
- Management
- Supervising experience
- Leadership
- Health & wellbeing programme
Quick apply
7d
Facilities Support Worker
The Donkey Sanctuary —Sidmouth
- £14.16 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
3d
Team Lead
Gooch & Housego Torquay —Torquay
- Full-time
- Leadership
- Employee assistance programme
Quick apply
Front-End Team Lead
DigiTickets —Exeter
- £52,000 - £58,000 a year
- Full-time
- Hybrid work
- JavaScript
- Mentoring
- APIs
- Annual leave
Quick apply
Lead Ranger
National Trust —Exeter
- £35,045 a year
- Full-time
- Project management
- Mentoring
- Contracts
- Free parking
- Employee assistance programme
4d
Customer Service Manager
Barnes Aerospace —Newton Abbot
- CRM software
- Customer service
- ERP systems
Quick apply
Commercial & Operations Lead
AcuPrime —Exeter
- £30,000 - £36,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
Deputy Manager
Iceland —Honiton
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Store Manager - Convenience Sidmouth, Devon
Morrisons —Sidmouth
- Weekend availability
- Customer service
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
Community Engagement Team Leader
Devon Rape Crisis and Sexual Abuse Services —Exeter
- From £32,896 a year
- Part-time
- Hybrid work
- Microsoft Office
- Project management
- Presentation skills
- Health & wellbeing programme
- Annual leave
Quick apply
7d

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service team lead jobs near sidbury, dev

Head of Operations

Berrys Coaches (Taunton) Ltd -
Taunton

Quick apply

Job details

Permanent | Full-time
£65,000 - £80,000 a year
13 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Office
Leadership
Communication skills

Full job description

HEAD OF OPERATIONS

Berry’s Coaches (Taunton) Ltd

Taunton, Somerset

Berry’s Coaches is an independent, employee-owned transport business with over 100 years of history and a strong reputation for delivering high-quality coach, bus and transport services across the South West and beyond.

Operating a diverse fleet across scheduled express services, private hire, UK and international tours and school contracts, the business is entering an ambitious new phase of operational development, cultural progression and long-term growth.

Following the company’s transition to an Employee Ownership Trust (EOT), we are seeking an experienced and capable Head of Operations to help lead the next stage of the company’s evolution.

This is a rare opportunity for the right individual to play a major role in helping modernise and professionalise operations within a long-established independent business, helping transition the company from a traditional family-run SME structure into a highly organised, well-managed and scalable employee-owned business positioned for ambitious future growth.

We are seeking somebody capable of strengthening operational structure, improving communication and accountability, developing managers and helping establish a high-performance, people-focused operational culture aligned with the long-term values of the business and its employee ownership model.

The successful candidate will become part of the company’s senior leadership team, working closely with the Managing Director and Board to help shape the long-term operational direction and strategic development of the business. The role will involve attendance at strategic and management meetings, contributing directly to operational planning, business improvement and future growth initiatives.

THE ROLE

This is a role focused on operational oversight, management, structure and long-term operational development.

The role is less focused on day-to-day transport allocation and live operational control, and instead centred around:

Leadership
Operational accountability
Process and systems improvement
Organisation and planning
Communication
Management development
Cultural progression

Direct operational responsibility will include oversight of:

Engineering & Workshops
Operational Logistics
Driver Management
Compliance
Overall Operational Communication & Structure
Overall Operational Standards

Direct Line Management responsibility for:

· Transport Managers

· Workshop Manager

· Fleet Supervisor

· Operations Team

· Driver Workforce

KEY RESPONSIBILITIES

Strengthen management systems to create structure, organisation and accountability across operational teams
Improve operational communication, coordination and forward planning
Improve operational standards, professionalism and presentation across the business
Ensure managers and supervisors complete tasks and responsibilities in a timely manner and to a high standard
Reduce reactive working practices through stronger systems, management controls and processes
Develop managers and supervisors to approach problems with a ‘can-do’ attitude and make confident, consistent and commercially sound decisions
Introduce and develop KPI reporting, operational performance measures and management visibility
Strengthen customer feedback systems and drive operational improvements based on customer insight and identified trends.
Maintain high standards of customer experience and satisfaction through effective leadership and oversight of all operational departments
Ensure Compliance with Health and Safety policies across operational departments
Lead positive cultural development across the business, helping establish clear behavioural expectations and professional standards, and driving engagement within an employee-owned and values-led environment.

ABOUT YOU

We are looking for a strong operational leader with excellent people-management and communication skills.

You will likely have significant experience within operational leadership environments and demonstrate:

Strong leadership and management capability
Experience leading operational, structural or cultural change
Ability to create structure, accountability and process improvement
Calm, professional and solutions-focused leadership style, with a ‘can-do’ attitude
Confidence managing people fairly, consistently and professionally
Strong communication and organisational capability
Ability to identify root causes and implement sustainable improvements
Experience developing managers and improving team standards
A modern approach to operations management and technology
Competence in the use of Microsoft Office Suite (Word, Excel, PowerPoint and Email).

Experience within bus, coach, haulage or logistic service sectors would be advantageous, but leadership capability, operational mindset and cultural fit are considered more important than direct industry background.

WHAT WE OFFER

Senior leadership opportunity within an established and ambitious independent business
Genuine opportunity to influence operational standards, culture and long-term business development and strategy
Employee ownership tax-free profit share
Potential future involvement within Employee Ownership Trust governance
Potential future development to board level position
Employee-owned business environment
Relocation support may be considered for the right candidate
Competitive remuneration package

Remuneration Package

· £65-80,000 annual salary

· Car allowance

· Performance linked annual bonus

LOCATION & HOURS

Taunton, Somerset

This role requires strong visibility within the business and operational flexibility where required.

Pay: £65,000.00-£80,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service team lead jobs in sidbury, dev

Head of Operations

Holiday Park and Customer Service Administrator

Branch Manager | Power the Team. Drive the Business

Deputy Manager

Part Time Retail Sales Advisor

Garden Centre Manager

Regional Operations Manager Specialist Division

Learning and Training Manager

Support and Information Advisor

Team Manager - Gaining Access

Supported Accommodation Project Coordinator - Newton Abbot (26-20)

Facilities Support Worker

Team Lead

Front-End Team Lead

Lead Ranger

Customer Service Manager

Commercial & Operations Lead

Deputy Manager

Store Manager - Convenience Sidmouth, Devon

Community Engagement Team Leader

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