Service administrator / co ordinator Work, Jobs in Silsoe, Bdf (with Salaries)

Service Administrator / Co-ordinator
Custom Security Solutions Ltd. —Hertford
- £24,420 - £29,000 a year
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Chemotherapy Booking Administrator
Bedfordshire Hospitals NHS Foundation Trust —Bedford
- £25,760 - £27,476 a year
- Part-time
- Patient care
- IT
2d
Customer Service Administrator
GAP Group —Milton Keynes
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Care Coordinator
The Buntingford & Puckeridge Medical Practice —Puckeridge
- Full-time
- Office experience
- Free parking
Quick apply
4d
Project Support Administrator
Watford & Three Rivers Trust —Hertford
- From £23,660 a year
- Full-time
- Remote
- Word processing
- IT
- Communication skills
2d

More jobs to discover

Find similar jobs that you might be interested in.

Chemotherapy Booking Administrator
Bedfordshire Hospitals NHS Foundation Trust —Bedford
To answer telephone, emails and face to face enquires in a professional and timely manner using tact, diplomacy and confidentiality.
£25,760 - £27,476 a year
2d

I want to receive the latest job alerts for service administrator / co ordinator in silsoe, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service administrator / co ordinator jobs near silsoe, bdf

Service Administrator / Co-ordinator

Custom Security Solutions Ltd.
Hertford

Quick apply

Job details

Permanent
£24,420 - £29,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Discounted or free food
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Salesforce
English
Administrative experience
Accounting
Communication skills

Full job description

About Custom

At Custom Intelligent Security, our mission is to advise and deliver the very best in integrated security solutions. We’ve built a team of experts with years of experience in navigating the ever-changing security landscape. We understand the challenges businesses face in making the right security decisions—and we’re here to help.

We work in close partnership with our clients—ranging from high-profile sites and government bodies to retailers and small businesses—helping them identify threats, improve loss prevention, manage data, and leverage technology to operate safely and efficiently.

Our people are our greatest asset. We invest in their development and create a culture of open communication and collaboration, with regular events and opportunities to connect across the business.

The Role

We are looking for a highly organised and detail-focused Service Administrator/Coordinator, ideally with experience in the Electronic Security Industry, to join our team. Based at our Hertford HQ, you will provide first-line support to our clients and field engineers, ensuring seamless service coordination and exceptional customer experience.

This is a key role requiring strong communication skills, problem-solving ability, and a proactive approach to service delivery.

Key Responsibilities

Service Coordination: Receive and log service requests via phone/email, cross-reference with existing quotes, dispatch engineers or third-party providers, and request technical support where necessary.
Scheduling: Organise engineer attendance in line with client expectations and service level agreements (SLAs).
Client Communication: Keep clients informed throughout the service request lifecycle and ensure accurate records are maintained in Salesforce.
End-to-End Case Management: Manage each service request from initiation to closeout and invoicing, including quoting for any required follow-up work.
Invoicing & Compliance: Ensure timely and accurate invoicing. Follow up on purchase orders and client approvals.
Internal & External Meetings: Attend service review meetings and, where needed, client service reviews to provide updates on open jobs.
Relationship Building: Build strong working relationships with clients, subcontractors, and colleagues across the business.
Health & Safety: Request RAMS and permits as needed from our H&S team.

About You – Skills, Experience & Attributes

Previous experience in a similar service coordination or administrative role
Advantageous: Background in the electronic security industry and understanding of security systems
Preferred: Experience working with international clients and managing communications across multiple time zones
Highly organised with excellent attention to detail
Strong verbal and written communication skills
Confident in Microsoft Word, Excel, and business software
Able to prioritise, multitask, and work under pressure
Bonus: Experience with Salesforce

What We Offer

A collaborative and supportive team environment
Training and development opportunities
A culture that values communication, respect, and teamwork

Perks & Benefits:

Casual dress
Company events
Discounted or free food
Free on-site parking
Health & wellbeing benefit programme
24 Days annual leave, plus UK Bank Holidays

Job Type: Permanent

Pay: £24,420.00-£29,000.00 per year

Benefits:

Company events
Free parking
Health & wellbeing programme
On-site parking

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

service administrator / co ordinator jobs in silsoe, bdf

Service Administrator / Co-ordinator

Chemotherapy Booking Administrator

Customer Service Administrator

Care Coordinator

Project Support Administrator

More jobs to discover

I want to receive the latest job alerts for service administrator / co ordinator in silsoe, bdf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected