Operations & application support Work, Jobs in Snetterton, Nfk (with Salaries)

Customer Operations & Application Support Coordinator
Primary Care IT Ltd. —Norwich
- £26,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
Temporary Driver Opportunities
BEA2 LTD —Thetford
- From £120 a day
- Temporary
- Customer service
- Driving
- Organisational skills
- Flexible schedule
Quick apply
9d
Field Operative
ChargedUp —Norwich
- From £15 an hour
- Part-time
- Hospitality
- Customer service
- In-person
Quick apply
13d
Operations Improvement Manager
M Group —Bury St. Edmunds
- £44,000 - £55,000 a year
- Continuous improvement
- Annual leave
- Employee assistance programme
Lifeguard (Summer Contract)
Rugby School Group —Old Buckenham
- £14.67 an hour
- Part-time
- In-person
- School
Quick apply
2h
Operations Manager
PHOENIX Healthcare Distribution Limited —Norwich
- £42,000 - £44,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Parcelshop Collection & Delivery Driver
Kaelor Logistics Ltd. —Bury St. Edmunds
- £110 a day
- Full-time
- Sales
- Customer service
- Driving
Quick apply
10d
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
Trainee Salesperson
Wyma Engineering —Snetterton
- Full-time
- Sales
- Mentoring
- Communication skills
Quick apply
Support Worker
Achieve Together —Bury St. Edmunds
- £12.80 an hour
- Full-time
- Employee discount
Cell Leader
Kinnerton Confectionery —Fakenham
- £38,000 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
Service Manager
Williams Lea —Norwich
- £65,000 a year
- Full-time
- Hybrid work
- Referral programme
Home Manager
The Royal Masonic Benevolent Institution Care Company —Bury St. Edmunds
- £60,000 - £65,000 a year
- Hospital
- Care plans
- Leadership
- Free parking
- Paid training
Assistant Manager - The Stables
Royal Norwich Golf Club Limited —Norwich
- From £29,500 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
6d
Senior Operations Administrator
HCR —Norwich
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
Administration Assistant
Inspiration Trust —Norwich
- £13,595 - £13,811 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
2h
Administrative Assistant
Nelson's Journey —Little Plumstead
- £24,750 a year
- Part-time
- Microsoft Outlook
- Organisational skills
- IT
- Annual leave
Quick apply
6d
AI Solutions Engineer
Black Orange Inv Limited —Watton
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- CAD
- Engineering
- ERP systems
- Annual leave
- Life insurance
Quick apply
3d
School Office Administrator
The ReConnect Programme —Bury St. Edmunds
- £18,720 a year
- Monday to Friday
- Administrative experience
- Bachelor's degree
- Organisational skills
Quick apply
Crime Scene Investigation (CSI) Technician
Thames Valley Police —Loddon
- £27,449 a year
- Full-time
- Annual leave
- Employee discount
4d

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operations & application support jobs near snetterton, nfk

Customer Operations & Application Support Coordinator

Primary Care IT Ltd.
Norwich

Quick apply

Job details

Permanent | Full-time
£26,000 - £32,000 a year

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Customer service
Software deployment
Customer support
Application support
SaaS
Communication skills

Full job description

Norwich, Norfolk | Full-Time | Office-Based

Salary: £26,000 – £32,000 depending on experience
Hours: Monday–Friday, either 8am–4pm or 9am–5pm

About Us:

Primary Care IT supports GP practices and NHS organisations through the delivery of healthcare software solutions, operational support services, and clinical system resources.

We are looking for a proactive, highly organised, and customer-focused individual to join our Norwich-based team.

This is a varied role combining customer support, SaaS application support, deployment coordination, onboarding activities, and operational service delivery.

You will act as a first point of contact for GP practices and healthcare organisations using Primary Care IT solutions, helping investigate support requests, troubleshoot issues using structured processes, coordinate deployments, and ensure customers receive clear and timely updates throughout.

The role includes first-line investigation and troubleshooting of support tickets relating to Primary Care IT software solutions, escalating more complex issues to senior technical and development teams where required.

This is not a traditional infrastructure or hardware IT support role. We are particularly interested in candidates with strong customer service, SaaS support, service delivery, onboarding, coordination, or operational support experience who are confident learning systems and processes.

Key Responsibilities

Manage customer support tickets and operational service requests
Provide first-line investigation and troubleshooting for customer issues
Coordinate resolutions with senior technical and development teams
Provide professional and timely updates to customers
Coordinate onboarding and deployment activities for GP practices and NHS organisations
Carry out guided system setup and configuration activities using documented processes
Maintain accurate operational records and documentation
Monitor and manage multiple customer activities and priorities simultaneously
Support customers throughout deployment and onboarding processes
Ensure a high standard of customer service and communication at all times

Essential Skills

Excellent customer service and communication skills
Strong organisational and coordination abilities
Ability to investigate issues and follow structured troubleshooting processes
Ability to manage multiple priorities and workloads simultaneously
Strong attention to detail and problem-solving skills
Confidence using software systems and operational processes
Ability to provide clear, professional, and timely customer updates
Proactive and professional approach to workload management

Desirable Experience

SaaS or application support experience
Customer support, service delivery, or customer operations experience
Experience working with ticketing or case management systems
Onboarding or deployment coordination experience
Experience working with GP practices, NHS organisations, or healthcare software
Knowledge of EMIS Web, TPP SystmOne, or Medicus

What We Offer

Supportive and friendly team environment
Full training provided
Opportunity to develop within healthcare technology and SaaS operations
Varied and customer-focused role
Career progression opportunities
Exposure to NHS and primary care environments
Opportunity to work closely with innovative healthcare software solutions

If you enjoy working with customers, solving problems, coordinating activities, and delivering a high-quality service within a fast-paced environment, we’d love to hear from you.

How to Apply

Please apply with your CV.

Pay: £26,000.00-£32,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

operations & application support jobs in snetterton, nfk

Customer Operations & Application Support Coordinator

Temporary Driver Opportunities

Field Operative

Operations Improvement Manager

Lifeguard (Summer Contract)

Operations Manager

Parcelshop Collection & Delivery Driver

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

Trainee Salesperson

Support Worker

Cell Leader

Service Manager

Home Manager

Assistant Manager - The Stables

Senior Operations Administrator

Administration Assistant

Administrative Assistant

AI Solutions Engineer

School Office Administrator

Crime Scene Investigation (CSI) Technician

I want to receive the latest job alerts for operations & application support in snetterton, nfk

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