Desktop support Work, Jobs in South London, Gtl (with Salaries)

IT Support Engineer (1st Line)
eMed —London
- £32,000 - £36,000 a year
- Full-time
- No degree
- In-person
- Internship
- Employee assistance programme
- Life insurance
Quick apply
2d
IT Support Analyst
QuadReal Property Group —London
- Full-time
- Microsoft Outlook
- Customer service
- Mentoring
- Annual leave
2d
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
Onsite IT Engineer
Gather Technology Ltd. —London
- £35,000 - £40,000 a year
- Full-time
- Customer service
- English
- Windows
- Annual leave
- Sick pay
Quick apply
2d
IT Support Engineer
Air Charter Service —Surbiton
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Time management
Quick apply
10d
IT - Desktop Support Technician
The Granite Group —Sevenoaks
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
2d
IT Support Specialist
Flying Tiger Copenhagen —London
- Weekend availability
- Customer service
- Windows
- Analysis skills
8d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
3d
Linux Desktop Support Associate (London UK office)
Canonical —London
- English
- Bachelor's degree
- Travel
- Employee assistance programme
Quick apply
11d
IT Service Desk Engineer
Charles Tyrwhitt —London
- Hybrid work
- Customer service
- Windows
- Communication skills
- Employee discount
10d
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Spanish
- Microsoft Office
- IT
Quick apply
Deskside Support Analyst
Markel International Services Ltd —London
- Bar
- Customer service
- Windows
- Annual leave
- Flexible schedule
Quick apply
3d
Senior Technical Support Partner (2nd Line)
Land Securities —London
- Full-time
- Customer service
- SharePoint
- Negotiation
- Annual leave
- Employee assistance programme
2nd Line Support Engineer
London Business School —London
- Analysis skills
- SharePoint
- IT
- Annual leave
- Gym membership
Quick apply
10d
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
IT & Business Systems Administrator
UNEEK CLOTHING Company Ltd —London
- From £30,000 a year
- Full-time
- Azure
- Computer Science
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
5d
Analyst – Desktop Support
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
Desktop Support Engineer
ECI - United Kingdom —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply

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IT Support Engineer (1st Line)

eMed -
London

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Job details

Full-time | Internship
£32,000 - £36,000 a year
2 days ago

Benefits

Company pension
Employee assistance programme
Life insurance

Qualifications

IT support
Mac OS
Communication skills
CompTIA A+

Full job description

We are a cutting-edge digital health company revolutionising weight management by integrating GLP-1 medications with personalized, tech-driven support. Our mission is to empower individuals to achieve sustainable health outcomes through evidence-based interventions and a seamless digital experience.

We are seeking for a IT Support Engineer (1st Line) to provide front-line technical support for UK-based employees and clinicians, acting as the first point of contact for IT incidents and service requests. The role ensures a positive day-to-day technology experience while following established procedures, security standards, and escalation paths defined by the UK IT team and global IT leadership.

This position supports day-to-day operational continuity within the UK region, working under the guidance of the Manager, IT Support - UK and senior team members.

Please note: The role is office based. We are based in Euston, London. You are required to work on a rotating shift pattern within the hours of Monday to Friday 8am to 8pm, 40 hours per week.

WHAT YOU'LL WORK ON

Provide Tier 1 technical support to onsite and remote colleagues and clinicians, acting as the first point of contact for IT queries.
Log, triage, and resolve incidents and service requests via the IT service desk, escalating complex issues to Tier 2/3 colleagues as needed.
Carry out basic device setup, including provisioning, imaging, and configuration of laptops and desktops under guidance from senior engineers.
Assist with software installation, updates, and routine patching tasks.
Perform first-line checks on endpoint security alerts and escalate as required.
Provide day-to-day support to all users, escalating executive and business-critical issues to senior team members.
Carry out basic checks and troubleshooting on meeting room and collaboration technologies, escalating unresolved issues.
Respond to Priority 3 and Priority 4 incidents in line with SLAs, and assist with triage of Priority 1 and Priority 2 incidents prior to escalation.
Support technical checks across UK clinical sites under the direction of senior engineers.
Participate in rotational coverage to support remote clinicians and clinics when required.
Maintain accurate records of incidents, resolutions, and basic configurations.
Flag recurring technical issues to senior engineers and the IT Support Manager for further investigation.

WHAT WE'RE LOOKING FOR

0-2 years experience or a strong interest in supporting end users, ideally in an office or regulated environment (internship, placement, or junior role considered). No degree required.
Basic working knowledge of Microsoft 365, Windows 11, and general desktop troubleshooting.
Basic working knowledge of Google Workspace.
Willingness to learn device imaging and endpoint lifecycle processes.
Good communication skills and a customer-focused approach to supporting users of all levels.
Basic familiarity with meeting room and video conferencing platforms such as Zoom and Google Meet.

Desirable:

Entry-level IT certifications (e.g. CompTIA A+) or equivalent coursework.
Awareness of ITIL principles.
Experience with macOS.
Internal applicants are welcome and encouraged to apply.

WHAT WE OFFER

Salary: £32,000 to £36,000 pro rata
eMed flex-leave
5% employer pension contribution for 5% employee contribution
Life Insurance 4x annual base salary
Health cash plan
Employee Assistance Program
Enhanced Maternity, Paternity and Adoption pay.
Health & Wellbeing resources
Eye care voucher reimbursement (up to £20)
Up to £80 towards noise cancelling headphones

Please note that offers of employment are subject to receipt of satisfactory references and a enhanced DBS check.

WORKING AT EMED

Whether you work in one of our amazing offices, clinics or part of our remote clinician workforce, eMed is highly collaborative and fun! You'll have a chance to work in a fast-paced environment with experienced industry leaders. We have a learning environment where you can make an impact.

WHO WE ARE

At eMed our people aren't just part of a team, they're part of something bigger. We're a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We're only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time…

DIVERSITY

We believe that difference inspires a better, healthier world. That's why it's at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all employees can progress their careers. We're committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.

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Refine Your Search

desktop support jobs in south london, gtl

IT Support Engineer (1st Line)

IT Support Analyst

IT Helpdesk Officer

IT Desktop Support Analyst

End User Support Analyst

Onsite IT Engineer

IT Support Engineer

IT - Desktop Support Technician

IT Support Specialist

IT Desktop Support

Linux Desktop Support Associate (London UK office)

IT Service Desk Engineer

1st Line Support Analyst

Deskside Support Analyst

Senior Technical Support Partner (2nd Line)

2nd Line Support Engineer

EUC Engineer

IT & Business Systems Administrator

Analyst – Desktop Support

Desktop Support Engineer

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