Line service desk Work, Jobs in Stansted, Eng (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
8d
Passenger Services Agent
PrimeFlight —Stansted
- Customer service
- Communication skills
- Free parking
- Employee discount
7d
Service Desk Analyst
PA Consulting —Melbourn
- 8 hour shift
- IT
- Communication skills
- Annual leave
Quick apply
3d
Airport Team Leader - Stansted Airport
ESP Global Services Limited —Stansted
- Day shift
- IT
- Leadership
- Annual leave
Quick apply
3d
IT Support Officer
Northchild Education (UK) Ltd —London
- £31,000 - £40,000 a year
- Weekend availability
- Azure
- Computer Science
- University
Quick apply
11d
IT Operations & Digital Workplace Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £70,000 a year
- Full-time
- Remote
- SharePoint
- IT
- Leadership
- Employee discount
Receptionist
Cambridge University Press & Assessment —Cambridge
- £24,900 - £28,650 a year
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
9d
2nd Line IT Engineer
Cube 6 IT —Colchester
- £30,000 - £36,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
2d
Business Manager
Grange - Hatfield —Hatfield
- Up to £60,000 a year
- Full-time
- In-person
- Leadership
- Retail sales
- Employee discount
- Life insurance
Quick apply
4d
Digital Learning and IT Support Officer
Northchild Education (UK) Ltd —London
- £37,000 - £43,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- University
Quick apply
4d
Receptionist
Gonville Hotel Cambridge —Cambridge
- £26,436.80 a year
- Full-time
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
Reception Supervisor
University Arms —Cambridge
- £30,890.50 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Referral programme
9d
2nd Line Support Engineer
Sedcom Networks Ltd —Billericay
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Work from home
- Gym membership
Quick apply
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
Bioanalytical Program Lead - UK
LabConnect, LLC —Cambridge
- Full-time
- English
- Bachelor's degree
- Communication skills
Quick apply
4d
Systems Integrator
Oaklands College —St Albans
- £35,677 - £38,993 a year
- Azure
- Computer Science
- Analysis skills
- Free parking
- Employee assistance programme
4d
Service Desk Administrator
Mitie —Waltham Abbey
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Hire Desk Coordinator
Blitz Hire Ltd —Hatfield
- £38,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Basic maths
- Health & wellbeing programme
- Annual leave
Quick apply
5d
IT Infrastructure Manager
Alzheimer's Research UK —Cambridge
- £50,000 a year
- Azure
- Windows
- Microsoft Office
- Sick pay
9d
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Customer service
- Travel
Quick apply
12d

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
8 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

line service desk jobs in stansted, eng

Remote Support Desk Operative

Passenger Services Agent

Service Desk Analyst

Airport Team Leader - Stansted Airport

IT Support Officer

IT Operations & Digital Workplace Manager

Receptionist

2nd Line IT Engineer

Business Manager

Digital Learning and IT Support Officer

Receptionist

Reception Supervisor

2nd Line Support Engineer

IT Support Technician

Bioanalytical Program Lead - UK

Systems Integrator

Service Desk Administrator

Senior Hire Desk Coordinator

IT Infrastructure Manager

IT Support Engineer (1st / 2nd Line)

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