Senior technical Work, Jobs in Stapleford, Ntt (with Salaries)

Senior Service Desk Engineer
Zenzero Solutions —Derby
- English
- Communication skills
Commercial Programme Manager
bfpeople —Derby
- £65,000 - £75,000 a year
- Full-time
- Business development
- Project management
- In-person
Quick apply
5d
Senior Customer Success Manager
YIH Property Holdings Limited —Nottingham
- £38,000.00 - £49,867.48 a year
- Full-time
- Hybrid work
- CRM software
- Presentation skills
- Communication skills
- Free parking
- Life insurance
Quick apply
4d
Actemium Automation Nottingham - Business Development Manager
Actemium UK —Ilkeston
- Up to £70,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- Business development
Quick apply
Senior Team Leader
APPH LTD —Nottingham
- Computer literacy
- Engineering
- Time management
- Annual leave
- Employee discount
Quick apply
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Senior Technical Engineer
DHL —East Midlands Airport
- 8 hour shift
- Engineering
- English
- Project management
- Free parking
- Employee assistance programme
6d
IT Manager (IT, Cyber Security & Systems Development)
Devon and Cornwall Railways Ltd —Derby
- £50,000 - £60,000 a year
- Full-time
- Scripting
- Computer networking
- IT
Quick apply
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
QA Insights Specialist - Principal Coordinator
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Technical Administrator
Gateley —Nottingham
- Microsoft Excel
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Technical Business Development Manager
Solar Gates UK —Chesterfield
- From £50,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
Quick apply
13d
Junior Software Engineer
Miniclip —Derby
- Computer Science
- Engineering
- Analysis skills
7d
Senior General Foreman
Sisk —Derby
- Full-time
- Analysis skills
- First Aid Certification
- Communication skills
Senior Technical Coordinator
Keepmoat Homes —Nottingham
- Full-time
- Engineering
- IT
- Communication skills
- Employee discount
7d
SENIOR GAMEPLAY ENGINEER [FTC REMOTE]
BULKHEAD —Derby
- £50,000 - £60,000 a year
- Remote
- C++
- Mentoring
- Computer networking
Chief Agriculture & Poultry Officer
Sunrise Poultry Farms Ltd —Loughborough
- £70,000 - £90,000 a year
- Full-time
- Travel
- In-person
- Mechanical knowledge
Quick apply
Senior Garment Technologist
EJ Orr Limited —Nottingham
- Full-time
Approvals Quality Control Manager
Health Research Authority —Nottingham
- £49,387 - £56,515 a year
- Full-time
- Remote
- AI
5d
Senior TechOps Generalist
Octopus Energy Group —Leicester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply

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Senior Service Desk Engineer

Zenzero Solutions
Derby

Apply Now

Job details

Permanent

Qualifications

English
Communication skills

Full job description

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience.

This role requires that you can demonstrate a technical capability that is relevant to achieving the required duties and responsibilities. This may be via a Zenzero technical assessment, or by holding recognised vendor certification(s).
Pluralsight Foundation role at Average, or above.
Foundation level Microsoft certification, or equivalent.
This role requires that you demonstrate the interpersonal and communication skills require to perform the role.
Fluent in English, both written and spoken.

Answer phone calls from end-users and working to resolve issues, on first contact, where possible.
Work on tickets assigned to you. These may have been logged via telephone, portal, booking systems, email, or a chat.
Record your work and time accurately, reflecting the effort expended. Making use of tooling to increase accuracy and timeliness of time entries.
Communicating with customers, via the appropriate channels, always ensuring that written and verbal communication is professional and meets our standards.
Ensure appropriate adherence to performance targets including KPIs and SLAs.
Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation.
Work with Team Managers, Team Leaders and Account Managers to ensure positive outcomes for our customers.

Apply Now

Refine Your Search

senior technical jobs in stapleford, ntt

Senior Service Desk Engineer

Commercial Programme Manager

Senior Customer Success Manager

Actemium Automation Nottingham - Business Development Manager

Senior Team Leader

Senior Complaints Insight Specialist

Senior Technical Engineer

IT Manager (IT, Cyber Security & Systems Development)

IT Support Technician

QA Insights Specialist - Principal Coordinator

Technical Administrator

Technical Business Development Manager

Junior Software Engineer

Senior General Foreman

Senior Technical Coordinator

SENIOR GAMEPLAY ENGINEER [FTC REMOTE]

Chief Agriculture & Poultry Officer

Senior Garment Technologist

Approvals Quality Control Manager

Senior TechOps Generalist

I want to receive the latest job alerts for senior technical in stapleford, ntt

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