At Stephens Scown, every day is what we make it. So we make it matter. Doing notable work for notable clients, building our skills with talented people and having a positive impact on our communities sits at the heart of everything we do.
We don’t just say it, we live it. Our commitment to our people, clients and communities runs through our DNA. We are employee-owned, we are a Certified B CorporationTM, and we are featured in the Sunday Times Best Places to Work 2026 list – ensuring our culture and ethos of going above and beyond for our people, our colleagues and our communities is recognised nationally.
Key Responsibilities:
- You will be responsible for the meeting and greeting of clients and receiving deliveries.
- Management and coordination of all Meeting Room bookings and Car Park booking requests. You will ensure all meeting rooms are presentable for meetings and arrange in-house catering.
- You will provide refreshments and ensure that all parties are informed that the meeting is ready to take place.
- You will ensure that the Reception area is fully stocked and beverages are available including procurement.
- You will work with the Facilities team and ICT to ensure meeting rooms and general office are in good order and report any problems in a timely manner.
- You will be responsible for all Client areas such as Reception, restrooms and cloak rooms are in a respectable condition and fully stocked. You will be responsible for ordering supplies for this area in conjunction with the Facilities team.
- You will be the first port of call for client walk-in enquiries, and you will assist the legal teams in administrative tasks such as the scanning and distribution of both physical and electronic documents and letters and assisting collections and outgoing post; as well as provide other administrative services as required by the client services manager.
- Cover incoming calls on an overflow basis as required in a timely, professional, friendly and courteous manner.
- Conducting both First Aid and Fire Marshal duties (including any relevant training.
- Ensuring the meeting rooms are clear, tidy and ready for use before all meetings.
- All clients are provided with an agreed level of service.
Experience and skills:
- The ideal candidate will have excellent interpersonal and communication skills and a focus on quality client care. You will ideally be used to working in a busy and highly professional legal practice.
- The position would suit someone who is highly organised, accurate, proactive and who is also approachable and flexible. A ‘can do’ attitude, the ability to multi task and a keen eye for detail is essential.
- You should be used to dealing with a busy and varied workload with the ability to remain calm under pressure.
- You will be a confident IT user with good working knowledge of MS Office i.e. Outlook, MS Word and Excel.
- Excellent attention to detail.
- Excellent organisational skills.
- Ability to multi-task.
- We offer a competitive salary and an impressive array of benefits and rewards. Not least of these is through the Firm’s employee-ownership status, where every employee is listened to, helps to realise our vision and receives an equal share in our annual profit-share.
- Our hybrid working model and approach to flexible working enables our people to share their working time between home and the office to support a healthy work / life balance.
- Employee benefits – including 25 days holiday (plus bank holidays and your birthday), private medical insurance, group life assurance, access to a comprehensive range of wellbeing support, and three additional days’ paid leave to support good causes.
- Progression opportunities – including, regular training, qualification options, mentorship, and continued professional development.
Working here is something else entirely. It’s a place where we can step up to tough challenges with people so good they inspire us to be better. We proudly work in a beautiful part of the country, go beyond expectations and achieve things that matter.
We’re the UK’s first major employee-owned law firm. But more than this, we’re people-centred, people-powered. We do what it takes to help each other overcome every challenge. Whatever’s happening in the world, empowering our people is what matters.
Our communities and colleagues give us a lot to be thankful for. So we try to make them feel as valued as our clients. Whether we’re digging deep and giving our time and money, picking up rubbish from our streets and beaches, at Stephens Scown, if it’s right, it matters.
We might have the expertise of a top city firm, but outside our offices there’s not a skyscraper in sight. Whether we’re getting to know our clients on our local beach or having fun in the park with colleagues, we’re all about living a life enriched by work. Making the fun matter.
Apply for this position
If this sounds like you and you would like to be considered for this opportunity, please send your application by email enclosing an up to date CV to [email protected] or by post to: HR Department, Stephens Scown LLP, Curzon House, Southernhay West, Exeter, EX1 1RS
At Stephens Scown, we believe that a diverse workforce delivers better results for our clients and creates a happier workplace where everyone feels valued and appreciated. Therefore we welcome applications from candidates from all backgrounds, abilities and beliefs.
All offers of employment at Stephens Scown are subject to Basic level of Disclosure and Barring Service check. Any information gathered in relation to the DBS process is held in in accordance with all relevant data protection regulations. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences. At interview, or in a separate discussion, we ensure that an open and measured discussion takes place on the subject of any offences or other matter that might be relevant to the position. Failure to reveal information that is directly relevant to the position sought could lead to withdrawal of an offer of employment. We make every subject of a DBS Disclosure aware of the existence of the DBS Code of Practice.
