Technical support Work, Jobs in Summertown, Oxf (with Salaries)

IT Support Officer
University of Oxford TSS —Headington
- £18.80 an hour
- Temporary
- Windows
- Microsoft Office
- Analysis skills
- Annual leave
5d
Technical Business Support Officer
ODS —Oxford
- £40,900 - £41,939 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
14d
IT Operations Technician (Junior)
Red Technology Solutions Ltd —Witney
- £22,500 - £32,500 a year
- Full-time
- Computer networking
- Linux
- In-person
- Life insurance
- Sick pay
Quick apply
2d
IT & AV Support Assistant
University of Oxford TSS —Oxford
- £14.98 - £16.92 an hour
- Temporary
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
2d
Digital Education Support Assistant
University of Oxford TSS —Oxford
- £19.15 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- SharePoint
5d
Technical Operations support Manager
Acorn —Oxford
- Up to £55,000 a year
- Full-time
- Continuous improvement
- IT
- Leadership
6d
Technical Support Specialist (Hardware)
Infinitesima —Abingdon
- £55,000 - £62,000 a year
- Engineering
- Annual leave
Quick apply
9d
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Linux
- Employee assistance programme
- Sick pay
8d
MDM IT Support
NHS Professionals —Aylesbury
- £14.89 - £16.93 an hour
- Temporary
- Travel
- Annual leave
Quick apply
Technical Support Manager
Aggreko —Swindon
- Full-time
5d
Digital & Technology Lead
RABI —Oxford
- £40,000 a year
- Full-time
1d
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
Helpdesk Administrator
Equans —Oxford
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
FGA Technical Support & Warranty Executive
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £29,000 a year
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Junior Support Analyst
Esri UK —Aylesbury
- From £28,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Travel
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
IT Technician
Burford Secondary School —Burford
- £29,064 - £31,022 a year
- Part-time
- SharePoint
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
14d
Technical Support Specialist (Control Systems)
Infinitesima —Abingdon
- £55,000 - £62,000 a year
- Hybrid work
- Engineering
- Python
- Annual leave
Quick apply
Technical Support Advisor - Bókun (French Speaker)
Tripadvisor —Oxford
- Weekend availability
- Customer service
- English
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Application Support Analyst
Quarrydale Consulting Ltd —Sands
- £24,500 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Continuous improvement
- Bereavement leave
- Sick pay
Quick apply
7d
IT Technician
RefurbMAC —Oxford
- £9 an hour
- Computer Science
- IT
- Computer skills

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IT Support Officer

University of Oxford TSS -
Headington

Apply Now

Job details

Temporary | Full-time
£18.80 an hour
5 days ago

Benefits

Annual leave

Qualifications

Windows
Microsoft Office
Analysis skills
IT support
Computer networking
Mac OS
IT
Linux
Communication skills

Full job description

We are seeking a customer-focused IT Support Officer to provide first- and second-line technical support across a diverse IT environment. This role involves troubleshooting hardware, software and networking issues, supporting end users, and contributing to the delivery of secure and reliable IT services.

The position is set to commence ASAP and will be full-time for an initial duration of 12 weeks with a pay rate of £18.80 per hour + holiday pay

Key Duties:

Technical Support & Service Delivery

Act as a primary point of contact for IT support requests, providing timely and professional assistance
Monitor and manage helpdesk tickets, prioritising and resolving issues in line with service standards
Diagnose and resolve hardware, software, networking and AV-related issues
Escalate complex incidents to specialist teams and third-party suppliers where required
Support users with a range of research, teaching and business systems

Systems Management & Deployment

Deploy, configure and maintain Windows, macOS and Linux devices
Install and upgrade hardware, operating systems and software applications
Troubleshoot network connectivity issues and support identity and access management processes
Assist with hardware upgrades, software deployments and infrastructure-related tasks

Documentation, Compliance & Reporting

Maintain accurate asset, licensing and support records
Ensure incidents and service requests are logged and updated appropriately
Create and maintain technical documentation, procedures and knowledge base materials
Support audits, compliance activities and cybersecurity requirements
Produce reports and data analysis to support operational and strategic decision-making

Selection Criteria:

Proven experience providing first- and second-line IT support
Strong knowledge of Windows 10/11 and macOS environments
Good understanding of desktop, laptop and peripheral hardware
Experience troubleshooting networking and connectivity issues
Strong knowledge of Microsoft Office and common business applications
Excellent communication skills, with the ability to explain technical concepts to non-technical users
Strong problem-solving and analytical skills
Ability to work independently and as part of a team
Experience maintaining records within IT service management and asset management systems

Vacancy ID: 23424

Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.

Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service

Person specification

Not Specified

About The University

Not Specified

Apply Now

Refine Your Search

technical support jobs in summertown, oxf

IT Support Officer

Technical Business Support Officer

IT Operations Technician (Junior)

IT & AV Support Assistant

Digital Education Support Assistant

Technical Operations support Manager

Technical Support Specialist (Hardware)

Technical Support Specialist

MDM IT Support

Technical Support Manager

Digital & Technology Lead

IT Support Manager

Helpdesk Administrator

FGA Technical Support & Warranty Executive

Junior Support Analyst

IT Technician

Technical Support Specialist (Control Systems)

Technical Support Advisor - Bókun (French Speaker)

Application Support Analyst

IT Technician

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