1st line support Work, Jobs in Sutton On The Forest, Nyk (with Salaries)

Service Desk Analyst - 1st Line
Hiscox —York
- 8 hour shift
- Customer service
- No experience needed
- IT
12d
Junior IT Support Engineer
Ward & Burke Construction Ltd —Swillington
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
3d
2nd Line IT Support Engineer
Integral IT Services —Knaresborough
- From £30,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Compliance Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £45,000 - £60,000 a year
- Full-time
Quick apply
Compliance Officer
1ST LOCATE (UK) LIMITED —Temple Newsam
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
School Cook/Support staff to include wraparound care
North Yorkshire Council —Green Hammerton
- £29,064 - £31,537 a year
- Call to connect
- Organisational skills
- School
10d
Contact Centre Technology & AI Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £45,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quick apply
5d
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
Home Manager (Registered Nurse)
Apley Grange —Harrogate
- £58,000 - £65,000 a year
- Full-time
- Management
- Medication administration
- Nursing home
- Free parking
- Health & wellbeing programme
Quick apply
3d
Sous Chef
Legends Global (Europe) —York
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior F&B Manager
Legends Global (Europe) —York
- Management
- Annual leave
- Employee assistance programme
Quick apply
Registered Nurse
Hill Care —Northallerton
- £23.50 an hour
- 8 hour shift
- Supervising experience
- Care plans
- Free parking
- Flexible schedule
Quick apply
Head Chef
Legends Global (Europe) —York
- Cooking
- Driving
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Bar Manager
Legends Global (Europe) —York
- Bar
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Service Desk Analyst - 1st Line
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Service Desk Analyst - 1st Line

Hiscox -
York

Apply Now

Job details

Full-time
12 days ago

Qualifications

Customer service
No experience needed
IT
Communication skills

Full job description

Job Type:

Permanent

Build a brilliant future with Hiscox

What does our IT Service Desk do?

You will be part of the front-line IT Service Desk team providing support to 5000+ Hiscox users across the UK, Europe, Bermuda and North America. You will work in a proactive and co-operative manner to ensure that the responsiveness, effectiveness and quality of the IT Service Desk is as good as it can be.

These are Service Desk Analyst vacancies to support our UK, USA and Hiscox Europe business areas.

This role is located at our York office (hybrid – once every two weeks in office), however travel to other office locations (UK or international) may be required in the future. Successful applicant may be required to attend the York office location for onsite training for the first 4 weeks.

Normal hours will be 8 hours per day (M-F) between 10:00 – 18:00

The Ideal Candidate

We are looking for a person who possesses the following attributes:

A passion for customer service.
Confident and effective communication skills, both verbal and written.
Comfortable working in a highly dynamic, fast-paced and constantly evolving environment.
Strong team ethic.
A hunger for continuous improvement.
A natural talent for seeing the bigger picture and beyond what is in front of them.
Confidence in speaking out when required to do so.
An interest in technology and a restless desire for continuous learning.
Previous service desk / IT experience desirable but not necessary

The Role Description:

The person would be expected to:

Act as a routine contact point, receiving and handling requests for support from internal business users.
Respond to a broad range of support activities by providing information to fulfil requests or enable incident resolution.
Provide first line fault investigation and diagnosis and promptly allocate unresolved issues as appropriate.
Assist with the development of standards, and apply these to track, monitor, report, resolve or escalate issues.
Assist users in defining their access rights and privileges.
Perform security administration tasks and resolve security administration issues.
Investigate minor security breaches in accordance with established procedures.
Contribute to the creation of support documentation.

Why Hiscox?

This is a fantastic opportunity to join Hiscox during a time of focused growth where you will have the remit to make a real difference.

Hiscox offers an environment where you are encouraged to grow with the team and this is an exciting time to be joining this fast-growing organisation. There will be plenty of opportunity for on-the-job career development within a supportive environment.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Work with amazing people and be part of a unique culture

Apply Now

Refine Your Search

1st line support jobs in sutton on the forest, nyk

Service Desk Analyst - 1st Line

Junior IT Support Engineer

2nd Line IT Support Engineer

Compliance Manager

Compliance Officer

School Cook/Support staff to include wraparound care

Contact Centre Technology & AI Manager

1st/2nd Line IT Support - £27,000-£34,000

Home Manager (Registered Nurse)

Sous Chef

Senior F&B Manager

Registered Nurse

Head Chef

Senior Bar Manager

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