1st line support Work, Jobs in Swadlincote, Dby (with Salaries)

Customer Support Specialist
TMS (Analysis) Ltd —Nottingham
- From £29,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
Quick apply
5d
IT Officer
School of Coding —Birmingham
- £28,000 - £32,000 a year
- Full-time
- Google Suite
- Microsoft Access
- Computer Science
- Annual leave
- Employee assistance programme
Quick apply
8d
Apprentice ICT Support Officer
Staffordshire County Council —Stafford
- £16,352 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
3d
IT Service Desk Apprentice
QA Apprenticeships —Loughborough
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
12d
Secretary/PA
Rolls-Royce —Derby
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
3d
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
11d
HR Administrator - Fixed Term
BrettGroup —Mountsorrel
- Monday to Friday
- Administrative experience
- Human resources
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
1st Line Application Support
Corpay —Meriden
- Full-time
- SQL
- APIs
- Life insurance
Learning Support Assistant
Nova Education Trust —Nottingham
- £25,584 - £25,989 a year
- School
5d
Apprenticeships at ASSA ABLOY UK
ASSA ABLOY —Willenhall
- Sales
- Business development
- Organisational skills
Attendance Admin Assistant
TMET —Leicester
- Monday to Friday
- IT
- Communication skills
- School
9d
Science Technician
Greenwood Academies Trust —Nottingham
- Full-time
- Free parking
- Annual leave
DB&T Technical Engineer
Veolia ES (UK) Limited —Cannock
- Up to £30,000 a year
- Full-time
- Windows
- Driving
- Annual leave
- Employee discount
Quick apply
1d
IT Network Technician
Machine Mart —Nottingham
- £26,500 - £27,500 a year
- Azure
- Windows
- Microsoft Office
- Employee discount
Finance Assistant
KB Event Ltd —Nottingham
- £26,500 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
Talent Advisor
STARK Group —Coventry
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Flexible schedule
- Referral programme
2d
Delegate Technology Manager – Minimum 12 Month Contract
Premier UK Events Ltd —Leicester
- From £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
8d
Senior QA Engineer
Mortgage Advice Bureau —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- SQL
- Presentation skills
- APIs
- Annual leave
- Employee discount
Quick apply
Casual Premium Host
Legends Global (Europe) —Derby
- Weekend availability
- Sales
- Communication skills
Quick apply

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Customer Support Specialist

TMS (Analysis) Ltd
Nottingham

Quick apply

Job details

Full-time
From £29,000 a year
5 days ago

Benefits

Company pension

Qualifications

Power BI
Driving Licence
Microsoft Outlook
Customer service
GCSE
English
Windows
Driving
Help desk

Full job description

We are a small but expanding company based in Nottingham. We are looking to recruit an exceptional customer support specialist to join our friendly team. You will be responsible for providing 1st and 2nd line application support for our software platform.
- Provide exceptional customer service to clients through phone, email, and on-line support
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate
- Analyse customer needs and recommend appropriate solutions
- Maintain a high level of product knowledge to effectively address customer inquiries
- Any experience in the commercial transport industry would be highly desirable but not essential as full training will be provided.

Required Skills:

Excellent telephone manner
Excellent communications and literacy skills
Previous experience of providing helpdesk or call centre service
Ability to develop good working relationships with colleagues and customers
Work independently and as part of a team
Accuracy and attention to detail is essential
Excellent knowledge of Windows operating systems (Windows, 7, 8, 10 and 11)
Experience and excellent ability using Excel, Power BI, Word, Outlook etc)

Please note, we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion.

This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on business needs.

Please submit your CV highlighting your relevant experience for consideration.

Job Type: Full-time

Pay: From £29,000.00 per year

Benefits:

Company pension

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 2 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in swadlincote, dby

Customer Support Specialist

IT Officer

Apprentice ICT Support Officer

IT Service Desk Apprentice

Secretary/PA

PA and Office Manager - WMG Academy Solihull

HR Administrator - Fixed Term

IT Operations Support Analyst

1st Line Application Support

Learning Support Assistant

Apprenticeships at ASSA ABLOY UK

Attendance Admin Assistant

Science Technician

DB&T Technical Engineer

IT Network Technician

Finance Assistant

Talent Advisor

Delegate Technology Manager – Minimum 12 Month Contract

Senior QA Engineer

Casual Premium Host

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