Customer account manager Work, Jobs in Sway, Ham (with Salaries)

Customer Account Manager
Fibre Telecoms UK —Southampton
- £30,000 - £40,000 a year
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Referral programme
Quick apply
Customer Success Executive
Elecosoft —Southampton
- Customer service
- Communication skills
10d
Customer Account Manager
Corintech —Fordingbridge
- Up to £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Travel
- Free parking
- Flexible schedule
Quick apply
Account Manager - Customer Success & Business Growth for B2B in Southampton (Office Based)
B2B Growth Hub Limited —Southampton
- £2,250 - £2,400 a month
- Full-time
- Salesforce
- Microsoft Office
- Business development
Quick apply
1d
Customer Account Manager
Daisy Communications LTD —Bournemouth
- £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
Quick apply
SALES EXECUTIVE
Verisure Services (UK) Limited —Southampton
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Customer Account Representative
Eaton —Wimborne
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Client Success Coordinator
Testlink —Poole
- From £26,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
Quick apply
Client Relationship Manager
HardHats —Portsmouth
- £30,000 - £35,000 a year
- Full-time
- Salesforce
- Organisational skills
- Financial services
- Free parking
Quick apply
10d
Concrete & Aggregate Sales Manager
John Wainwright & Co. Ltd —Marchwood
- Sales
- Microsoft Office
- Negotiation
Quick apply
Head Office Account Manager
PTS Compliance —Southampton
- £18,000 - £24,000 a year
- Overtime
- Microsoft Outlook
Sales Account Manager Road Logistics
Kuehne+Nagel —Poole
- Sales
- Driving
- Employee assistance programme
4d
Sales Support Executive
Novatech Ltd —Portsmouth
- £26,500 - £28,500 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Free parking
- Profit sharing
Quick apply
Field Sales Executive
Wessex Cleaning Equipment —Southampton
- £27,000 - £40,000 a year
- Sales
- Microsoft Office
- Driving
- Annual leave

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Customer Account Manager

Fibre Telecoms UK -
Southampton

Quick apply

Job details

Permanent
£30,000 - £40,000 a year

Benefits

Free parking
Company pension
Company events
Referral programme
On-site parking

Qualifications

Salesforce
Analysis skills
Financial services

Full job description

We are seeking a proactive and customer-focused Customer Account Manager to join our team. This role is key to building strong client relationships, ensuring customer satisfaction, and supporting business growth through excellent service and engagement.

Salary £30,000 - £40,000 DOE

Key Responsibilities:

Take full ownership of our Trustpilot profile, responding to both positive and negative reviews in a timely and professional manner. Proactively encourage satisfied customers to leave reviews and work to resolve and, where possible, remove negative feedback.
Visit customer sites when required to resolve more complex issues, delivering a high level of face-to-face support and strengthening client relationships.
Plan, execute, and monitor email campaigns, including tariff updates. Track performance metrics (open rates, click-through rates, etc.) and ensure all activity is accurately recorded within the CRM system.
Maintain and update the customer portal, ensuring all information relating to installations, complaints, and customer interactions is accurate and up to date.
Conduct follow-up calls after each installation to ensure customer satisfaction and offer a complimentary gift as a gesture of appreciation.
Proactively contact the existing customer base to engage, qualify, and prepare accounts before handing over to the inbound telemarketing team.
Manage and resolve customer complaints and queries efficiently, ensuring issues are handled promptly and effectively before escalating to Head of Legal, or finance companies.

Pay: £30,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer account manager jobs in sway, ham

Customer Account Manager

Customer Success Executive

Customer Account Manager

Account Manager - Customer Success & Business Growth for B2B in Southampton (Office Based)

Customer Account Manager

SALES EXECUTIVE

Customer Account Representative

Client Success Coordinator

Client Relationship Manager

Concrete & Aggregate Sales Manager

Head Office Account Manager

Sales Account Manager Road Logistics

Sales Support Executive

Field Sales Executive

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