Service delivery manager Work, Jobs in Taunton, Som (with Salaries)

Senior Account Manager
Iconography Ltd —Ilminster
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Free parking
- Work from home
Quick apply
12d
Registered Care Manager
Helping Hands —Taunton
- £42,000 - £48,000 a year
- Management
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Van Service Manager - Mercedes-Benz of Taunton
City West Country Ltd —Taunton
- Up to £48,550 a year
- Monday to Friday
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Repairs Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- Customer service
- Maintenance
- English
- Annual leave
- Work from home
Quick apply
9d
Project Manager (Technical)
The Festive Lighting Company —Wellington
- From £38,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
5d
Registered Manager
The Agincare Group —Chard
- £35,000 a year
- Nursing home
- Leadership
- Referral programme
Quick apply
Delivery Manager/ Scrum Master
Scrumconnect Consulting —Taunton
- £450 - £500 a day
- Azure
- Software development
- Agile
Regional Operations Manager Specialist Division
South West England —Taunton
- From £70,000 a year
- Full-time
Quick apply
Shop Manager
Farmfoods —Bridgwater
- £34,262.76 - £48,343.08 a year
- Weekend availability
- Management
- Leadership
- Annual leave
- Employee discount
Quick apply
11d
Food & Beverage/Cafe Manager
Flip Out Somerset —Wellington
- £15.25 an hour
- Weekend availability
- Serving
- Hospitality
- Management
- Free parking
- Store discount
Quick apply
1d
Postperson with Driving
Royal Mail Group —Taunton
- Full-time
- Employee discount
Operations Manager - Prevention & Youth justice Service
Somerset Council —Taunton
- £55,101 a year
- Full-time
- Analysis skills
- Care plans
- Annual leave
12d
Postal Delivery Driver
Royal Mail Group —Taunton
- Overtime
Site Manager
Sureserve —Yeovil
- Up to £42,500 a year
- IT
- Construction
Quick apply
Kitchen Manager
Taunton Rugby Football Club —Taunton
- £15 - £18 an hour
- Weekend availability
- In-person
- Kitchen experience
- Time management
Quick apply
Governance Service Delivery Officer
Somerset Council —Taunton
- £20,291 - £22,513 a year
- Customer service
- Organisational skills
- Communication skills
- Annual leave
General Manager - Taunton
City West Country Ltd —Taunton
- Sales
- Employee assistance programme
Quick apply
10d
Practice Manager
Bupa Dental Care —Taunton
- Full-time
- Patient care
- Employee assistance programme
- Employee discount
Estates Officer Specialist Estates Services
Somerset NHS Foundation Trust —Taunton
- £49,387 - £56,515 a year
- Full-time
- Annual leave
- Employee discount
1d
Head of Mobilisation
Babcock International —Taunton
- Full-time
- Project management
- No degree
- Leadership
- Annual leave
- Employee assistance programme

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Senior Account Manager

Iconography Ltd
Ilminster

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year
12 days ago

Benefits

Free parking
Company pension
Work from home

Qualifications

CRM software
Management
Customer service
Microsoft Office
Mentoring
Organisational skills
SaaS
Account management
Communication skills

Full job description

Are you passionate about eCommerce, client success, and developing high-performing teams? Do you thrive in a dynamic, supportive environment where you can make a real impact? Iconography Ltd, an award winning Web Design, eCommerce and Omni-channel Retail agency, is seeking an experienced Senior Account Manager to join our team.

About Us

Since 1997, Iconography Ltd has been crafting bespoke eCommerce solutions through our IXO platform. Nestled in the stunning Somerset countryside, our Ilminster office offers a lively and enjoyable workspace with free parking, a pool table, table football, a coffee machine, and a patio area perfect for breaks and team gatherings.

What You'll Do

As a Senior Account Manager, you'll play a key role in ensuring our clients achieve success while helping to develop and lead our Client Services function.Your responsibilities will include:

Client Leadership: Act as the senior point of contact for key client accounts, building trusted long-term relationships.
Account Growth: Identify opportunities to expand existing client relationships and support business growth initiatives.
Team Development: Provide guidance, mentoring, and support to Account Managers and Client Support Specialists.
People Management: Assist with the management, performance, development, and wellbeing of Client Services team members.
Training & Development: Deliver client onboarding, product training, and internal training programmes to ensure best practice across the team.
Escalation Management: Act as a senior escalation point for complex client issues and support requests.
Project Coordination: Work closely with developers, project teams, and stakeholders to ensure successful project delivery.
Client Success: Conduct regular account reviews and ensure clients maximise the value of our IXO Commerce platform.
Communication: Communicate clearly and effectively with clients, colleagues, and senior stakeholders.

What We're Looking For

Significant experience in Account Management, Client Services, Customer Success, or a similar client-facing role.
Previous experience managing, mentoring, or developing team members.
Strong relationship-building and stakeholder management skills.
Excellent verbal and written communication abilities.
Commercial awareness with the ability to identify opportunities for account growth.
Strong organisational skills with the ability to manage multiple priorities.
Solid ICT skills, particularly Microsoft Office and CRM systems.
Experience within ecommerce, digital agencies, SaaS, or website management environments would be advantageous.
Confidence delivering training, presentations, and client workshops.

Why You'll Love Working With Us

Vibrant Office Environment: Enjoy free parking, a coffee machine, and a patio area for breaks and team gatherings.
Fun and Relaxation: Unwind with a pool table and table football, or use our Nintendo Switch during your downtime.
Flexibility: Benefit from work-from-home options after your induction period.
Benefits: Enjoy flexible working, dental insurance, charging points for electric cars and more.
Supportive Team: Collaborate with a friendly and experienced team dedicated to your professional growth and development.
Career Progression: Play a key role in shaping our Client Services department and contribute directly to the continued growth of the business.

Ready to Join Us?

If you're excited by the opportunity to lead client relationships, develop team members, and help deliver exceptional eCommerce solutions, we'd love to hear from you.

Become a key member of our team and help us continue to deliver outstanding results for our clients. Iconography Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're interested in joining the Iconography team, please send your CV along with a covering email.

Job Types: Full-time, Permanent

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company pension
Free parking
Work from home

Ability to commute/relocate:

Ilminster TA19 9DX: reliably commute or plan to relocate before starting work (required)

Application question(s):

Why does a role with Iconography Ltd interest you?

Experience:

Customer service: 3 years (preferred)

Work Location: Hybrid remote in Ilminster, TA19 9DX

Quick apply

Refine Your Search

service delivery manager jobs in taunton, som

Senior Account Manager

Registered Care Manager

Van Service Manager - Mercedes-Benz of Taunton

Repairs Team Leader

Project Manager (Technical)

Registered Manager

Delivery Manager/ Scrum Master

Regional Operations Manager Specialist Division

Shop Manager

Food & Beverage/Cafe Manager

Postperson with Driving

Operations Manager - Prevention & Youth justice Service

Postal Delivery Driver

Site Manager

Kitchen Manager

Governance Service Delivery Officer

General Manager - Taunton

Practice Manager

Estates Officer Specialist Estates Services

Head of Mobilisation

I want to receive the latest job alerts for service delivery manager in taunton, som

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