Contact centre agent Work, Jobs in The Mumbles, Swa (with Salaries)

Contact Centre Agent
TCH CX Limited —Swansea
- From £24,784.50 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Referral programme
Quick apply
2d
BDC Operator (Booking Agent Aftersales)
FRF Motors Limited —Swansea
- From £28,089.10 a year
- Full-time
- Sales
- Customer service
- English
- Employee discount
- Referral programme
Quick apply
5d

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Contact Centre Agent
TCH CX Limited —Swansea
Provide exceptional customer service throughout the sales process, ensuring a positive experience for all customers. Experience in a sales or similar role.
From £24,784.50 a year
Quick apply
2d
BDC Operator (Booking Agent Aftersales)
FRF Motors Limited —Swansea
Dealing with inbound and outbound service and sales enquiries. Identify and book any other business opportunities with customers (i.e. warranty checks, recalls…
From £28,089.10 a year
Quick apply
5d

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Contact Centre Agent

TCH CX Limited
Swansea

Quick apply

Job details

Permanent | Full-time
From £24,784.50 a year
2 days ago

Benefits

Free parking
Referral programme
On-site parking

Qualifications

Sales
Customer service
English
Phone etiquette
Communication skills
Negotiation

Full job description

Are you eager to begin your journey toward a lifelong career? Why not kick things off with a multi-award-winning company that values your career advancement and development?

We are looking to recruit Agents to join our close knit and diverse family, we provide all our staff with the opportunities to learn and grow with us. You may be surprised to know all our Team Leaders and Managers once started on the phones themselves.

As an Up-sales Advisor, you will help existing customers to maximise value from our services. Your expertise will help customers understand their energy consumption and identify opportunities for savings, by looking at products such as mobile sims, gas, electric and broadband. This position requires strong communication skills, a customer-centric approach, and the ability to negotiate effectively.

Hours:

Monday to Thursday: 9am – 5.15pm

Friday: 9am – 4pm (No weekends!)

Please note, hours are subject to change as per the business needs

Pay: Basic £24,784.50 per annum paid fortnightly (+ bonus opportunity of up to £250 per week for first 2 months, then uncapped bonus earning potential!!

Engage with customers to assess their energy needs and provide tailored advice on energy-efficient products and services.
Provide exceptional customer service throughout the sales process, ensuring a positive experience for all customers.
Collaborate with team members to achieve sales targets and contribute to overall business goals.
Stay informed about industry trends, new technologies, and regulatory changes affecting energy efficiency.

What are we looking for in you?

Experience in a sales or similar role.
Excellent communication skills in English, both written and verbal, are required for effective interactions.
Target driven and self-motivated.
Confident phone manner.
Reliable and hardworking.
Lively personality along with the ability to build rapport.
Resilience!

If you’re seeking a workplace where you can truly be yourself, you’ve come to the right spot! While the job can be demanding, we prioritise supporting one another.

The Application Process

Our application process is simple and streamlined, consisting of three quick stages. Once you submit your application, a team member will review it. If you’re selected, you'll be invited to a brief phone interview. If you do well in that, the final step is a meet-and-greet at our office. During this session, you'll get first hand insight into our company culture and learn more about the role.

If you the above sounds like you and you’re ready to take the next step apply now and one of our friendly in-house recruitment team would love to speak with you!

Please note, all job offers will be subject to successful completion of a DBS check.

Pay: From £24,784.50 per year

Benefits:

Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

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Contact Centre Agent

BDC Operator (Booking Agent Aftersales)

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