Call center Work, Jobs in Theale, Brk (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Telesales Executive – Solar & Air Source Heat Pumps (Leads Provided, No Cold Calling)
GHE Solar Ltd —Newbury
- £24,420 - £50,000 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- IT
- Free parking
- Flexitime
Quick apply
Customer Service Associate
C.A.R.S. Limited —Basingstoke
- From £23,296 a year
- Full-time
- CRM software
- Customer service
- No experience needed
- Life insurance
- Referral programme
Quick apply
2d
Call Handler
Ravenscroft Motor Co Ltd —Fleet
- £31,000 - £33,500 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
11d
Telesales Executive
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £24,500 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Free parking
- Employee assistance programme
Quick apply
9d
Telesales Account Manager - Belfast / Remote
Yell —Reading
- £29,000 a year
- Full-time
- Remote
- Sales
- Communication skills
- Employee assistance programme
- Life insurance
Telesales Account Manager - Belfast / Remote
Yell Ltd —Reading
- £29,000 a year
- Full-time
- Remote
- Sales
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Junior Inbound Sales Representative
OEConnection —Newbury
- Full-time
- CRM software
- Customer service
- Communication skills
Call Handler
United Infrastructure —Thame
- Full-time
- Microsoft Outlook
- Customer service
- Communication skills
Quick apply
Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
5d
Supplier Success Rep (Customer Service)-Bilingual Polish/English
Avetta LLC —Maidenhead
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Work from home
Quick apply
Contact Centre Operations Manager
ArvatoConnect —Datchet
- £50,000 a year
- Full-time
- CRM software
- Customer service
- Analysis skills
- Free parking
- Annual leave
11d
Supervisor, Export Customer Service
Thermo Fisher Scientific —Basingstoke
- Full-time
- Management
- Customer service
- ERP systems
Medical Call Handler
The Cambridge Practice —Aldershot
- From £24,784.50 a year
- Full-time
- Administrative experience
- Office experience
- Health & wellbeing programme
- Sick pay
Quick apply
10d
Telemarketing Executive
City Digital Technology Ltd —High Wycombe
- From £36,259 a year
- Full-time
- CRM software
- Customer service
- Salesforce
Quick apply
Customer Helpdesk Support
Gigaclear —Abingdon
- £26,000 - £27,500 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
4d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Supplier Success Rep (Customer Service)-Bilingual German/English
Avetta LLC —Maidenhead
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Work from home
Quick apply
CONTACT CENTRE ADVISOR
Merlin Entertainments —Chertsey
- £12.80 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Telesales Agent
5G Communications Ltd. —High Wycombe
- £18,000 - £50,000 a year
- Part-time
- Sales

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Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

call center jobs in theale, brk

Contact Centre Associate

Telesales Executive – Solar & Air Source Heat Pumps (Leads Provided, No Cold Calling)

Customer Service Associate

Call Handler

Telesales Executive

Telesales Account Manager - Belfast / Remote

Telesales Account Manager - Belfast / Remote

Junior Inbound Sales Representative

Call Handler

Customer Service Advisor 4-6 month FTC

Supplier Success Rep (Customer Service)-Bilingual Polish/English

Contact Centre Operations Manager

Supervisor, Export Customer Service

Medical Call Handler

Telemarketing Executive

Customer Helpdesk Support

JUNIOR SALES CONSULTANT

Supplier Success Rep (Customer Service)-Bilingual German/English

CONTACT CENTRE ADVISOR

Telesales Agent

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