Help desk Work, Jobs in Threemilestone, Con (with Salaries)

ICT Helpdesk Analyst - 6 month Fixed Term
Rodda's —Redruth
- £30,000 a year
- Temporary
- Software troubleshooting
- Customer service
- English
- Free parking
- Employee discount
Quick apply
3d
Football Marketing Executive
WAX Events Co —Newquay
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Social media management
- Organisational skills
- Free parking
- Flexitime
Quick apply
9d
Field Interviewer -Truro
the National Centre for Social Research —Truro
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Dental Receptionist
mydentist —Falmouth
- From £12.97 an hour
- Full-time
- Employee discount
Quick apply
9d
Reception Host
Watergate Bay Hotel —Newquay
- £25,837 a year
- Weekend availability
- Microsoft Office
- Hotel
- First Aid Certification
- Employee discount
Quick apply
8d
Cash Desk Volunteer
British Heart Foundation —Truro
- Employee discount
Analyst, Client Technologies
Pall —Redruth
- Full-time
- Customer service
- Project management
- IT
Facilities & Support Services Co-ordinator
National Trust —Redruth
- £27,612 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
5d
Shift Lead - Food - Truro Lemon Quay
Marks & Spencer —Truro
- £14.47 an hour
- Full-time
- Customer service
- Employee discount
Cash Desk Volunteer (Homestore
British Heart Foundation —Truro
- Employee discount
Telephone and Administration Volunteer (Homestore) - Retail
British Heart Foundation —Truro
- Employee discount
Rapid Response Cleaner
ISS Facility Services —Newquay
- 8 hour shift
- Organisational skills
Quick apply
Self Employed Nail Technician
Relax & Revive Therapies —Hayle
- £25 - £45 an hour
- Full-time
- In-person
Quick apply
Family Hub Business Support Assistant
Cornwall Council —Saint Dennis
- Full-time
- English
- Front desk
- Communication skills
- Annual leave
- Employee discount
12d
Senior Community Mental Health Nurse
Cornwall Partnership NHS Foundation Trust —St. Austell
- £39,959 - £48,117 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
- Annual leave
9d
Commercial Property Senior Associate or Partner
Coodes Solicitors —St. Austell
- Full-time
- Communication skills

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ICT Helpdesk Analyst - 6 month Fixed Term
Rodda's —Redruth
Providing first-line IT support to colleagues and customers, resolving technical issues quickly and effectively. Type of Contract: Fixed Term - 6 months.
£30,000 a year
Quick apply
3d
IT Technician
The CHAOS Group —Truro
Hardware, software, and connectivity issues in a timely manner. Maintain a professional and helpful manner when supporting staff at all levels.
£30,000 a year
Quick apply
9d

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ICT Helpdesk Analyst - 6 month Fixed Term

Rodda's -
Redruth

Quick apply

Job details

Temporary | Full-time | Fixed term contract
£30,000 a year
3 days ago

Benefits

Free parking
On-site gym
Employee discount
Life insurance
On-site parking

Qualifications

Desktop support
Driving Licence
Software troubleshooting
Customer service
English
Technical support
Continuous improvement
IT support
Computer networking
IT
Communication skills
Help desk

Full job description

Vacancy: IT Helpdesk Analyst

Location: Rodda’s Creamery, Scorrier

Salary: £30,000 per annum plus benefits

Hours: Monday to Friday 08:00 - 16:30

Type of Contract: Fixed Term - 6 months.

__________________________________________________________________________________

At Rodda’s, we don’t just sell a premium product - we deliver an experience our customers remember. We’re looking for an IT Helpdesk Analyst who brings energy, problem-solving skills, and a customer-first mindset to a role at the heart of our business.

This is your opportunity to be the go-to expert - delivering exceptional technical support, enabling colleagues and customers, and driving improvements across our digital systems and tools.

What you’ll be doing:

Providing first-line IT support to colleagues and customers, resolving technical issues quickly and effectively
Delivering a seamless support experience — professional, approachable, and aligned with a premium brand
Troubleshooting hardware, software, and system issues, escalating where necessary
Supporting users with digital tools, systems, and applications, ensuring confidence and adoption
Monitoring and managing support tickets, ensuring SLAs and KPIs are consistently met
Identifying recurring issues and working proactively to improve systems and processes
Collaborating with internal teams and third-party providers to resolve complex technical challenges
Maintaining accurate documentation, knowledge base articles, and support procedures

You’ll play a key role in:

Keeping the business running smoothly through reliable and responsive IT support
Improving user experience by making systems easy, efficient, and accessible
Driving digital adoption and helping users get the most from our technology
Supporting continuous improvement across IT services and processes

What we’re looking for:

Proven experience in an IT support, helpdesk, or service desk role
Strong troubleshooting and problem-solving skills across IT systems and applications
Excellent communication skills — able to explain technical issues clearly to non-technical users
Experience with ticketing systems and working to SLAs/KPIs
A proactive approach with the ability to prioritise effectively in a fast-paced environment
Confidence in supporting a range of digital tools and technologies
A team player with a commitment to delivering outstanding service

What you’ll get in return:

The chance to lead in a well-loved premium brand and a role where you can make a difference and your impact is visible every day. All this, whilst working in a supportive and caring environment in a family business that has been in existence since 1890.

Apply now and help us deliver an experience as exceptional as our product. Please upload your CV and a covering letter explaining why you are right for the role.

Pay: £30,000.00 per year

Benefits:

Employee discount
Free parking
Life insurance
On-site gym
On-site parking

Application question(s):

Do you live within a 30 minute self commute of Scorrier?
IT helpdesk or relevant qualifications?

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

help desk jobs in threemilestone, con

ICT Helpdesk Analyst - 6 month Fixed Term

Football Marketing Executive

Field Interviewer -Truro

Dental Receptionist

Reception Host

Cash Desk Volunteer

Analyst, Client Technologies

Facilities & Support Services Co-ordinator

Shift Lead - Food - Truro Lemon Quay

Cash Desk Volunteer (Homestore

Telephone and Administration Volunteer (Homestore) - Retail

Rapid Response Cleaner

Self Employed Nail Technician

Family Hub Business Support Assistant

Senior Community Mental Health Nurse

Commercial Property Senior Associate or Partner

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