full time Work, Jobs in tipton (with Salaries)

Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Call Handler & Appointment Setter – Solar & Battery Sector
Actismart —Coseley
- £24,420 - £49,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Work from home
Quick apply
11d
Gym Floor Staff – New Premium Bodybuilding Gym.
TDM ENTERPRISES —Walsall Wood
- £24,397 - £40,000 a year
- Part-time
- Hospitality
- Management
- Sales
- Gym membership
Quick apply
Student Wellbeing Coordinator
Halesowen College —Halesowen
- £32,479 - £35,569 a year
- Full-time
6d
Facilities Helpdesk Operator
Equans —Smethwick
- Full-time
- Microsoft Word
- Microsoft Excel
- Word processing
- Annual leave
- Employee assistance programme
Copywriter
JE Consulting —Sutton Coldfield
- £27,000 a year
- Full-time
- Hybrid work
Quick apply
14d
Deputy Manager
Iceland —Dudley
- £31,000 - £33,000 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Shift Operations Manager
TJX Europe —Walsall
- Weekends only
- Employee discount
Maternity Support Worker
The Dudley Group NHS Foundation Trust —Dudley
- £25,760 - £27,476 a year
- Full-time
7h
Store Manager
Iceland —Dudley
- £35,000 - £40,000 a year
- Full-time
- Sales
- Leadership
- Employee discount
Home Ownership Administrator
Midland Heart —Birmingham
- £27,953 a year
- Hybrid work
- Microsoft Excel
- Customer service
- Maintenance
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Administration
Pertemps Dudley Industrial —Dudley
- £14 an hour
- Microsoft Word
- Microsoft Excel
- ERP systems
14d
Admin Assistant
RSK —Halesowen
- £21,157.50 - £24,784.50 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
9h
Support worker- full time
Sense —West Bromwich
- £25,350 a year
- Weekend availability
- Annual leave
- Employee discount
12d
Clothing Sorter-Warehouse
DAPP UK —Stourbridge
- From £12.71 an hour
- Full-time
- Forklift
- Organisational skills
- Warehouse experience
Quick apply
11d
Activity Assistant
Macc Care Limited —Willenhall
- £12.71 an hour
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
13d
Store Manager
Lidl —Walsall
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
1d
Support Worker
Acuity Care —West Bromwich
- £14 an hour
- Part-time
- Employee assistance programme
- Referral programme
Quick apply
1d
Warehouse Manager
Furniture Village —Wednesbury
- £41,000 - £45,100 a year
- Full-time
- Employee discount
Quick apply

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Customer Relationship Manager

nGeneration -
Tipton

Quick apply

Job details

Full-time
£32,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As a Customer Relations Manager (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as the main point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Attend customer head office on a weekly basis as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £32,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

full time jobs in tipton

Customer Relationship Manager

Call Handler & Appointment Setter – Solar & Battery Sector

Gym Floor Staff – New Premium Bodybuilding Gym.

Student Wellbeing Coordinator

Facilities Helpdesk Operator

Copywriter

Deputy Manager

Shift Operations Manager

Maternity Support Worker

Store Manager

Home Ownership Administrator

Service Desk Analyst / IT Support Help Desk Technician

Administration

Admin Assistant

Support worker- full time

Clothing Sorter-Warehouse

Activity Assistant

Store Manager

Support Worker

Warehouse Manager

I want to receive the latest job alerts for full time in tipton

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