Phase Work, Jobs in Tynemouth, Twr (with Salaries)

Customer Representative (Technical Support)
Act! LLC —Newcastle upon Tyne
- £27,500 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Part Time Academy Coach
Sunderland Association Football Club —Roker
- Part-time
Quick apply
7d
Associate Administrator
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- Full-time
- Organisational skills
- Financial services
- Communication skills
6d
Administrator (Part-time)
Mitie —Newcastle upon Tyne
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14d
Junior Project Manager
BT —Newcastle upon Tyne
- £28,426 a year
- Full-time
- Project management
- AI
- Communication skills
5d
Administrator
Mitie —Washington
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Business Development Representative
Apron —Newcastle upon Tyne
- Full-time
- Hybrid work
- No experience needed
- Flexible schedule
Newcastle Technology Degree Apprenticeship 2027: Software Engineering Specialism
Accenture —Newcastle upon Tyne
- £26,299 a year
- Hybrid work
- Engineering
- University
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Occupational Therapist (Phase 1)
Percy Hedley Foundation —Newcastle upon Tyne
- Call to connect
- IT
- Communication skills
- School
- Employee assistance programme
6d
Placement Assistant (GP Finance)
University of Sunderland —Sunderland
- £13,927 - £30,343 a year
- Part-time
- Administrative experience
- University
- IT
- Annual leave
3d
Dual Fuel Auditor
Sureserve —North Shields
- £39,973 a year
- Remote
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
12d
Covid-19: Finance Officer
Cabinet Office —Newcastle upon Tyne
- £29,727 - £35,865 a year
- Full-time
- Microsoft Excel
- Presentation skills
- Communication skills
- Annual leave
3d
Joiner multi trade
Zed developments Ltd —Newcastle upon Tyne
- £20 - £23 an hour
- Full-time
- Carpentry
- Heavy lifting
- Assembly
Quick apply
Content Designer
University of Sunderland —Sunderland
- £31,604 - £36,545 a year
- Full-time
- University
- Communication skills
- Annual leave
Clinical Trials Coordinator
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Full-time
- Hybrid work
- University
- Presentation skills
- Travel
11d
Storeman
Mitie —Newcastle upon Tyne
- Full-time
- Computer literacy
- Organisational skills
- IT
Revenue Protection Officer
M Group —Newcastle upon Tyne
- £42,285 - £43,370 a year
- Overtime
- Customer service
- Annual leave
- Employee assistance programme
Northern Accelerator Marketing Officer
Durham University —Durham
- £18,741.60 - £37,694.00 a year
- Part-time
- English
- University
- Business
- Annual leave
- Employee assistance programme
10d
R&D Post-Doctoral Placement
Procter & Gamble —Newcastle upon Tyne
- From £55,000 a year
- Full-time
- Doctoral degree
- University
- Mentoring
- Employee stock ownership plan
Enhanced Teaching Assistant
Durham County Council —Durham
- £26,403 - £28,598 a year
- Part-time
- English
- Communication skills
- School
- Annual leave
13d

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Customer Representative (Technical Support)

Act! LLC -
Newcastle upon Tyne

Quick apply

Job details

£27,500 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Tech scheme
Discounted gym membership
Employee assistance programme

Qualifications

Customer service
Communication skills

Full job description

Job Title: Customer Representative (Technical Support).

Job Description:

High Performer. Tech-savvy. Customer orientated. Solutions-provider. If you are these four things, we are looking for you to join us.

Act! are currently looking for a Customer Support Representative to join our all-star team of dynamic, passionate and innovative team members. You will be working within our Customer Success department and be frontline support for businesses who use our Act! CRM, providing expert advice and technical problem solving.

Act! has one purpose – to fuel small business growth. We do so by delivering modern and innovative software and services, purpose-built for the unique needs of today’s small businesses. Act! is a recognized leader in the small business segment for solutions that drive customer acquisition and retention. In addition, we are the Winner of Comparably's "Best CEO for Women", "Best Company for Work/Life Balance" and ‘Happiest Employees’ awards

What we offer you;

As well as some fantastic benefits, you will gain expert knowledge of Act! CRM products, with our excellent training programme. Phase 1, you will have 3 to 4 weeks class-room based training and continued coaching and support. We don’t just leave you to your own devices! On your 2nd phase, you will be ‘buddied’ up with one of our experienced representatives who will help coach and support you throughout your continued training before going live with our customers. You will gain invaluable product knowledge and skills required to develop your career within the organisation.

Key Responsibilities:

What you’ll be doing:

The role will involve supporting our customers with technical problems and helping identify the best solution, product or service to match their needs. To provide an exceptional service delivery experience through call ownership, business focused solutions and technical expertise that delivers Customer Delight at every contact.

Minimum experience & skills:

Exceptional communication and organisation skills
A proven ability to adapt to a fast paced and continually changing environment
Proven experience in a customer service role
Proficient with operating computer software/programmes, with the confidence to pick up new tech.
Good problem-solving skills
Able to negotiate effectively and handle difficult and confrontational situation

Your benefits:

Living the Exclamation! – CEO Award for Outstanding Employee
33 days holiday (basic 25 days + 8) (including bank holidays)
Additional holiday buy scheme 1-3 days (max 28 days annual leave)
Day off for your Birthday! (even if it falls on a weekend, get the Monday or Friday off)
Pension (match +2% up to 10%)
Death in Service (4 x salary)
Income Protection
Bonus Scheme
Employee Reward Scheme (collect points & swap for vouchers)
Comprehensive Health Plan, dental, vision, and many more
Employee Assistance Program (EAP)
Transport Scheme
Cycle Scheme
Tech Scheme
Subsidised Gym
Free Breakfast snacks (every day when in office)
Weekly lunch voucher (once a week)
Free - Fruit
Free – Tea, Coffee, soft drinks

Salary: £27,500

Hours: 9.00am – 8.00pm

Office Location: Quorum Business Park, Newcastle NE12 8BS

Work place Type: Hybrid (Monday & Friday at home – Tuesday, Wednesday & Thursday at office).

Function: Customer Success

Working at Act! means you are one of the A-Team, supporting our global customers with the work smarter be smarter approach within their working day, meaning businesses can spend less time with routine tasks and focus on the future ambitions of their business.

Learn more about working at Act!: www.act.com

If you are interested in joining Act! please send your resume to the link provided.

Quick apply

Refine Your Search

phase jobs in tynemouth, twr

Customer Representative (Technical Support)

Part Time Academy Coach

Associate Administrator

Administrator (Part-time)

Junior Project Manager

Administrator

Business Development Representative

Newcastle Technology Degree Apprenticeship 2027: Software Engineering Specialism

Occupational Therapist (Phase 1)

Placement Assistant (GP Finance)

Dual Fuel Auditor

Covid-19: Finance Officer

Joiner multi trade

Content Designer

Clinical Trials Coordinator

Storeman

Revenue Protection Officer

Northern Accelerator Marketing Officer

R&D Post-Doctoral Placement

Enhanced Teaching Assistant

I want to receive the latest job alerts for phase in tynemouth, twr

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