Operations team Work, Jobs in Waddington, Lin (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
Store Assistant
Aldi —Lincoln
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Senior Stock Controller and Data Processor
John Greed Jewellery —Lincoln
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
6d
People Shared Service Coordinator - 1st Line
The Orders of St Johns Care Trust —Lincoln
- £27,009.50 a year
- Hybrid work
- Time management
- Free parking
- Employee discount
Quick apply
2d
Sales Support Administrator
Pallinc Ltd —Market Rasen
- £27,000 a year
- Full-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
Operations Team Leader
Smiths News —Lincoln
- £27,354.60 a year
- Full-time
- Management
- IT
- Communication skills
- Free parking
- Referral programme
12d
Service Advisor
Dack Motor Group —Lincoln
- From £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Maintenance
- Free parking
- Store discount
Quick apply
4d
Head of Customer Service
Utility Aid —Sleaford
- £50,000 - £65,000 a year
- Full-time
- Management
- Customer service
- Salesforce
- Health & wellbeing programme
Quick apply
Office Administrator
PJ McGann Electrical Ltd —Lincoln
- From £490 a week
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
5d
Customer Advisor
Pavers —Lincoln
- £13.00 - £13.50 an hour
- 8 hour shift
- Employee discount
Quick apply
Customer Service Supervisor
East Midlands Railway —Lincoln
- £19.60 an hour
- Weekend availability
- Customer service
- Computer literacy
- Leadership
2d
Aftersales Advisor
Read Hyundai Lincoln —Lincoln
- £25,500 - £36,000 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
Marketing Executive
Mercia Garden Products LTD —Newark-on-Trent
- £30,000 - £35,000 a year
- Full-time
- In-person
- AI
- Marketing
- Health & wellbeing programme
- Flexitime
Quick apply
Reception Coordinator
St Barnabas Hospice —Lincoln
- £25,337 a year
- Full-time
- Customer service
- Administrative experience
- Travel
- Annual leave
3d
Team Member
NEXT —Lincoln
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
7d
Executive Assistant
Center Parcs —Newark-on-Trent
- £30,000 - £35,000 a year
- Monday to Friday
- Organisational skills
- Employee discount
6d
Health, Safety and Security Officer
Eagle Eye Innovations ltd —Lincoln
- From £42,700 a year
- Full-time
- Military
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Viewing & Inventory Field Agent
Agent Support Ltd —Grantham
- £29 an hour
- English
- Administrative experience
- Driving
Quick apply
Cinema Host
ODEON Cinemas —Lincoln
- £12.71 an hour
- Weekend availability
- No experience needed
- Employee discount
- Flexible schedule
13d
Customer and Trading Manager - Nightshift
Sainsbury's —Lincoln
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
6d

I want to receive the latest job alerts for operations team in waddington, lin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

Quick apply

Refine Your Search

operations team jobs in waddington, lin

Customer Service Team Leader (12 month contract)

Store Assistant

Senior Stock Controller and Data Processor

People Shared Service Coordinator - 1st Line

Sales Support Administrator

Operations Team Leader

Service Advisor

Head of Customer Service

Office Administrator

Customer Advisor

Customer Service Supervisor

Aftersales Advisor

Marketing Executive

Reception Coordinator

Team Member

Executive Assistant

Health, Safety and Security Officer

Viewing & Inventory Field Agent

Cinema Host

Customer and Trading Manager - Nightshift

I want to receive the latest job alerts for operations team in waddington, lin

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected