3rd line support Work, Jobs in walkden, gtm (with Salaries)

IT Support Technician
Just Tech IT Ltd —Leigh
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
Short
NEXT —Bury
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
2d
Home Energy Advisor
M Group —Manchester
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Azure
- Computer Science
- Windows
Planning Co-Ordinator
M Group —Preston
- £26,500 - £30,000 a year
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Building Manager
MAPP —Manchester
- £35,000 - £37,000 a year
- Monday to Friday
Business Systems Support Engineer I
Brand Addition —Manchester
- Full-time
- Hybrid work
- Software troubleshooting
- ERP systems
- SQL
Quick apply
11d
MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
5d
VOR Coordinator
Trane Technologies —Bolton
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Enforcement Immigration Officer
Home Office —Manchester
- £32,110 - £33,073 a year
- Weekend availability
- Presentation skills
- Communication skills
- Annual leave
2nd Line Infrastructure Engineer
LIMA Networks LTD —Salford Quays
- £35,000 - £45,000 a year
- Weekend availability
- Communication skills
Quick apply
11d
Streetworks Administrator
Network Plus —Preston
- Microsoft Office
- Organisational skills
- Communication skills
Quick apply
1st Line Analyst - 12 Month FTC
Pets at Home —Cheadle
- £25,875 a year
- Weekend availability
- Hybrid work
- Software troubleshooting
- Customer service
- Microsoft Office
- Work from home
1d
BUSINESS SUPPORT OFFICER 5
Lancashire County Council —Preston
- £32,061 - £36,363 a year
- Full-time
- School
Call Centre Trainer
Sureserve —Liverpool
- £30,000 - £34,000 a year
- Continuous improvement
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Domestic Abuse Officer - 6 Month Contract
Torus Group —St Helens
- £34,064 a year
- Weekend availability
- Travel
- Organisational skills
- Communication skills
1d
Temporary Works Coordinator
Strabag —Manchester
- Temporary
- Civil engineering
- Microsoft Office
- Communication skills
3d
Service Advisor- Manchester
Tesla —Manchester
- Customer service
- English
- Microsoft Office
- Flexible schedule
Network Analyst
Muller Group —Manchester
- Full-time
- Hybrid work
- Driving
- Computer networking
- APIs
- Employee discount
- Bereavement leave
Head of Operations
M Group —Preston
- Engineering
- Business development
- No degree
- Annual leave
- Employee assistance programme
3d

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IT Support Technician

Just Tech IT Ltd
Leigh

Quick apply

Job details

Permanent | Full-time
£27,000 - £31,000 a year

Benefits

Work from home
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Customer service
GCSE
Windows
Microsoft Office
Driving
IT support
SharePoint
IPsec
IT
Communication skills
Active Directory
Help desk
VPN

Full job description

Previous experience working on a helpdesk in multi client environment essential, please do not apply without that experience. Ideally looking for local candidates.

The Company

Just Tech IT is a nationwide Dental IT systems and support company, based in Leigh, we look after clients across the country acting as an outsourced IT Department.

Role

To suit an enthusiastic, IT Support Technician, who is happy to get involved in all aspects of the job.

Provide 1st and 2nd line support for all customers via phone, email or remote access in a fast paced environment.

Responsibilities

Log all incidents and requests within the managed service system.

Keep track of ongoing work and pick up incoming work.

Manage, prioritise and plan own work queue and deal with calls within SLAs.

Liaise with 3rd Party Suppliers to resolve issues for our customers.

Monitor and manage the protection of supported systems, including but not limited to RMM, antivirus and backup.

Perform maintenance and upgrades of software and hardware in response to RMM alerts, support tickets and customer needs.

Proactively drive your own workload, have the ability work under own initiative identify and drive through opportunities for improvement/change.

To create and maintain knowledge base articles to enable consistency.

Update and acquire information from clients.

This role may require some travel to customer locations countrywide with overnight stays sometimes at short notice, candidates who do not wish to travel will still be considered.

Requirements

Excellent communication and customer service skills with a positive attitude essential.

Good problem-solving skills and ability to deliver consistently to tight timescales and changing priorities.

Strong working knowledge of Windows 10 & 11, Windows Server, RDP, Microsoft Office, Active Directory, Azure Active Directory, Workgroups, Microsoft 365 (Office Apps, SharePoint, One Drive), Dropbox Business, MSP Tools, Terminal services, IPSEC VPN, printing technologies.

Ability to learn new technologies and terminology quickly.

You will have previous experience in a IT Helpdesk role

Full UK driving license preferred.

Benefits

Hybrid Working. Mondays & Fridays employees work from home, Tuesday, Wednesday & Thursday are office based.

Job Type: Permanent

20 Days Holiday + Public Holidays

**DO NOT CONTACT IF YOU ARE A RECRUITMENT AGENCY**

Job Types: Full-time, Permanent

Pay: £27,000.00-£31,000.00 per year

Benefits:

On-site parking
Work from home

Education:

GCSE or equivalent (required)

Experience:

IT Support: 2 years (required)
Customer service: 2 years (required)

Work Location: Hybrid remote in Leigh WN7 2PW

Quick apply

Refine Your Search

3rd line support jobs in walkden, gtm

IT Support Technician

Short

Home Energy Advisor

3rd Line Support Engineer SME - FTC

Planning Co-Ordinator

Building Manager

Business Systems Support Engineer I

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

VOR Coordinator

Enforcement Immigration Officer

2nd Line Infrastructure Engineer

Streetworks Administrator

1st Line Analyst - 12 Month FTC

BUSINESS SUPPORT OFFICER 5

Call Centre Trainer

Domestic Abuse Officer - 6 Month Contract

Temporary Works Coordinator

Service Advisor- Manchester

Network Analyst

Head of Operations

I want to receive the latest job alerts for 3rd line support in walkden, gtm

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