Base specialist Work, Jobs in Waltham, Ess (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
14d
Personal Assistant to Director
TGS —Harlow
- £24,420.00 - £41,154.29 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Free parking
- Sick pay
Quick apply
8d
Travel Consultant
Trailfinders —Chelmsford
- £44,000 - £49,000 a year
- Sales
Patient Pathway Officer - Contact Centre
Royal Free London NHS Foundation Trust —London
- £30,142 a year
- Part-time
- IT
- Communication skills
3d
Customer Support Specialist
ZELP —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Organisational skills
Quick apply
10d
Audio Editing Specialist - Freelance AI Trainer Project
Meridial —London
- £8 - £65 an hour
- Remote
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
Medical Doctor (UK) - Freelance AI Trainer Project
Meridial —London
- £40 - £120 an hour
- Remote
- AI
- Annual leave
Associate (CEO Office)
Vega —London
- Full-time
- Hybrid work
- Gym membership
Quick apply
2h
Global Benefits Specialist - London
Smarsh —London
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Bachelor's degree
- Annual leave
- Life insurance
Quick apply
13d
Subject Access Request (SAR) and Freedom of Information (FOI) Lead
North London NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Annual leave
2d
Video Production Specialist - Freelance AI Trainer Project
Meridial —London
- £8 - £65 an hour
- Remote
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Helpdesk Specialist
Masters Of Mindset Ltd. —Uxbridge
- £35,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Windows
- IT
- Referral programme
Quick apply
3d
Transport Planner – Tipper Fleet
kane Haulage Ltd —St Albans
- £30,000 - £40,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Free parking
Quick apply
4h
Application Support Specialist
Internova Travel Group —London
- Full-time
- Remote
- Customer service
- Hotel
- Communication skills
English (United Kingdom) Language Specialist - Freelance AI Trainer Project
Meridial —London
- £6 - £65 an hour
- Remote
- Engineering
- English
- AI
- Annual leave
Immigration Specialist
LexisNexis —Farringdon
- Full-time
- Organisational skills
- Flexible schedule
3d
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
14d
Head of Customer Success - Maternity Cover FTC 6-12 months
Mintago —London
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Leadership
- Employee discount
- Flexible schedule
2h
Product Specialist - South East
Accora —Watford
- Full-time
- Remote
- English
- Organisational skills
- IT
- Annual leave
Quick apply

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
14 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

base specialist jobs in waltham, ess

Remote Support Desk Operative

Personal Assistant to Director

Travel Consultant

Patient Pathway Officer - Contact Centre

Customer Support Specialist

Audio Editing Specialist - Freelance AI Trainer Project

Customer Experience Specialist, SMB

Medical Doctor (UK) - Freelance AI Trainer Project

Associate (CEO Office)

Global Benefits Specialist - London

Subject Access Request (SAR) and Freedom of Information (FOI) Lead

Video Production Specialist - Freelance AI Trainer Project

Helpdesk Specialist

Transport Planner – Tipper Fleet

Application Support Specialist

English (United Kingdom) Language Specialist - Freelance AI Trainer Project

Immigration Specialist

Second Line Support Analyst – RCJ & Judicial

Head of Customer Success - Maternity Cover FTC 6-12 months

Product Specialist - South East

I want to receive the latest job alerts for base specialist in waltham, ess

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