And customer service manager Work, Jobs in Warrington, Chs (with Salaries)

Housing and Customer Service Manager
Your Housing Group —Warrington
- £35,750 - £41,000 a year
- Full-time
- Management
- Customer service
- Travel
- Annual leave
- Employee discount
Quick apply
9d
Screening Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Head of Onboarding
Sykes Holiday Cottages —Chester
- £70,000 - £80,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Travel
Quick apply
5d
Sales & Lead Executive
Heatable —Warrington
- £30,000 - £45,000 a year
- Full-time
- Salesforce
- Administrative experience
- Driving
- Employee discount
Quick apply
8d
Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
Customer Service & Operations Manager
Sustain Homes Limited —Didsbury
- From £38,000 a year
- Full-time
- Customer service
- Project management
- Organisational skills
Quick apply
12d
Part-time Customer Service Manager
International Workplace Group plc —Warrington
- Up to £19,000 a year
- Part-time
- Customer service
- In-person
- Restaurant
4d
Commercial Support Manager
EMR Group —Warrington
- Full-time
- Customer service
- Travel
- IT
- Annual leave
Quick apply
MINI Brand Manager (Warrington)
The Halliwell Jones Group —Warrington
- £40,000 - £75,000 a year
- Full-time
- In-person
- Leadership
Quick apply
10d
Foodhall Department Manager
Bents Garden & Home —Glazebury
- £32,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Free parking
- Annual leave
Area Care Manager
Helping Hands —Manchester
- Up to £57,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Customer Experience Manager
Kingswell Optical Studio —Liverpool
- £3,800 - £5,500 a month
- Full-time
- Management
- English
- Analysis skills
Quick apply
Head of Revenue
Silver Service Singers —Ormskirk
- From £50,000 a year
- Full-time
- Management
- Salesforce
- Analysis skills
- Free parking
Quick apply
5d
Client Services Account Manager
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Time management
Quick apply
Customer Service Manager
Elis —Chorley
- £48,000 - £55,000 a year
- Call to connect
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
5d
Team Leader
Card Factory —Birchwood
- £13 an hour
- Leadership
Customer Service Manager
NSG Group —Ormskirk
- Up to £53,000 a year
- Full-time
Quick apply
Head of Sales & Operational Planning (S&OP)
Slingco —Rossendale
- £60,000 - £70,000 a year
- Hybrid work
- Sales
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
9d
Cafe Manager
The Cheshire Outpost —Knutsford
- £28,000 - £32,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Free parking
- Employee discount
Quick apply
9d
Sales Management Trainee
AUREA LUMEN LIMITED —Liverpool
- £24,420.00 - £30,706.88 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
10d

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Housing and Customer Service Manager

Your Housing Group -
Warrington

Quick apply

Job details

Full-time
£35,750 - £41,000 a year
9 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount

Qualifications

Management
Customer service
Communication skills

Full job description

Job Introduction

Job Title: Housing and Customer Service Manager

Salary: £35,750 - £41,000

Contract: Permanent

Location: Regional Worker – Merseyside & Knowsley

Weekly Hours: 35 hours per week

So…. What is this role exactly?

This is an exciting opportunity for an experienced housing professional who will embrace and champion new opportunities and lead a team providing services to our customers in Merseyside & Knowsley.

As the Housing and Customer Service Manager you will oversee the delivery of strong, high quality, customer focused and proactive housing management and support services to tenants and leaseholders in sheltered housing and retirement living schemes.

As a leader, you will be responsible for premises and people management in your area, providing support and advice to your team, and working closely with external partners to promote friendly, vibrant schemes and support customers to have choices and live independently!

What will my working week look like?

The core hours for our customers are 9am to 5pm, however some work outside of these hours may be required from time to time.

What will I be responsible for doing?

You will play a key role in supporting our customers and our colleagues, including:

Ensuring targets for voids, allocations, housing management and customer safety and wellbeing are met.
Effective people management, supporting your team to ensure delivery standards are maintained and to respond to customer needs.
Creating a positive climate for customer engagement.
Building and maintaining successful relationships with customers and stakeholders.
Managing the budget and services for your area, delivering value for money.

One of the great things about this role is having the opportunity to make a real difference for our customers and communities. Ultimately, you will be driven to get things right first time and to achieve successful outcomes for our customers.

It’s a given, you will have excellent communication skills and be a true people person always on the lookout for opportunities to improve and enhance YHG’s service to our customers.

And what would make me stand out from the crowd?

To be a successful as a Housing and Customer Service Manager here at YHG, you will have….

Knowledge of housing management legislation and housing/tenancy management principles.
Experience of managing a dispersed team of people.
Experience of delivering exemplary customer service ideally to older people.
Ability to build positive relationships with a diverse range of people.
Ability to travel easily between sites where needed and a flexible, proactive approach.

Ideally you will be….

A flexible and collaborative team player with the ability to create a positive environment and listen to customers, putting them first.
Able to effectively engage with internal and external stakeholders and key partners.
Resilient and adaptable, able to prioritise a busy and reactive workload.
A great communicator, written and verbal, with excellent attention to detail.

This role is really suited to someone who motivates their team to get things right first time and produce excellent results for customers, colleagues and the wider community.

If you feel this could be the right role for you, we would love to hear from you!

That all sounds great, what’s in it for me?

In return we offer £35,750 - £41,000. for a 35-hour week, and 26 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please see the benefits information sheet available by visiting the vacancy on Your Housing Group’s career’s website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29K properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Additions

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Closing Date: 6th July 2026

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or advert) they will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified YHG1

Quick apply

Refine Your Search

and customer service manager jobs in warrington, chs

Housing and Customer Service Manager

Screening Service Manager

Head of Onboarding

Sales & Lead Executive

Senior Customer Service Manager

Customer Service & Operations Manager

Part-time Customer Service Manager

Commercial Support Manager

MINI Brand Manager (Warrington)

Foodhall Department Manager

Area Care Manager

Senior Customer Experience Manager

Head of Revenue

Client Services Account Manager

Customer Service Manager

Team Leader

Customer Service Manager

Head of Sales & Operational Planning (S&OP)

Cafe Manager

Sales Management Trainee

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