Transport operations supervisor Work, Jobs in Waverton, Chs (with Salaries)

Customer Service Supervisor
Breedon Group plc —Wrexham
- Full-time
- Customer service
- Driving
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
9d
Transport Operations Supervisor
Flogas Britain —Prescot
- £31,923 - £35,483 a year
- Computer literacy
- Maintenance
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Operations Supervisor 45
Evri —Runcorn
- £33,700 a year
- Day shift
- IT
- Annual leave
- Employee assistance programme
Senior Packing Supervisor
Beechdean Manufacturing —Chester
- £15 an hour
- Full-time
- Team management
- Warehouse experience
- In-person
- Free parking
- Referral programme
Quick apply
13d
Senior Manager Operations
FedEx EU —Manchester Airport
- Full-time
- Continuous improvement
- Communication skills
6d
Train Driver (Intermodal)
Freightliner —Crewe
- Full-time
Utility Gang
McCarthy & Byrne Solutions LTD —Birkenhead
- £20 - £28 an hour
- Temporary
- Travel
- Power tools
- Welding
Quick apply
2d
Cellar Supervisor
Chester Race Company —Chester
- Up to £28,000 a year
- Weekend availability
- Hospitality
- Bar
- Hotel
Quick apply
5d
Night Transport Supervisor
Uniserve (U K) Ltd —Appleton
- 12 hour shift
- Microsoft Office
- IT
- Communication skills
- Free parking
- Referral programme
Quick apply
1d
Sortation Manager
Evri —Runcorn
- From £40,000 a year
- Monday to Friday
- Analysis skills
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Warehouse Supervisor
IPL Schoeller —Crewe
- Night shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Quarry Operative
Breedon Group plc —Wrexham
- Full-time
- Maintenance
- Construction
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Assistant Bar Manager
Carden Park Hotel —Chester
- Up to £29,000 a year
- Weekend availability
- Hospitality
- Bar
- Hotel
- Free parking
- Employee assistance programme
Quick apply
4d
Warehouse Operative - Goods Out *HIRING NOW*
TIMCO —Nantwich
- From £13.33 an hour
- Full-time
- Human resources
- Warehouse experience
- In-person
- Free parking
- Store discount
Quick apply
3d
VacancyTitle: Fitter
Nuclear Transport Solutions —Crewe
- £53,000 a year
- Hybrid work
- Maintenance
- Microsoft Office
- Organisational skills
- Annual leave
2d
Security Team Leader
CLS security services LTD —Longport
- £13 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Management
- Free parking
- Referral programme
Quick apply
Recycling Operative
Pasha Recycling Ltd —Liverpool
- £12.71 an hour
- Overtime
- Heavy lifting
- Maintenance
- Forklift
- Free parking
Quick apply
IRS Chemist
TRADEBE —Liverpool
- Up to £30,000 a year
- Annual leave
- Employee discount
Quarry (Section) Manager
Tarmac —Congleton
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Production Operative
Chalice Supplements —Huyton
- From £13.08 an hour
- Overtime
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply

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Customer Service Supervisor

Breedon Group plc -
Wrexham

Quick apply

Job details

Permanent | Full-time
9 days ago

Benefits

Company pension
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Customer service
Business processes
Driving
Negotiation

Full job description

Description

We’re Breedon, the largest independent construction materials business in the UK and Ireland, and we’re recruiting. We are currently seeking a Customer Service Supervisor to join our team, based at our Borras Regional Office, Wrexham.

Reporting to the Customer Service Manager, you will play a key role in supporting the performance of the Customer Service Team, helping to ensure that customers receive a positive and efficient experience from order through to delivery.

You will be responsible for maintaining a clear forward view of haulage and production capacity, supporting the delivery of forecasted volumes and helping the team to respond proactively to any operational challenges that may impact customer orders.

Key Responsibilities

As Customer Service Supervisor, you will:

Build and maintain a forward view of haulage and production capacity to support the delivery of forecasted volumes.
Act as a point of escalation for queries from internal drivers, external hauliers and owner drivers, helping to maximise performance and efficiency in the delivery of concrete and mortar to customers.
Act as a key point of contact for Operations and Transport in relation to production disruptions, such as plant breakdowns, driver absence or other operational issues.
Ensure that the Customer Service Team proactively manages customer expectations where changes to delivery times or service levels occur.
Liaise with the Transport Manager regarding compliance matters, excessive costs, vehicle issues and fleet requirements.
Analyse declined and cancelled orders to identify opportunities to improve production and delivery capacity.
Work closely with Commercial Teams to share insight on repeat issues, trends and opportunities for improvement.
Support the development of a strong performance culture within the Customer Service Team.
Lead, support and develop Customer Service Agents, ensuring that the team provides an effective, efficient and professional customer interface from order receipt through to despatch.

Skills, Knowledge & Expertise

We are looking for someone who can bring:

Experience of process improvement and driving efficiencies, ideally within logistics, distribution, transport or supply chain.
The ability to train, support and inspire team members to adopt a performance-focused and service-centred approach.
Strong interpersonal and negotiation skills.
Sound commercial awareness, including an understanding of costs, budgets and service performance.
The ability to remain calm and professional under pressure, including when dealing with challenging situations.
Strong problem-solving skills, with the ability to identify practical solutions that improve customer service and operational performance.
Excellent attention to detail and a right-first-time approach.
A positive, approachable leadership style and the ability to build strong working relationships across teams.

Previous experience or knowledge of the construction materials industry would be beneficial, but it is not essential. What matters most is that you are customer-focused, proactive, organised and able to help a busy team deliver a high standard of service.

At Breedon, we pride ourselves on making a material difference to our customers. Our customers value the fact that we pick up the phone, understand what they need and work hard to deliver. If you enjoy building relationships, solving problems and helping a team perform at its best, we would be pleased to hear from you.

Job Benefits

A tailored, competitive salary
Company pension scheme
25 days holiday per year, plus bank holidays on top
Life Assurance Scheme
1 day per year to volunteer with a charity of your choice (fully paid!) and fund-matching up to £200 for charitable events.
Employee Assistance Programme providing a wide range of health and wellbeing support 24/7
Enhanced parental leave policy.
Option to participate in our ShareSave scheme.
Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands.
Broad learning opportunities, training and career progression pathways.

About Breedon Group plc

Breedon is a leading vertically-integrated construction materials group in Great Britain and Ireland.

Quick apply

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Customer Service Supervisor