Implementation lead Work, Jobs in Welwyn, Hrt (with Salaries)

Implementation Lead
TITAN PMR Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Remote
- In-person
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
3d
AI Solutions and Implementation Lead
Journey Digital —London
- From £50,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Analysis skills
- Project management
- Flexitime
- Work from home
Quick apply
13d
Implementation Lead
Heim —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
Quick apply
12d
Best Start in Life Implementation Lead
Luton Borough Council —Luton
- £50,269 - £53,460 a year
- Remote
- Analysis skills
- No degree
- Travel
- Relocation assistance
- Annual leave
13d
Implementation Consultant
Canoe Intelligence —London
- £55,000 - £65,000 a year
- Hybrid work
- Salesforce
- Project management
- Bachelor's degree
- Annual leave
- Work from home
13d
Implementation Lead
Credentially —London
- Project management
- APIs
- Annual leave
- Employee assistance programme
Implementation Lead (US)
Credentially —London
- Remote
- Project management
- APIs
Implementation Lead
WPP —London
- Hybrid work
- Leadership
Lead - Agile Delivery Manager
Costa Limited —St Albans
- Full-time
- Maintenance
- Analysis skills
- Agile
- Employee discount
LIMS Implementation Specialist
Magentus —London
- £45,000 - £55,000 a year
- Hybrid work
- Laboratory experience
- Annual leave
- Employee assistance programme
Subject Access Request (SAR) and Freedom of Information (FOI) Lead
North London NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Annual leave
5d
School Engagement and Implementation Lead
Nord Anglia Education —London
- IT
- Communication skills
- School
4d
Continuous Improvement Manager
Lockheed Martin Corporation —Ampthill
- £70,000 - £86,000 a year
- Full-time
- Analysis skills
- No degree
- Agile
- Employee assistance programme
- Employee discount
12d
CARE IMPLEMENTATION LEAD
Haven House Children's Hospice —Woodford Green
- £49,387 - £56,515 a year
- Full-time
- Hospice
- Leadership
- Free parking
- Employee assistance programme
2d
Senior Strategy & Transformation Lead
Central and North West London NHS Foundation Trust —London
- £75,328 - £86,114 a year
- Full-time
4d
EMEA Customer onboarding Lead
Digital Realty —London
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
Data Migration Lead
Data Idols —London
- £450 - £550 a day
- Hybrid work
- Communication skills
- Python
9d
Junior Implementation Specialist
Navro —London
- Full-time
- Hybrid work
- Salesforce
- APIs
- Financial services
- Annual leave
Quick apply
12d
Change Communications Lead
BSI —Covent Garden
- £58,500 - £78,000 a year
- Full-time
- Management
- SharePoint
- Annual leave
- Bereavement leave
NEMEA Customer Success Lead
Pigment —London
- Full-time
- Remote
- Communication skills
- Flexible schedule
6d

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Implementation Lead

TITAN PMR Ltd
London

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
3 days ago

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home

Qualifications

Driving Licence
GCSE
Zendesk
IT support
Communication skills

Full job description

About Us

We are a dynamic company providing cutting-edge PMR software to pharmacies nationwide. As a growing business, we pride ourselves on offering our customers high-quality support and ensuring they get the most out of our innovative systems.

Job Summary

At TITAN PMR we are seeking dedicated and knowledgeable PMR Implementation Lead. The ideal candidates will manage individual Pharmacy implementation through an established process to Go Live and four weeks beyond.

You will be the first contact for the pharmacy, welcoming them to TITAN PMR and coaching them through the many time-critical tasks involved in the implementation process. You will report on the progress of each pharmacy and will ultimately decide if the pharmacy is ready to Go Live with TITAN PMR.

Most of the work is carried out remotely from home but there will be occasions where you will be required to attend the pharmacy premises in person to provide support and training.

At a high level you will be measured on the number of pharmacies that have implemented TITAN PMR and the satisfaction of customers with the implementation process.

Responsibilities

Your main activities will be the following:

· Understanding of the pharmacy business, physical environment, their current supply process and services they provide.

· The goal of the pharmacy business and what they want to achieve.

· Communicating the benefits of TITAN PMR initially to the customers and reminding why they have taken on TITAN PMR.

· Coaching pharmacy leads through each of the activities that need to be completed.

· Recording the completion of activities.

· Training on the different aspects of TITAN PMR.

· Troubleshooting and solving pharmacy issues.

Qualifications

Pharmacy based experience is essential.
Familiarity with Zendesk ticketing system is advantageous.
Excellent problem-solving skills with a customer-focused attitude.
Strong communication skills, both verbal and written.
Having a driving licence is essential.

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Health & wellbeing programme
Work from home

Application question(s):

Please explain your current understanding of what a PMR system is and its purpose ?
How would you handle a situation where a customer is frustrated or upset due to an ongoing technical issue?

Education:

GCSE or equivalent (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Remote

Quick apply

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