Team leader Work, Jobs in West Bromwich, Wmd (with Salaries)

Customer Service Team Leader
Atkore —West Bromwich
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Leisure Team Leader
Village Hotels - Walsall - Leisure —Walsall
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
8d
Team Leader
Gallagher —Brierley Hill
- Up to £45,000 a year
- Full-time
- Communication skills
Quick apply
Team Leader
Sweet Life —Birmingham
- Full-time
- Hospitality
- Customer service
- Basic maths
- Employee discount
Quick apply
11d
Retail Shift Lead
Company Shop Group —Dudley
- £21,375 a year
- Part-time
- Customer service
- IT
- Cash handling
- Free parking
- Employee assistance programme
Quick apply
Team Leader
The Perfume Shop —Walsall
- £14.49 an hour
- Sales
- IT
- Leadership
- Employee discount
9d
Pensions Team Leader
City of Wolverhampton Council —Wolverhampton
- £44,075 - £49,282 a year
- Full-time
- Hybrid work
- Supervising experience
- Organisational skills
- Communication skills
- Employee assistance programme
13d
Student Services, LRC & Admin Hub Team Leader
Birmingham Metropolitan College —Birmingham
- £29,342 - £31,252 a year
- Full-time
Day Opportunities Team Leader
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
- Supervising experience
3d
Logistics Team Leader
Atkore —West Bromwich
- £13.50 - £15.00 an hour
- Monday to Friday
- Free parking
- Annual leave
Quick apply
Warehouse Team Leader/Supervisor
TOFU KING (UK) LTD. —Birmingham
- Full-time
- Organisational skills
- Warehouse experience
- Leadership
- Employee discount
- Sick pay
Quick apply
6d
Team Manager
Walsall Council —Walsall
- £51,356 - £54,495 a year
- Full-time
- English
- Flexitime
6d
People & Service Team Leader
River Island —Birmingham
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Delivery Team Leader (fixed term)
CIPP —Solihull
- Up to £30,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Store discount
Quick apply
13d
Team Leader
ASDA —Bloxwich
- £16.25 an hour
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
2d
Café - Team Leader
WHSmith Travel —Birmingham
- Part-time
- Leadership
- Café
- Annual leave
- Employee assistance programme
Quick apply
7d
Prevention Support Team Manager
West Midlands Fire Service —Birmingham
- £47,181 - £49,282 a year
- Full-time
- Management
- Project management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Food and Beverage Team Leader
Village Hotels - Walsall - M&E —Walsall
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
21h
Team Leader
KFC Birmingham - Great Bridge Retail Pk —West Bromwich
- Up to £14 an hour
- Part-time
- Restaurant
- Employee discount
1d
Warehouse Team Leader
Love Shopping Direct Ltd —Walsall
- £28,000 - £30,000 a year
- Weekend availability
- Management
- Team management
- In-person
- Employee discount
- Referral programme
Quick apply
2d

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Customer Service Team Leader

Atkore -
West Bromwich

Quick apply

Job details

Permanent

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
On-site parking

Qualifications

CRM software
Customer service
Continuous improvement
Mentoring
Organisational skills
Leadership
Communication skills

Full job description

Customer Service Team Leader

Who we are:

Atkore is forging a future where our brands, suppliers, employees, customers, partners, and communities are building better together – a future focused on empowering our customers while we power and protect the world.

With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure.

Who we are looking for:

We are looking for an experience Customer Service Lead, to be responsible for overseeing the day-to-day operations of the customer service team, handling escalated customer issues, and ensuring a smooth customer experience. You will work closely with internal departments to resolve problems efficiently while maintaining a high level of service.

What you’ll do:

Lead and support the customer service team in managing daily inquiries, complaints, and service requests.
Act as the first point of contact for escalated customer issues and ensure prompt resolution.
Develop and implement processes to improve customer service efficiency and satisfaction.
Monitor customer interactions, ensuring high-quality service and compliance with company standards.
Work closely with production, logistics, and sales teams to address customer concerns effectively.
Train and mentor customer service representatives to enhance their problem-solving and communication skills.
Analyze customer feedback, identify trends, and provide recommendations for service improvements.
Maintain accurate records of customer interactions and resolutions for reporting and analysis.
Assist in setting team goals and performance metrics, ensuring continuous improvement.

What you bring:

Proven experience in a senior customer service role, preferably in a manufacturing or industrial environment.
Strong leadership skills with experience managing or mentoring a customer service team.
Excellent problem-solving abilities with a proactive and customer-focused approach.
Ability to handle difficult conversations and resolve issues effectively.
Strong communication and interpersonal skills to liaise with customers and internal teams.
Experience working with CRM systems and customer service software.
Ability to analyse data and customer trends to improve processes.
Strong organisational and multitasking skills in a fast-paced environment.
Ability to works well under pressure and have attention to detail.

Why Join Us?

Opportunity to work in a dynamic and growing manufacturing business.
Supportive team culture with career growth opportunities.
A chance to make a real impact by improving customer experience and service standards.

Benefits.

Companywide bonus scheme
25 days annual leave
Service and recognition awards.
Training and development opportunities
Company Pension
Life Assurance 4x salary
Discounted Gym Membership
Enhanced family friendly policies
Free annual flu vaccination vouchers
Employee assistance program which includes a 24/7 virtual GP service
Cash health plan.
Free home cyber security training
Cycle to work scheme.
Free onsite parking

37 hours a week, Monday to Thursday 8.30am – 4.30pm and Friday 8.30am – 4pm at our West Bromwich site.

Atkore is committed to creating an engaged and aligned workforce that drives a collaborative culture. Our team strives for breakthrough results, stays focused on being standout leaders, and fully supports decisions of the Company. We consistently live the Atkore mission, strategic priorities, and behaviors, all in a way that’s consistent with our core values. Together, we build strong leaders that continually endeavor to move us forward.

Quick apply

Refine Your Search

team leader jobs in west bromwich, wmd

Customer Service Team Leader

Leisure Team Leader

Team Leader

Team Leader

Retail Shift Lead

Team Leader

Pensions Team Leader

Student Services, LRC & Admin Hub Team Leader

Day Opportunities Team Leader

Logistics Team Leader

Warehouse Team Leader/Supervisor

Team Manager

People & Service Team Leader

Delivery Team Leader (fixed term)

Team Leader

Café - Team Leader

Prevention Support Team Manager

Food and Beverage Team Leader

Team Leader

Warehouse Team Leader

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