Call center Work, Jobs in Whitchurch, Wls (with Salaries)

Legal Support/Customer Service Advisor
Kearns Solicitors —Caerphilly
- £26,026 - £29,274 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
1d
Frailty Call Handler
Aneurin Bevan University Health Board —Cwmbran
- £26,813 - £27,890 a year
- Part-time
- Customer service
- English
- Computer skills
- Paid training
9d
Customer Service Team Leader
Hays-Hiredonline —Whitchurch
- £17.95 an hour
- Temporary
- Hybrid work
- Customer service
3d
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
7d
Customer Care Administrator
Vertu Motors —Newport
- £25,539.00 - £27,539.06 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
Call Center Agent
Red Ruby Financial Ltd. —Cowbridge
- £24,420.00 - £50,106.51 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Paid training
Quick apply
3d
Customer Service Advisor
hireful —Cardiff
- From £27,200 a year
- Monday to Friday
- Customer service
- English
- Administrative experience
- Employee assistance programme
Quick apply
Telesales Executive
UKLS —Cardiff
- £25,000 - £100,000 a year
- Full-time
- CRM software
- Salesforce
- Organisational skills
Quick apply
3d
Contact Centre Advisor
DAS UK Group —Bedwas
- Customer service
- Communication skills
- Annual leave
- Employee discount
14d
Tele Sales Executive
Red Ruby Financial Ltd. —Cowbridge
- £24,420.00 - £50,106.51 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Life insurance
Quick apply
8d
Sales Co-Ordinator
Howden Group Holdings —Cardiff
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
Telephone Sales Executive
LOCALiQ —Newport
- £25,000 - £27,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
4d
Sales and Business Development Executive
Wilmington plc —Cardiff
- Up to £28,000 a year
- Full-time
- Hybrid work
- Sales
- Marketing
- Customer service
- Annual leave
- Employee discount
Customer Service Assistant - Chepstow
Coventry Building Society —Chepstow
- £25,725 a year
- Part-time
- Hospitality
- Cash handling
8d
Customer Service Administrator
Thatchers Cider Company —Winscombe
- Weekend availability
- IT
- Employee discount
10d
Service Desk Analyst
Sysco —Portishead
- Full-time
- Bilingual
- Customer service
- English
Account Manager (Outbound)
ROCK Professional Services —Bridgend
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Service Desk Analyst - Swedish Speaking
Sysco International —Portishead
- Full-time
- Remote
- Bilingual
- Customer service
- English
Quick apply

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Frailty Call Handler
Aneurin Bevan University Health Board —Cwmbran
The post holder will be responsible for processing telephone and electronic referrals from medical professionals, including GP's , Welsh Ambulance Services NHS…
£26,813 - £27,890 a year
9d

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Legal Support/Customer Service Advisor

Kearns Solicitors -
Caerphilly

Quick apply

Job details

Permanent | Full-time
£26,026 - £29,274 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
GCSE
Microsoft Office
Numeracy
Communication skills
Time management

Full job description

The Company:

Kearns Solicitors is a leading niche firm with a wealth of expertise in volume and contested debt recovery litigation. Kearns has a long-standing reputation for delivering high-quality legal advice and strong client service.

Kearns is a member of KLS, the rapidly growing group of leading European debt recovery law firms with operations in Italy and Poland, as well as the UK.

In this role, you will be responsible for negotiating and promoting settlement of consumer credit debt recovery matters in line with strict regulatory guidelines, Company best practice and by following County Court procedures.

You will be responding to incoming correspondence and preparing documents to be sent to courts, solicitors and any other third parties. We will provide you with full training and on the job support to help you do this. The aim is to obtain the best outcome for both the customer and client in line with instructions and information provided.

You will need to show empathy and understanding to customers who have fallen behind with their bills and offer support by sign-posting them to charity organisations that offer free money advice such as Citizens Advice Bureau or the Money Advice Service, before setting up an affordable repayment plan that is tailored to their financial situation.

Your main duties & responsibilities will include:

· Dealing with inbound and outbound telephone calls in a friendly and professional manner

· Responding to incoming correspondence in accordance with our processes and procedures

· Asking open questions to gain a full understanding of the customers situation

· Signposting customers to free money advice organisations where necessary

· Setting up or reviewing affordable repayment plans in line with the customers situation

· Preparing documents to be sent to courts and solicitors and any other third party

· Demonstrating our Think Customer First philosophy to all customers

Person Specification:

· Demonstrates excellent written and verbal communication skills.

· Proficient in the use of Microsoft Office, particularly Word and Excel.

· Good numeracy skills.

· Able to manage multiple tasks and changing priorities.

· Demonstrates good organisation and time management skills.

· Ability to work independently and as part of a team.

· Demonstrates excellent attention to detail.

Educational Requirements:

· GCSE (or equivalent) in English Language and Mathematics at grade C or above

Skills & Experience:

· Although previous call centre and/or legal experience is not essential, we are looking for people who can demonstrate a customer service ethos which lives up to our values and expectations

· Excellent numeracy and accuracy skills are also required as you will be assessing our customer’s income and expenditure details.

Job Types: Full-time, Permanent

Pay: £26,026.00-£29,274.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Referral programme
Sick pay

Ability to commute/relocate:

Caerphilly CF83 3GQ: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

call center jobs in whitchurch, wls

Legal Support/Customer Service Advisor

Frailty Call Handler

Customer Service Team Leader

Customer Services Associate

Customer Care Administrator

Call Center Agent

Customer Service Advisor

Telesales Executive

Contact Centre Advisor

Tele Sales Executive

Sales Co-Ordinator

Telephone Sales Executive

Sales and Business Development Executive

Customer Service Assistant - Chepstow

Customer Service Administrator

Service Desk Analyst

Account Manager (Outbound)

Service Desk Analyst - Swedish Speaking

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