Customer service team Work, Jobs in Whitchurch, Wls (with Salaries)

Legal Support/Customer Service Advisor
Kearns Solicitors —Caerphilly
- £26,026 - £29,274 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2d
Retail Sales Assistant
Eurochange —Cardiff
- £12.81 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
1d
Customer Assistant
Lidl —Cardiff
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
Administration Officer
Cardiff Stone Ltd —Taffs Well ED
- £22,880 - £23,793 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
In Store Team Member
Domino's —Cardiff
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Communication skills
- Paid training
- Annual leave
Customer Service Advisor
PHSGroup —Caerphilly
- No weekends
- Hybrid work
- Computer skills
- No travel
- Free parking
- Employee discount
Customer Service/Sales Representative
Family First Professionals —Cardiff
- From £12.71 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Referral programme
Quick apply
2d
Online Assistant
Sainsbury's —Cardiff
- £13.23 an hour
- Part-time
- Employee assistance programme
- Employee discount
4h
Barista
Starbucks —Lisvane
- Weekend availability
- Store discount
- Employee assistance programme
Client Services Administrator
AFH Financial Group —Cardiff
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Part Time Team Member
Powerleague —Cardiff
- Part-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Store Assistant
Toolstation —Pontypridd
- £12.87 an hour
- Part-time
- Employee discount
8d
Sales Associate
Ernest Jones —Cardiff
- £12.71 an hour
- Part-time
- Employee discount
Client Relationship Team
Davisons Law —Cardiff
- Full-time
- Customer service
- Administrative experience
- Front desk
- Annual leave
- Referral programme
Quick apply
Sales Assistant
Footasylum —Cardiff
- £8.00 - £12.71 an hour
- 8 hour shift
- Laboratory experience
- Employee discount
14d
Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Customer service
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Bartender
Roxy Leisure —Cardiff
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor - One Year Contract
Forth —Chepstow
- From £25,000 a year
- Hybrid work
- Customer service
- English
- Data entry
- Free parking
- Work from home
Quick apply
Client Services Executive
AFH Financial Group —Cardiff
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme

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customer service team jobs near whitchurch, wls

Legal Support/Customer Service Advisor

Kearns Solicitors -
Caerphilly

Quick apply

Job details

Permanent | Full-time
£26,026 - £29,274 a year
2 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
GCSE
Microsoft Office
Numeracy
Communication skills
Time management

Full job description

The Company:

Kearns Solicitors is a leading niche firm with a wealth of expertise in volume and contested debt recovery litigation. Kearns has a long-standing reputation for delivering high-quality legal advice and strong client service.

Kearns is a member of KLS, the rapidly growing group of leading European debt recovery law firms with operations in Italy and Poland, as well as the UK.

In this role, you will be responsible for negotiating and promoting settlement of consumer credit debt recovery matters in line with strict regulatory guidelines, Company best practice and by following County Court procedures.

You will be responding to incoming correspondence and preparing documents to be sent to courts, solicitors and any other third parties. We will provide you with full training and on the job support to help you do this. The aim is to obtain the best outcome for both the customer and client in line with instructions and information provided.

You will need to show empathy and understanding to customers who have fallen behind with their bills and offer support by sign-posting them to charity organisations that offer free money advice such as Citizens Advice Bureau or the Money Advice Service, before setting up an affordable repayment plan that is tailored to their financial situation.

Your main duties & responsibilities will include:

· Dealing with inbound and outbound telephone calls in a friendly and professional manner

· Responding to incoming correspondence in accordance with our processes and procedures

· Asking open questions to gain a full understanding of the customers situation

· Signposting customers to free money advice organisations where necessary

· Setting up or reviewing affordable repayment plans in line with the customers situation

· Preparing documents to be sent to courts and solicitors and any other third party

· Demonstrating our Think Customer First philosophy to all customers

Person Specification:

· Demonstrates excellent written and verbal communication skills.

· Proficient in the use of Microsoft Office, particularly Word and Excel.

· Good numeracy skills.

· Able to manage multiple tasks and changing priorities.

· Demonstrates good organisation and time management skills.

· Ability to work independently and as part of a team.

· Demonstrates excellent attention to detail.

Educational Requirements:

· GCSE (or equivalent) in English Language and Mathematics at grade C or above

Skills & Experience:

· Although previous call centre and/or legal experience is not essential, we are looking for people who can demonstrate a customer service ethos which lives up to our values and expectations

· Excellent numeracy and accuracy skills are also required as you will be assessing our customer’s income and expenditure details.

Job Types: Full-time, Permanent

Pay: £26,026.00-£29,274.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Referral programme
Sick pay

Ability to commute/relocate:

Caerphilly CF83 3GQ: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service team jobs in whitchurch, wls

Legal Support/Customer Service Advisor

Retail Sales Assistant

Customer Service Team Leader

Customer Assistant

Administration Officer

In Store Team Member

Customer Service Advisor

Customer Service/Sales Representative

Online Assistant

Barista

Client Services Administrator

Part Time Team Member

Store Assistant

Sales Associate

Client Relationship Team

Sales Assistant

Customer Service Advisor

Bartender

Customer Service Advisor - One Year Contract

Client Services Executive

I want to receive the latest job alerts for customer service team in whitchurch, wls

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