Service manager Work, Jobs in Wick, Wsx (with Salaries)

Education & Delivery Manager
Engage, Train, Support —Chichester
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- Driving
- Free parking
- Gym membership
Quick apply
20h
Deputy Community Hubs Manager
Turning Tides —Littlehampton
- £33,737 a year
- Full-time
- Maintenance
- Annual leave
- Employee discount
Learning and Skills Manager - HMP Ford
Ministry of Justice —Arundel
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
6d
Office Manager
RTT Services South LTD —Bognor Regis
- From £26,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
10d
Service Manager
Leonard Cheshire —Worthing
- £37,000 - £41,000 a year
- Weekend availability
- Travel
- Organisational skills
- Leadership
- Employee assistance programme
Quick apply
Restaurant Supervisor
Harbour Lights (Littlehampton) Ltd —Littlehampton
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Annual leave
Quick apply
Membership Manager
The Association of British Riding Schools —Horsham
- £20 - £25 an hour
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
9d
GENERAL OPERATIONS MANAGER – MULTI-SITE CAFÉ & HOSPITALITY GROUP
Harbar Ltd —Felpham
- £26,527.55 - £33,000.00 a year
- Weekend availability
- Hospitality
- Management
- Sales
Quick apply
Team Leader
Change Grow Live —West Sussex
- £36,101.10 - £38,114.53 a year
- Remote
- Management
- Travel
- Leadership
- Annual leave
- Employee discount
4d
Senior Customer Success Manager
KILLSTAR —Brighton
- £54,000 - £57,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
Customer Relations Manager-**Experience CRM required**
Country Court —Arundel
- £35,000 - £50,000 a year
- Weekend availability
- CRM software
- Sales
- Business development
- Employee discount
Quick apply
8d
Service Delivery Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Free parking
- Employee assistance programme
Operations Manager
Out of Bounds —Rustington
- £13.50 - £14.00 an hour
- Full-time
- Management
- Customer service
- Cooking
- Free parking
- Employee discount
Quick apply
Operations Supervisor , AM Shift
Amazon UK Services Ltd. —Bognor Regis
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Retail Deputy Manager
The Works —Littlehampton
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Senior Case and LDA Commissioning Manager
Sussex Partnership NHS Foundation Trust —Worthing
- £57,528 - £64,750 a year
- Full-time
6d
Compliance and Operations Manager
PLATINUM ECO SERVICES LTD —Worthing
- £40,000 - £45,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
12d
Deputy Manager
Achieve together —Littlehampton
- £14.20 an hour
- Employee discount
Quick apply
Operations Manager - South East & West
Elior UK —Portsmouth
- £53,000 a year
- Full-time
- Travel
- Contracts
- Leadership
Quick apply
Global Customer Experience Manager
The GelBottle Inc. —Brighton
- Hybrid work
- Leadership
- Employee discount
Quick apply

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service manager jobs near wick, wsx

Education & Delivery Manager

Engage, Train, Support
Chichester

Quick apply

Job details

Full-time
£45,000 - £50,000 a year
20 hours ago

Benefits

Free parking
Gym membership
Transport links
Sick pay
On-site parking
Free fitness classes

Qualifications

Safeguarding Certification
Driving Licence
Management
Bachelor's degree
Driving
QTS
Leadership
Teaching

Full job description

About ETS

ETS is a growing, purpose led training provider helping people overcome barriers to employment and move into sustainable careers. We work with Jobcentre Plus, prisons, probation services, local authorities and employers to deliver employability, vocational and sector based programmes.

Role Information

Responsible to: Head of Curriculum & Operational Delivery

Direct reports: Freelance Trainers / Programme Coordinator / Programme Administrator

Location: Chichester with hybrid working and travel as required

The Role

Responsible for leading the quality, consistency and effectiveness of all training delivery across ETS programmes.

Course Mobilisation Oversight

· Accountable for successful mobilisation, delivery and close down of all ETS training courses

· Manage Programme Coordinator, overseeing logistical tasks and delivery planning

· Escalate mobilisation risks and implement mitigating actions

· Monitor and work towards training KPIs

· Sign off delivery readiness to provide a smooth operation

· Ensure trainers are prepared and delivery ready for every course

· Review venue and equipment requirements to ensure an excellent service is maintained

Leadership & Management

· Lead, motivate and support freelance trainers to provide excellent service delivery

· Line manage the Programme Coordinator and provide support, direction and accountability for course mobilisation, learner onboarding and programme administration

· Conduct regular one-to-one meetings and performance reviews with the Programme Coordinator & Administrator

· Manage trainer capacity planning to ensure sufficient delivery resource is available across all contracts

· Monitor trainer utilisation and deployment across programmes

· Ensure effective collaboration between delivery, administration and employment functions.

· Recruit and induct new trainers & support succession planning to reduce trainer dependency risks

· Manage trainer performance and expectations

· Lead trainer CPD activities

· Coordinate standardisation meetings

Curriculum & Delivery

· Lead operational delivery of all programmes

· Monitor programme performance against attendance, achievement and progression KPIs

· Support / lead on curriculum design and review

· Ensure delivery meets internal quality standards, and awarding body requirements

· Ensure delivery is Ofsted-reaady

· Regularly review and update curriculum against learner feedback, outcomes data and current best practice

· Work with employers to ensure curriculum remains aligned to labour market needs

· Monitor achievement and retention

· Ensure programmes meet commissioner and contractual requirements

· Promote employer led learning

· Support learner progression outcomes

Teaching, Learning & Assessment

· Conduct observations providing coaching and feedback for the training team

· Monitor learner progress

· Support & lead quality improvement actions

· Ensure robust assessment practices are in place in line with ETS requirements

· Promote sharing best practice across the delivery team

Teaching Resources

· Develop trainer resources to support learners

· Develop & maintain training materials to provide excellent resources to support learners

· Review curriculum content with the Quality Improvement Team

· Develop and maintain excellent teaching resources to support the learning

Learner Experience

· Monitor learner attendance to ensure excellent retention and outcomes

· Review learner feedback to develop service delivery where required

· Improve learner satisfaction through developing feedback into action

· Support progression into employment by collaborating with the Employment team

· Promote inclusive learning environments throughout all service delivery

Quality, Safeguarding & Compliance

· Contribution to self-assessment and QIP

· Liaison with AOs for registrations, EQA visits, certification

· Promote safeguarding culture throughout all service delivery

· Support quality assurance activity across all service delivery

· Ensure compliance requirements are met across all service delivery

· Contribute to Ofsted readiness

Risk & Continuous Improvement

· Analyse performance data to identify trends and improvement opportunities

· Support contract performance reviews and commissioner meetings

· Identify delivery risks and take action to improve practice

· Implement quality improvement plans to enhance practice

· Support business growth by collaboration with the Business Development team

· Lead continuous improvement initiatives with the support of the Quality Improvement team

· Promote innovation and best practice across service delivery

Essential Criteria

Experience managing trainers and supporting trainer performance.
Adult learning and skills sector experience
Experience carrying out Teaching, Learning and Assessment (TLA) observations.
Quality improvement experience within an education or training environment.
Strong leadership, coaching and people management skills.
Full UK driving licence and willingness to travel.

Desirable Criteria

Teaching qualification at Level 5 or above.
Experience working within a training provider, college or adult education environment.
Assessor qualification (Level 3 or Level 4), or willingness to work towards Internal Quality Assurance (IQA) qualification, or willingness to work towards.
Experience of DWP-funded programmes.
Experience of prison education or the criminal justice sector.
Knowledge and understanding of Ofsted's Education Inspection Framework (EIF).

Professional Development Requirements

Candidates who do not already hold a recognised Assessor Qualification (Level 3 or Level 4) and/or an Internal Quality Assurance (IQA) qualification will be expected to work towards these qualifications, with a target of achieving both within 12–18 months of appointment.
A Level 5 teaching qualification is desirable. Where the successful candidate does not currently hold a Level 5 teaching qualification, they will be expected to demonstrate the capability to undertake Teaching, Learning and Assessment (TLA) observations and be willing to work towards relevant professional development where required.

Pay: £45,000.00-£50,000.00 per year

Benefits:

Free fitness classes
Free parking
Gym membership
On-site parking
Sick pay
Transport links

Work Location: Hybrid remote in Chichester (West Sussex)

Quick apply

Refine Your Search

service manager jobs in wick, wsx

Education & Delivery Manager

Deputy Community Hubs Manager

Learning and Skills Manager - HMP Ford

Office Manager

Service Manager

Restaurant Supervisor

Membership Manager

GENERAL OPERATIONS MANAGER – MULTI-SITE CAFÉ & HOSPITALITY GROUP

Team Leader

Senior Customer Success Manager

Customer Relations Manager-Experience CRM required

Service Delivery Manager

Operations Manager

Operations Supervisor , AM Shift

Retail Deputy Manager

Senior Case and LDA Commissioning Manager

Compliance and Operations Manager

Deputy Manager

Operations Manager - South East & West

Global Customer Experience Manager

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