Systems & applications engineers & Work, Jobs in Willington, Dur (with Salaries)

1st Line Support Engineer
IT Professional Services Ltd. —Chester-le-Street
- £24,420 - £28,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Sick pay
Quick apply
4d
Document Controller
Cavendish Northern Ltd —Billingham
- £41,337.92 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3h
Graduate Engineers - Hartlepool
JDR Cable Systems —Hartlepool
- Hybrid work
- Engineering
- Bachelor's degree
- Communication skills
- Work from home
- Gym membership
Network Technical Architect
IT Professional Services Ltd. —Chester-le-Street
- £56,000 - £75,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Free parking
1d
Senior Network Engineer
razorblue Careers —Stockton-on-Tees
- £48,000 - £53,000 a year
- Hybrid work
- English
- Computer networking
- Life insurance
- Referral programme
Quick apply
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
5d
Graduate Engineers (Newcastle)
JDR Cable Systems —Newcastle upon Tyne
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Work from home
- Gym membership
Assessor - Engineering Apprenticeships
Train'd Up —Newcastle upon Tyne
- From £40,000 a year
- Full-time
- Microsoft Office
- Education
- Continuous improvement
Quick apply
3h
Plant Service Manager in the Construction Industry
Teward Bros Limited —Staindrop
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Fuel Engineer
British Steel —Teesside
- Up to £46,000 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Full Stack Sofware Engineer
CGI —Newcastle upon Tyne
- Full-time
- Azure
- Java
- AWS
Quick apply
Operational Technology (OT) Engineers
ALTEN —Hartlepool
- Full-time
- Military
- Engineering
- Analysis skills
- Employee assistance programme
- Life insurance
Quick apply
CAD Technician
PS Design & Engineering —Washington
- Full-time
- Hybrid work
- AutoCAD
- Employee assistance programme
Production Engineer
NIFCO —Eaglescliffe
- Engineering
- Programmable logic controllers
- Electrical Engineering
23h
System Engineer
Ascarii Ltd —Stockton-On-Tees
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Windows
- AWS
- Linux
- Free parking
- Work from home
Quick apply
3d
Lead Data Scientist
Department for Work and Pensions —Newcastle upon Tyne
- £75,026 - £80,267 a year
- Overtime
- Presentation skills
- Machine learning
- AI
- Annual leave
- Employee assistance programme
1h
Technical Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply
Cloud Infrastructure Engineer - AWS
Giacom —Prudhoe
- £45,000 - £49,000 a year
- DevOps
- AWS
- Scripting
- Annual leave
Quick apply
Customer Services Software Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Computer Science
- Engineering
- C++
Quick apply
Vendor Quality Control Engineer
TLD —Darlington
- Remote
- Engineering
- Microsoft Office
- Analysis skills
Quick apply
4h

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systems & applications engineers & jobs near willington, dur

1st Line Support Engineer

IT Professional Services Ltd. -
Chester-le-Street

Quick apply

Job details

Full-time
£24,420 - £28,000 a year
4 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Sick pay
On-site parking

Qualifications

Operating systems
Windows
Computer networking
Mac OS
Communication skills
CompTIA A+

Full job description

Overview

We are seeking a dedicated and proactive 1st Line Support Engineer to join our dynamic IT support team. The successful candidate will be responsible for providing frontline technical assistance to users, resolving a wide range of hardware and software issues promptly and professionally. This role offers an excellent opportunity to develop your technical skills within a supportive environment, contributing to the smooth operation of our organisation’s IT infrastructure. The position is paid and suitable for individuals eager to grow their career in IT support.

Duties

Respond promptly to incoming support requests via phone, email, or ticketing system, ensuring timely resolution of user issues.
Troubleshoot and resolve common hardware, software, and network problems for end-users across various departments.
Provide guidance and support on the use of organisational applications and systems, including operating systems, productivity tools, and specialised software.
Escalate complex issues to higher-level support teams or external vendors when necessary, ensuring clear communication and documentation throughout the process.
Maintain accurate records of support tickets, actions taken, and resolutions provided in the support management system.
Assist with setting up new user accounts, hardware devices, and peripherals as required.
Contribute to the creation and maintenance of user guides and FAQs to improve self-service support options.
Participate in ongoing training sessions to stay updated with emerging technologies and organisational policies.

Experience

Previous experience in a similar 1st Line Support or helpdesk role is desirable but not essential; training will be provided for suitable candidates eager to learn.
Familiarity with common operating systems (Windows, macOS) and basic networking concepts is advantageous.
Strong problem-solving skills with an organised approach to managing multiple support requests simultaneously.
Excellent communication skills, with the ability to explain technical issues clearly to non-technical users.
A proactive attitude with a keen interest in developing a career within IT support environments.
Relevant certifications such as CompTIA A+ or Microsoft Certified Fundamentals are beneficial but not mandatory.

This role is ideal for motivated individuals seeking an entry-level position in IT support that offers professional development opportunities within a collaborative team environment.

Pay: £24,420.00-£28,000.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Chester-le-Street DH2 1AQ: reliably commute or plan to relocate before starting work (preferred)

Experience:

Operations Desk: 3 years (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

systems & applications engineers & jobs in willington, dur

1st Line Support Engineer

Document Controller

Graduate Engineers - Hartlepool

Network Technical Architect

Senior Network Engineer

Infrastructure and Network Engineer

Graduate Engineers (Newcastle)

Assessor - Engineering Apprenticeships

Plant Service Manager in the Construction Industry

Fuel Engineer

Full Stack Sofware Engineer

Operational Technology (OT) Engineers

CAD Technician

Production Engineer

System Engineer

Lead Data Scientist

Technical Support Engineer

Cloud Infrastructure Engineer - AWS

Customer Services Software Engineer

Vendor Quality Control Engineer

I want to receive the latest job alerts for systems & applications engineers & in willington, dur

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