It services lead Work, Jobs in Williton, Som (with Salaries)

IT Services Lead
Redkite Solicitors —Cardiff
- Full-time
- Administrative experience
- Travel
- Organisational skills
- Annual leave
IT Services Lead
Redkite Law —Cardiff
- Full-time
- Travel
- Organisational skills
- IT
- Annual leave
Quick apply
Data & AI Operations Lead
OFGEM —Cardiff
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- Presentation skills
- Annual leave
- Flexible schedule
4d
Client Experience Manager - Delivering accounting & business support
Hughes, Isaac and Co Ltd —Burnham-on-Sea
- £46,000 - £56,000 a year
- Part-time
- Hybrid work
- Supervising experience
- Accounting
- Organisational skills
- Free parking
- Referral programme
Quick apply
1d
Information Security Analyst - Cyber Threat Intelligence - 12 month FTC
Starling —Cardiff
- Hybrid work
- Communication skills
- Banking
- Annual leave
- Employee discount
Quick apply
14d
Stock Condition Specialist
Hafod —Cardiff
- £41,641 a year
- Full-time
- Organisational skills
- Communication skills
7d
Communications and Engagement Officer (DARPL)
Cardiff Metropolitan University —Cardiff
- £35,608 - £38,784 a year
- Part-time
- University
- IT
- School
- Annual leave
11d
Delivery Manager/ Scrum Master
Scrumconnect Consulting —Taunton
- £450 - £500 a day
- Azure
- Software development
- Agile
IC-ENC Project Delivery Officer
UK Hydrographic Office —Taunton
- £38,173 a year
- Full-time
- Hybrid work
- SQL
- Presentation skills
- SharePoint
Customer Service Team Member - Part Time Evenings
Starling —Cardiff
- £28,000 a year
- Part-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Data Analyst (SQL & Python)
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Python
- Employee discount
Quick apply
Data Analyst (SQL & Python)
Legal & General Investment Management —Cardiff
- Data analysis skills
- SQL
- Python
- Employee discount
1d
Project Support Officer (DARPL Project: Diversity and Antiracist Professional Learning)
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Project management
- Annual leave
7d
Clerk to Community Council
St Brides Major Community Council —Bridgend
- £18.35 - £20.29 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
Cycle Technician
Halfords —Cardiff
- £11.25 - £13.11 an hour
- Part-time
- Sales
- Customer service
- Store discount
- Health & wellbeing programme
Business Support - Cafcass Cymru - Team Support - South Wales
Welsh Government —Cardiff
- £27,302 a year
- Part-time
- Presentation skills
8d
Customer Service Team Member - Overnights
Starling —Cardiff
- £28,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Fraud Investigator
Capital on Tap —Cardiff
- £30,000 - £34,000 a year
- Microsoft Excel
- SQL
6d
Senior Delivery Manager
UK Hydrographic Office —Taunton
- £61,605 a year
- Part-time
- Hybrid work
- Presentation skills
- Agile
- Leadership
13d
Van Service Manager - Mercedes-Benz of Taunton
City West Country Ltd —Taunton
- Up to £48,550 a year
- Monday to Friday
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d

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IT Services Lead

Redkite Solicitors -
Cardiff

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

Administrative experience
Organisational skills
IT
AI
Leadership

Full job description

Job Information

Date Opened

23/06/2026

Job Type

Full time

Industry

IT Services

City

Cardiff

Province

Cardiff (Caerdydd GB-CRD)

Country

United Kingdom

Postal Code

CF10

About Us

We recognise that our reputation as one of the leading law firms in Wales is entirely down to the people who work here. We place great stock in attracting talented people, doing all we can to make sure you enjoy life at Redkite Solicitors and giving you plenty of reasons to build a long-term career with us.

Job Description

IT Services Lead

Location: Swansea/Cardiff
Contract: Permanent, Full-time

Hours: 35 hours – (flexibility required, including occasional out-of-hours)
Start Date: ASAP

We’re looking for a people-focused, collaborative, and confident IT Services Lead to help shape the future of IT service delivery across Redkite. This is an exciting opportunity for someone currently in a Team Lead or Management role who is ready to progress their career, develop their leadership skills, and make a lasting impact. You’ll have a passion for IT innovation, an understanding of AI technologies and their safe adoption, and a desire to drive improvement across IT services.

As a key member of the IT Services team, you’ll lead team coordination, user support, and service delivery, helping to create a proactive, modern, and user-focused IT experience across the firm. With a focus on people, processes, and continuous service improvement rather than infrastructure management, you’ll play a central role in enhancing how IT supports colleagues and the wider business. The role will also require the ability to drive to other Redkite offices as needed to support colleagues, attend meetings, and assist with service delivery across the firm.

Redkite Solicitors has been trusted to provide exceptional legal advice to individuals, families, and businesses since 1898. As a progressive, full-service law firm, we’re driven by growth and innovation, continuously expanding our reach to meet the diverse needs of our clients. With nearly 300 dedicated professionals, we’re proud to be recognised as an employer of choice, with a number of our lawyers recognised in both Legal 500 and Chambers, reflecting the strength and quality of our expertise. Our ongoing commitment to excellence and expansion ensures Redkite remains at the forefront of the legal sector.

Candidates should be aware that their first day of employment may be based at an alternative Redkite office, for group onboarding. A willingness to travel and spend the day away from your usual place of work is therefore required.

What Will You Be Doing?

Supervising and supporting the IT team, helping colleagues prioritise their work, develop their skills, and deliver an outstanding service

Championing innovation and supporting the firm's AI journey, helping colleagues adopt new technologies safely, confidently, and in ways that deliver real value

Creating a positive and responsive support experience for colleagues across the firm, whether assisting face-to-face or remotely

Building strong relationships across the business as a visible, approachable, and trusted IT leader who understands users' needs

Bringing structure, organisation, and a proactive mindset to the day-to-day delivery of IT services

Continuously reviewing and improving processes, administration, and ways of working to make IT more effective and user-focused

Taking ownership of escalated issues, ensuring colleagues feel supported and informed until a successful resolution is reached

Promoting positive technology habits, cyber security awareness, and a culture of shared responsibility across the firm

Playing a key role in IT projects, service improvements, and technology rollouts that enhance the colleague experience

Identifying opportunities to improve how IT supports the business, bringing fresh ideas and practical solutions that drive positive change.

Requirements

Who We’re Looking For:

Proven experience in a Team Leader, Supervisor, or Management role, who thrives on, improving processes and supporting users, rather than managing infrastructure platforms and networks

Strong track record of supporting and coaching users, resolving issues effectively, and delivering an excellent experience

Highly organised, with strong administrative, planning, and coordination skills

Confident, approachable, and a professional communicator who enjoys building relationships with people at all levels

Proactive and self-motivated, with a strong sense of ownership and accountability

Passionate about service improvement, innovation, and finding better ways to support colleagues through technology

Comfortable working across multiple locations and collaborating with a wide range of teams and stakeholders

A good understanding of cyber security best practices and the importance of safe and responsible technology use

Benefits

What’s In It For You?

We’re committed to creating a supportive, collaborative, and high-performing legal team. You’ll be joining colleagues who are not only legally excellent but also commercially astute and down-to-earth. We value trust, teamwork and excellence, and offer an environment where you can grow and succeed.

A role where you can make a visible impact on how IT is delivered across the firm

Support to develop your leadership, organisational, and professional skills

Generous annual leave (plus additional days with length of service)

Option to buy or sell annual leave

Life Assurance

Redkite Rewards scheme

Pension Scheme

Contributions to gym membership

Career development and learning support

... and much more

How to Apply

If you’re ready to make a difference in a positive and dynamic environment, we’d love to hear from you.

At Redkite, we are committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. If you need any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you. We believe that diversity strengthens our team and helps us better serve our clients.

Apply Now

Refine Your Search

it services lead jobs in williton, som

IT Services Lead

IT Services Lead

Data & AI Operations Lead

Client Experience Manager - Delivering accounting & business support

Information Security Analyst - Cyber Threat Intelligence - 12 month FTC

Stock Condition Specialist

Communications and Engagement Officer (DARPL)

Delivery Manager/ Scrum Master

IC-ENC Project Delivery Officer

Customer Service Team Member - Part Time Evenings

Data Analyst (SQL & Python)

Data Analyst (SQL & Python)

Project Support Officer (DARPL Project: Diversity and Antiracist Professional Learning)

Clerk to Community Council

Cycle Technician

Business Support - Cafcass Cymru - Team Support - South Wales

Customer Service Team Member - Overnights

Fraud Investigator

Senior Delivery Manager

Van Service Manager - Mercedes-Benz of Taunton

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