Senior customer success manager Work, Jobs in Winchester, Ham (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
Key Account Manager
Thatcham Research —Thatcham
- £45,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Salesforce
- Continuous improvement
- Free parking
Account Manager - Customer Success & Business Growth for B2B in Southampton (Office Based)
B2B Growth Hub Limited —Southampton
- £2,250 - £2,400 a month
- Full-time
- Salesforce
- Microsoft Office
- Business development
Quick apply
22h
Account Manager
Loadbalancer.org Ltd —Portsmouth
- Full-time
- Salesforce
- Analysis skills
- Contracts
Quick apply
Sales Executive – Process Safety
DEKRA —Southampton
- £32 - £38 an hour
- Full-time
- Hybrid work
- Sales
- Travel
- Organisational skills
7d

Other jobs to consider

Find your next job by exploring related positions.

Senior Customer Success Manager
Rocket Software —Newbury
The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers.
Senior Customer Success Executive
CV Library —Fleet
You will have previous customer service experience in a professional, fast-paced environment, with a proven track record of working towards targets or deadlines…
£1 - £999,999 a year
Quick apply

I want to receive the latest job alerts for senior customer success manager in winchester, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer success manager jobs near winchester, ham

Customer Success Manager jobs in Newbury

Sales Executive jobs in Southampton

Account Manager jobs in Portsmouth

Customer Success Manager jobs in Southampton

Operations Manager jobs in Leeds

Warehouse Manager jobs in Corby

Operational Manager jobs in Peterborough

Operational Manager jobs in Belfast

Operational Manager jobs in Northern Ireland

Operational Manager jobs in Nottinghamshire

Registered Manager jobs in Cornwall

Customer Success Manager jobs in Gloucestershire

Customer Success Manager jobs in Horsham Rh12

Housekeeping Manager jobs in London

Facilities Manager jobs in Essex

London Underground Customer Service Assistant jobs in Greater London

Engineering Manager jobs in Reading

Customer Success Manager jobs in Nottingham

Customer Success Manager jobs in Shrewsbury

Engineering Team Leader jobs in Kirmington

Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time

Qualifications

Sales
Information security
Bachelor's degree
Marketing

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.

Essential Duties & Responsibilities

Takes ownership of managing their book of business and customer needs

Strong understanding of Rocket’s products, customer base and processes

Work within the Gainsight platform to ensure all customer inputs are addressed

Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences

Acts as a mentor for junior level representatives

Strong executive presence and desire to build partnerships with our customers

May recommend customer engagement business process improvements

Experience & Qualifications

6 years of related customer support or customer engagement experience

Bachelor’s degree preferred

Have advanced knowledge of Rocket’s products and services

Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)

Preferred Qualifications:

Database and Analytics experience

Gainsight Experience

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

senior customer success manager jobs in winchester, ham

Senior Customer Success Manager

Senior Customer Success Manager

Customer Operational Delivery Manager

CX Team Leader (Fixed-Term-Contract)

Key Account Manager

Account Manager - Customer Success & Business Growth for B2B in Southampton (Office Based)

Account Manager

Sales Executive – Process Safety

Other jobs to consider

I want to receive the latest job alerts for senior customer success manager in winchester, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected