Food & Beverage Assistant Manager – The Dog & Duck
Overview
Are you ready to take the next step in your hospitality leadership journey?
Following a phenomenal first year of trading, Unity Holidays continues to build on strong foundations to deliver an industry-leading Owner and Guest experience across our holiday and Food & Beverage operations.
We are now looking for a F&B Assistant Manager to support the delivery of exceptional service at The Dog & Duck - our key venue on park.
At Unity Holidays, we are committed to recruiting people who are passionate about delivering outstanding service and who thrive as part of a collaborative, high-performing team.
We believe that exceptional guest experiences start with exceptional people. That’s why we invest in our teams, set high standards, and create an environment where our core value of Togetherness truly shines.
If you’re ready to unlock your potential, you’re in the right place. We’ll support your Growth through development, leadership opportunities and continuous learning – and we’ll always celebrate a job well done.
About You
We’re looking for a confident, people-focused leader who thrives in a fast-paced hospitality environment.
You’ll bring strong operational awareness, a proactive mindset and the ability to lead teams with clarity and energy. You’ll be passionate about delivering excellent service, developing others and maintaining high standards across every shift.
You’ll also:
- Be confident leading teams and supporting Team Leaders in day-to-day operations
- Have strong decision-making skills and the ability to stay calm under pressure
- Take pride in delivering a consistently high-quality guest experience
- Be highly organised with strong attention to detail
- Be a visible, hands-on leader who leads from the front
Essential Requirements
- Proven experience in hospitality or food & beverage leadership
- Strong people management and coaching skills
- Excellent communication and problem-solving ability
- Good understanding of food hygiene, safety and compliance standards
- Ability to manage operations in a busy, guest-focused environment
Desirable
- Experience in high-volume or multi-venue operations
- Food Safety Level 2 or 3 (or willingness to obtain)
- Experience with stock control, rotas and financial processes
Key Responsibilities
Leadership & Team Management
- Support the F&B Manager in overseeing daily operations at The Dog & Duck
- Lead, coach and develop Team Leaders and team members
- Support rota planning and ensure effective staffing levels
- Deputise for the F&B Manager when required
Guest Experience
- Deliver a consistently high-quality guest experience
- Handle escalated guest feedback professionally and effectively
- Use feedback and insight to improve service delivery
- Maintain a strong presence on shift, especially during peak periods
Operations & Financial Control
- Ensure accurate cash handling and compliance with procedures
- Support stock control, ordering and waste management
- Drive efficiency and support cost control initiatives
- Maintain high standards of service, quality and presentation
Compliance & Safety
- Ensure full compliance with food safety, licensing and health & safety standards
- Complete venue checks, audits and reporting
- Ensure teams follow all safety and cleaning procedures
- Take immediate action on any risks or issues
People & Performance
- Support performance, conduct and absence management processes
- Provide coaching, feedback and development support
- Promote a positive, inclusive and high-performing team culture
Standards & Presentation
- Ensure the venue is clean, safe and fully operational at all times
- Oversee opening and closing procedures
- Ensure all records, checklists and handovers are completed correctly
Hours of Work
This role includes evenings, weekends and bank holidays, in line with peak trading periods. Flexibility is essential.
What We Offer
- A supportive team environment in a vibrant resort setting
- 25% off Food & Drink for you, your friends & family and 50% when on shift
- Team recognition schemes including our monthly and annual “Unity Champion” awards
- Holiday discounts across all Unity Holidays parks
- Free use of leisure facilities such as our pools & gym
- Employee Assistance Programme providing support on financial, health & legal matters
- Opportunities for career progression within a growing company
- Ongoing training and development from internal and external providers
- Access to financial wellbeing tools and early wage access (via Stream)
About Unity Holidays
Unity Holidays is one of the UK’s newest holiday park operators, with parks across Lincolnshire, Somerset and Yorkshire.
We are focused on delivering first-class experiences in outstanding locations, with high standards, strong teamwork and a culture where our people feel supported, valued and proud of the work they do.
Ready to Take the Next Step?
If you’re ready to grow your career and play a key role in delivering exceptional guest experiences at The Dog & Duck, we’d love to hear from you.
Please note that this vacancy may close once sufficient applications have been received.
