Service desk Work, Jobs in Wirral, Msy (with Salaries)

Reception and Helpdesk Administrator
Brunswick Business Park —Liverpool
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
Quick apply
2d
Service Desk Analyst
Brabners —Liverpool
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
Receptionist (part time)
Infopro Digital Services Limited —Ellesmere Port
- Part-time
- Microsoft Office
- Organisational skills
- Front desk
Quick apply
IT Customer Service Desk Officer
Liverpool John Moores University —Liverpool
- £32,080 - £37,694 a year
- Part-time
- Customer service
- School
- Annual leave
2d
Service Desk Assistant
Movida UK Limited —Liverpool
- £27,000 - £29,120 a year
- Full-time
- Customer service
- English
- Presentation skills
- Gym membership
- Sick pay
Quick apply
12d
Customer Support and Welcome Desk Associate
Thomas Bradley Group —Warrington
- Up to £26,227.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
4d
3rd Line/Team Leader - Service Desk
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £40,000 a year
- 8 hour shift
- Azure
- Management
- English
- Free parking
Quick apply
4d
Junior IS Support Analyst
System C —Liverpool
- Full-time
- Time management
IT Support Apprentice
QA Apprenticeships —Liverpool
- £20,000 a year
- Full-time
- Windows
- IT
- Linux
- Annual leave
- Flexible schedule
5d
Support Desk
ITAS —Mold
Technical Customer Service Advisor
Fibre Nova Ltd —Liverpool
- Up to £26,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Annual leave
Quick apply
6d
Internal IT & AV Support Engineer
Byond Group UK —Birkenhead
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- SharePoint
- Health & wellbeing programme
Quick apply
2d
Service Desk Analyst
Sysco —Burtonwood
- Full-time
- Bilingual
- Customer service
- English
Service Desk Analyst
Weightmans —Liverpool
- Up to £26,230 a year
- Full-time
- Customer service
- Windows
- IT
9d
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
4d
IT Support
CIS Worldwide Ltd —Chester
- £2,100 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Hire / Sales Controller
Selwood Limited —Liverpool
- £35,010 a year
- Microsoft Outlook
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Technical Coordinator
Compliance Chain —Liverpool
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Junior Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Azure
- Customer service
- Computer networking
8d
Mobile IT Officer
Knowsley Borough Council —Huyton
- £32,061 - £33,699 a year
- IT
1d

I want to receive the latest job alerts for service desk in wirral, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Reception and Helpdesk Administrator

Brunswick Business Park
Liverpool

Quick apply

Job details

Permanent | Full-time
£24,000 - £25,000 a year
2 days ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Facilities management
Maintenance
Microsoft Office
Administrative experience
Organisational skills
Front desk
Communication skills
Help desk

Full job description

Reception & Helpdesk Administrator

Location

Brunswick Business Park

Reporting To

Operations Manager / Facilities Manager

Job Purpose

The Reception & Helpdesk Administrator is responsible for the day-to-day administration and operation of Brunswick Business Park. Acting as the first point of contact for tenants, visitors, contractors, and engineers. The role combines front-of-house responsibilities with helpdesk administration, diary management, meeting coordination, purchasing control, compliance administration, and coordination of mobile engineering resources.

Key Responsibilities

Front Desk, Reception & Meet-and-Greet Duties

Act as the first point of contact for visitors, tenants, contractors, suppliers, and clients.
Welcome visitors and provide a professional meet-and-greet service.
Manage visitor sign-in procedures and issue visitor passes where required.
Ensure reception and communal areas are maintained to a professional standard.
Handle incoming telephone calls, emails, and general enquiries.
Manage incoming and outgoing post, deliveries, and courier services.
Provide administrative support to site management and visiting clients.

Meeting & Diary Management

Organise meetings, site visits, and appointments.
Minute internal meetings
Manage meeting room bookings and ensure rooms are prepared for use.
Coordinate refreshments and hospitality requirements when required.
Maintain diaries and schedules for management and mobile engineering teams.
Arrange internal and external meetings, including invitations and meeting logistics.
Prepare meeting documentation, agendas, and distribute information as required.

Site Administration

Support the day-to-day operation of the Brunswick estate.
Assist with general office administration and document management.
Maintain accurate filing systems, both electronic and paper-based.
Coordinate office supplies and administrative resources.

Helpdesk Administration

Log, allocate, and monitor maintenance requests through the helpdesk system.
Ensure service requests are assigned to the appropriate engineer or contractor.
Monitor open jobs and follow up to ensure completion within agreed timescales.
Provide updates to tenants and clients regarding progress of works.
Produce helpdesk reports and performance statistics as required.

Mobile Engineer Coordination

Manage the diaries and schedules of mobile engineers.
Allocate reactive and planned maintenance works efficiently.
Liaise with engineers to ensure jobs are completed and closed correctly.
Monitor engineer attendance and workload planning.

Tenant Liaison

Respond to tenant enquiries professionally and promptly.
Assist in resolving tenant issues and complaints.
Maintain positive working relationships with tenants and site occupants.
Communicate planned works, disruptions, and service updates.

Stock & Purchasing Control

Manage stock levels for site consumables and maintenance materials.
Raise purchase orders in accordance with company procedures.
Monitor expenditure and maintain purchasing records.
Liaise with suppliers regarding deliveries and pricing.
Ensure stock inventories are accurate and up to date.

Compliance Administration

Maintain statutory compliance records and documentation.
Track certification, inspections, and maintenance schedules.
Ensure compliance documentation is filed and readily accessible.
Assist with audits and compliance reporting requirements.

Skills & Experience

Essential

Previous experience in an administrative, reception, helpdesk, facilities, or customer service role.
Strong organisational and diary management skills.
Excellent communication and interpersonal skills.
Professional front-of-house presentation and manner.
Proficient in Microsoft Office (Outlook, Word, Excel, Teams).
Ability to manage multiple tasks and priorities simultaneously.

Desirable

Experience or Interest within facilities management or property management
Experience using CAFM or helpdesk management systems.
Understanding of compliance and maintenance processes.
Experience coordinating engineers, contractors, and meetings.

Personal Attributes

Friendly, professional, and approachable.
Highly organised and detail-oriented.
Customer-focused with excellent interpersonal skills.
Proactive and able to work independently.
Strong problem-solving abilities.
Reliable and able to work under pressure while maintaining a professional attitude.

Working Hours

Full-time, Monday to Friday.

Salary

£24k-£25k

Pay: £24,000.00-£25,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in wirral, msy

Reception and Helpdesk Administrator

Service Desk Analyst

Receptionist (part time)

IT Customer Service Desk Officer

Service Desk Assistant

Customer Support and Welcome Desk Associate

3rd Line/Team Leader - Service Desk

Junior IS Support Analyst

IT Support Apprentice

Support Desk

Technical Customer Service Advisor

Internal IT & AV Support Engineer

Service Desk Analyst

Service Desk Analyst

First Line Technical Support

IT Support

Hire / Sales Controller

Technical Coordinator

Junior Deskside Support Engineer (Liverpool)

Mobile IT Officer

I want to receive the latest job alerts for service desk in wirral, msy

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected