Technical support and operations Work, Jobs in Witney, Oxf (with Salaries)

Technical Support and Operations Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
3d
Operations and Design Lead
Complete Graphics —Witney
- From £25,000 a year
- Full-time
- In-person
- Free parking
Quick apply
6d
Engineering Administrator & Customer Support Coordinator
ILPRA SYSTEMS UK LTD. —Swindon
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Linux
- Employee assistance programme
- Sick pay
Office Administrator/PA
Motofix Accident Repair Centres —Cirencester
- £19,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
Technical Support Manager
Thales —Carterton
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
3d
System Support Lead
Atlas Workplace Services —Didcot
- £35,000 - £45,000 a year
- Oracle
- SQL
- Analysis skills
Quick apply
Production Roaster
Rave Coffee —Cirencester
- £27,553.50 a year
- Weekend availability
- In-person
- Free parking
- Employee discount
Quick apply
Drone Pilot & Flight Test Technician
UAVTEK —Aldsworth
- £29,000 - £38,000 a year
- Full-time
- Military
- Analysis skills
- Driving
Quick apply
2d
Procurement & Stores Coordinator
Orbital Astronautics Ltd —Reading
- £25,000 - £30,000 a year
- Full-time
- ERP systems
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
CAD Technician
David Harber Ltd —Didcot
- £36,000 - £38,000 a year
- Temporary
- CAD
- Engineering
- Project management
Quick apply
4d
AV Technician
Live Wire Productions —Banbury
- £28,000 - £32,000 a year
- Weekend availability
- Travel
- Mentoring
- Organisational skills
Quick apply
6d
Accounts Assistant
High Performance Polymer —Milton
- £27,000 - £30,000 a year
- Part-time
- English
- Microsoft Office
- QuickBooks
- Free parking
- Annual leave
Quick apply
9d
Senior UAV Pilot / Drone Flight Test Engineer
UAVTEK —Aldsworth
- £35,000 - £65,000 a year
- Full-time
- Military
- Analysis skills
- No degree
Quick apply
Roasting Assistant
Rave Coffee —Cirencester
- £24,784.50 a year
- Weekend availability
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Multi-Skilled Maintenance Engineer
Abbott Laboratories —Witney
- Full-time
- Engineering
- Maintenance
Jira Platform Engineer
VoCoVo —Chipping Norton
- £72,000 a year
- Hybrid work
- ERP systems
- System design
- Travel
- Employee assistance programme
- Sick pay
Field Service Technician
Operio Group —Bicester
- £40,000 - £45,000 a year
- Sales
- Maintenance
- Driving
- Annual leave
Quick apply
Technical Material Support Specialist (Spanish speaker)
ATEXIS —Brize Norton
- Full-time
- Spanish
- Engineering
- Maintenance
Quick apply
6d
FGA Technical Support & Warranty Executive
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £29,000 a year
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply

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Technical Support and Operations Assistant

Viewpoint Videos Ltd
Thame

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year
3 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
Logistics
Technical support
Microsoft Office
Computer hardware
Computer networking
Organisational skills
IT
Communication skills

Full job description

We are looking for a practical, customer-focused Customer Technical Support and Assembly Assistant to join our service and assembly team in Thame. This is a varied role combining first-line customer technical support, hands-on equipment preparation, order processing, returns handling and stock-related support.

You will be the first point of contact for customer support requests, helping customers resolve technical issues by phone, email and remote assistance. When support workload allows, you will also help prepare, assemble, test, dispatch and refurbish hardware and equipment to support smooth day-to-day operations.

About the Role

This role would suit someone who enjoys solving problems, communicating clearly with customers and working practically with technical products. Customer support is the priority, so you will need to be organised, responsive and confident managing support tickets through to resolution.

Key Responsibilities

· Provide excellent customer service and first-line technical support by phone, email and remote assistance.

· Create, update, manage and resolve customer support tickets, ensuring issues are accurately documented and followed through to completion.

· Diagnose and troubleshoot hardware, software and connectivity issues, escalating more complex cases where needed.

· Keep customers informed throughout the support process with clear, professional communication.

· Assist with processing, refurbishing and setting up returned PCs and equipment.

· Prepare, assemble and test hardware, including camera mounts, system components and product parts.

· Process customer returns, replacement equipment and customer orders, including international dispatch.

· Maintain accurate records and documentation using Microsoft Office and Google Workspace.

· Support stock management, equipment preparation and shipping activities when required.

Essential Skills and Experience

· A strong customer-focused attitude and excellent communication skills.

· Good working knowledge of Windows PCs and general computer hardware.

· Ability to diagnose and troubleshoot common technical issues.

· Confidence using Microsoft Office and/or Google Workspace.

· A practical, hands-on approach with strong attention to detail.

· Good organisational skills and the ability to prioritise workload effectively.

· Ability to work independently and switch between support, assembly and operational tasks.

· Flexibility to work weekdays, weekends and on-call evening shifts based on operational requirements.

Desirable Skills

· Previous experience in a technical support, IT, hardware, logistics or customer service role.

· Experience using remote support tools, ticketing systems or customer relationship management software.

· Basic networking knowledge, including IP addresses, Wi-Fi connections and router troubleshooting.

· Familiarity with configuring, imaging or maintaining Windows PCs and related hardware.

· Experience handling, testing or refurbishing electronic components or technical equipment.

· Understanding of stock control, dispatch processes, courier systems or order fulfilment workflows.

· Interest in cameras, computer vision, hardware products or embedded systems.

· Full UK driving licence.

Training and Support

Previous experience in a directly similar role is helpful but not essential. Full product and process training will be provided, including support workflows, hardware preparation standards and customer systems.

What We Are Looking For

We are looking for someone reliable, organised and keen to learn, with a positive attitude and a genuine interest in helping customers. You should enjoy practical problem-solving, be comfortable working with technical equipment and take pride in accurate, well-documented work.

How to Apply

If this sounds like the right opportunity for you, please apply with your CV and a short note outlining why you are interested in the role.

We welcome applications from candidates with different backgrounds and transferable experience. If you meet most of the requirements and are keen to learn, we would still like to hear from you.

Pay: £27,000.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support and operations jobs in witney, oxf

Technical Support and Operations Assistant

Operations and Design Lead

Engineering Administrator & Customer Support Coordinator

Technical Support Specialist

Office Administrator/PA

Technical Support Manager

System Support Lead

Production Roaster

Drone Pilot & Flight Test Technician

Procurement & Stores Coordinator

CAD Technician

AV Technician

Accounts Assistant

Senior UAV Pilot / Drone Flight Test Engineer

Roasting Assistant

Multi-Skilled Maintenance Engineer

Jira Platform Engineer

Field Service Technician

Technical Material Support Specialist (Spanish speaker)

FGA Technical Support & Warranty Executive

I want to receive the latest job alerts for technical support and operations in witney, oxf

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