Academy operations team leader Work, Jobs in Wormley, Sry (with Salaries)

Academy Operations Team Leader
Riverside Consultancy —Epsom
- £50,000 a year
- Full-time
- Management
- Customer service
- Continuous improvement
Quick apply
6d
Leisure Team Leader
Village Hotels - Farnborough - Leisure —Farnborough
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Hospitality Academy Learning and Development Manager
Sodexo —Ascot
- £47,000 a year
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
Centre Manager
BCA —Hook
- £55,000 - £65,000 a year
- Monday to Friday
- Continuous improvement
- Travel
- IT
- Employee assistance programme
- Employee discount
Quick apply
9d
Travel Contact Centre Team Manager
Saga —Crawley
- £28,000 - £30,000 a year
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
Quick apply
6d
Assistant Team Leader
Active PCB Solutions Limited —Reading
- £13 - £14 an hour
- Full-time
- Management
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Retail Store Manager
The Works —Godalming
- Retail management
- Leadership
- Employee assistance programme
- Employee discount
Children's Holiday Camp Manager
Roar Kids Academy —Kingston upon Thames
- £140 a day
- Monday to Friday
- Childcare
- English
- Supervising experience
- Free parking
- Employee discount
Quick apply
3d
Group Manager
OCS Group —Horsham
- Monday to Friday
- Hospitality
- Bachelor's degree
- Business
Quick apply
Sales Enablement & Training Manager
BD —Winnersh
- £59,100 - £90,150 a year
- CRM software
- Sales
- English
Forest School Leader
Recruit by Nature —Horsham
- £27,000 - £29,000 a year
- Rotating shift
- Childcare
- Communication skills
- School
- Free parking
- Annual leave
Quick apply
Finance Manager
Learning Partners Academy Trust —Godalming
- £13,959 - £20,938 a year
- Part-time
- School
2d
Retail Deputy Manager
The Works —Littlehampton
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Marketing & Communications Director
Chartwells —Chertsey
- Hospitality
- Food service
- Contracts
- Employee discount
13d
Customer Advisor
Pavers —Worthing
- £13.00 - £13.50 an hour
- 8 hour shift
- Employee discount
Quick apply
1d
Kitchen porter / 416 - The Rodboro Buildings, Guildford
J D Wetherspoon plc —Guildford
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
5d
Finance Manager (Fulham area)
Bourne Education Trust —West Ewell
- £44,937 - £47,925 a year
- Full-time
- Administrative experience
- School
- Free parking
- Employee assistance programme
Starbucks Assistant Manager
Village Hotels - Basingstoke - Starbucks —Basingstoke
- Weekend availability
- Hospitality
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager Gastro Pub
Barons Pub Company —Shinfield
- Up to £38,500 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Annual leave
- Employee assistance programme

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academy operations team leader jobs near wormley, sry

Academy Operations Team Leader

Riverside Consultancy
Epsom

Quick apply

Job details

Full-time
£50,000 a year
6 days ago

Qualifications

Driving Licence
Management
Customer service
Continuous improvement
Communication skills

Full job description

Job Advert

Academy Operations Team Leader

An exciting opportunity has been created at Toyota GB, who are seeking to recruit an Academy Operations Team Leader through their partner, AGA Performance.

The Company

AGA Performance is an ISO accredited Training and Learning and Development Consultancy, providing high-quality, unique and distinctive products and services to the automotive industry, and works closely with Toyota.

Toyota (GB) is the national sales and marketing arm for Toyota and Lexus in the UK and is proud to be one of the Sunday Times Top 100 Companies to Work For. They are responsible for sales, marketing, and customer relationships nationwide, consistently delivering dedication, innovation and quality within the world's leading automotive company.

The Role

You will be responsible for managing the Academy operations to ensure smooth running in line with the service level agreement. You will provide regular proactive monitoring, data analysis and reporting against KPI’s. Your responsibilities include managing the Academy Support Team to ensure a customer-first service is provided to the network and all TGB stakeholders. Work closely with the training leader(s), Toyota Motors Europe (TME) and other stakeholders to ensure a seamless service delivery.

Key responsibilities

Quality:

Specific line management responsibilities (for example, quarterly reviews, annual reviews, performance management development, etc)
Proactive data management – not transactional, but linked to awareness of corporate / TME / Network goals and requirements to make value-add recommendations
Proactively investigate and interpret data from both the Academy and other Business areas to make recommendations for future programme improvement, supporting change
Proactive awareness of wider organisational priorities in TME, TGB and the Network, to ensure all activity (e.g. course scheduling, demand, licencing status) is completed in a timely and commercially sensitive way
Create and maintain standard operating procedures (e.g. for trainer utilisation, licensing requirements, etc.) to ensure that core processes meet minimum required levels and that shortfalls or gaps are identified sufficiently in advance so that they can be addressed
Seek out opportunities for Academy working practice and system (SABA) efficiencies, which will enable increased levels of automation and dashboard data to support the Network's ability to self-serve information
Seek out opportunities to standardise and improve feedback gathering, analysis and reporting, ensuring that insights are actionable and reported on
Maintain smooth operational performance of the Academy, ensuring TGB Management is kept updated on relevant developments
Conduct data analysis and produce monthly progress reports, as per the reporting mechanisms provided, of progress against KPIs
Undertake planning and scheduling of Toyota Academy Support Team activities, identifying key priorities and keeping track of team member workloads and capacity AGA Performance.
Role model customer-centric behaviours in communications with Toyota colleagues, Centre staff and Suppliers
Seek out opportunities for operational efficiencies and improvements in the Academy’s working practices and processes, to ensure they are streamlined and effective
Escalate any issues as appropriate to ensure delivery of Academy SLAs in line with contractual arrangements
Act as the first point of contact for all day-to-day Academy team queries

Operations:

Actively engage with the team to enable positive working practices /relationships and promote a collaborative relationship between Burnaston (Derbyshire) and Burgh Heath (Epsom) teams
Attend stakeholder meetings as required by the TGB Senior Manager
Proactively deal with any performance issues and take appropriate steps to ensure high standards of performance and a positive team culture are the norm

About you

You will need to have line management experience, creating a collaborative and inclusive working environment. You will have high personal standards of achievement, be curious, and have a collaborative approach, considering stakeholders across the organisation. You will be able to analyse and interpret data effectively, and have excellent communication skills, both written and verbal. You will have exceptionally well-organised and be agile and responsive to change. You will be confident with the ability to delegate. You will be able to develop relationships effortlessly and have fabulous customer service skills. You will be a great problem solver, with fabulous influencing skills, to be able to drive continuous improvement.

You will need

A full driving licence
The ability to travel to the TGB Training Academy in Derbyshire (possibly once a month)
Eligibility to work in the UK

On Offer

Salary £50,000 per annum
24 days holiday a year, plus bank holidays
Ongoing career development support

Our Process

When applying, please include a full current CV. Once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage, which will either be an interview with the business or not, depending on your experience. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.

Managing your data

We care about your personal data. The General Data Protection Regulation provides you with more control, and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process.

Quick apply

Refine Your Search

academy operations team leader jobs in wormley, sry

Academy Operations Team Leader

Leisure Team Leader

Hospitality Academy Learning and Development Manager

Centre Manager

Travel Contact Centre Team Manager

Assistant Team Leader

Retail Store Manager

Children's Holiday Camp Manager

Group Manager

Sales Enablement & Training Manager

Forest School Leader

Finance Manager

Retail Deputy Manager

Marketing & Communications Director

Customer Advisor

Kitchen porter / 416 - The Rodboro Buildings, Guildford

Finance Manager (Fulham area)

Starbucks Assistant Manager

Assistant Manager Gastro Pub

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