It technician Work, Jobs in York, Eng (with Salaries)

IT Support Technician
Snugfort Limited —Middleton Park
- £25,000 - £27,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
1d
IT Technician
T&M Reuse Yorkshire Limited —Leeds
- £15 an hour
- Full-time
- Software troubleshooting
- Windows
- IT
- Free parking
Quick apply
19h
IT Support Technician Apprentice
QA Apprenticeships —Leeds
- £25,528 a year
- Hybrid work
- Computer networking
- IT
- Communication skills
2d
Field Service IT Technician
Apogee Corp —Leeds
- Monday to Friday
- Customer service
- Windows
- Computer networking
- Employee assistance programme
- Employee discount
10d

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Part Time Checkout Assistant
Selco —York
Till processing including cash, account and credit card customers. Working as part of a team providing excellent customer service wherever there is interaction…
£12.85 an hour

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IT Support Technician

Snugfort Limited
Middleton Park

Quick apply

Job details

Full-time
£25,000 - £27,000 a year
1 day ago

Benefits

Free parking
Casual dress
Company pension
Employee discount
On-site parking

Qualifications

TCP
CSS
Software troubleshooting
Customer service
Technical support
Microsoft Office
DHCP
Remote access software
IT support
DNS
TeamViewer
IT
IP networking
Customer support
TCP/IP
Communication skills
HTML

Full job description

Technical Support Engineer (IT & AV Solutions)

Location: Leeds (Office Based)
Job Type: Full-Time, Permanent
Salary: £25,000 - £27,000 per year (depending on experience)
Hours: Monday to Friday, 9:00am - 5:00pm

About Screen Moove

Screen Moove is a leading UK supplier of commercial display technology, digital signage, meeting room solutions and professional AV equipment. We work with businesses, education, hospitality and public sector organisations nationwide.

We're looking for a Technical Support Engineer with a strong IT background who enjoys solving technical problems and delivering outstanding customer support. This is an office-based role supporting customers remotely and working closely with our sales, operations and installation teams.

The Role

You will provide technical support before and after sale, helping customers install, configure and troubleshoot our commercial AV and digital signage solutions. While many of our products are Android-based, a solid understanding of Windows, networking and general IT support is essential.

Key Responsibilities

Provide technical support via phone, email and remote access.
Install, configure and troubleshoot digital signage and AV solutions.
Support Android-based displays, CMS platforms and interactive touchscreens.
Assist with Windows, networking and software configuration.
Diagnose hardware, software and connectivity issues.
Configure video conferencing and meeting room equipment.
Perform firmware updates and product configuration.
Escalate technical issues to manufacturers where required.
Maintain accurate support records using our CRM/helpdesk system.
Produce technical documentation and user guides.
Test equipment and assist with fault diagnosis.
Provide technical guidance to the sales team.
Keep up to date with new products and technologies.

Products You'll Support

Digital Signage Displays
Interactive Touchscreens
Video Conferencing Systems
Meeting Room Solutions
Commercial Displays
LED Displays & Video Walls
Digital Menu Boards
Media Players
Room Booking Systems
Wireless Presentation Systems
Touchscreen Kiosks

Essential Skills

Previous experience in an IT Support or Technical Support role.
Strong knowledge of Windows and Android.
Experience with software installation and troubleshooting.
Good understanding of TCP/IP networking, Wi-Fi, DHCP and DNS.
Excellent fault-finding and problem-solving skills.
Strong customer service and communication skills.
Ability to explain technical issues clearly to non-technical users.
Well organised with good attention to detail.
Ability to manage multiple priorities.
Proficient with Microsoft Office.
Right to work in the UK.

Desirable Experience

Experience with any of the following would be advantageous:

Digital Signage software
Remote support tools (TeamViewer, AnyDesk, Remote Desktop)
Google Workspace
HTML/CSS (basic)
Zoho CRM or similar CRM platforms
Shopify
AV installation
HDMI distribution
PoE and VLAN networking
Yealink, Logitech or Poly meeting room systems
Commercial display technologies
Interactive displays

What We Offer

Competitive salary (£25,000–£27,000 DOE)
Full product and manufacturer training
Career development opportunities
Company pension
Employee discount
Free on-site parking
Modern office environment
Monday to Friday working – no weekends
Supportive and friendly team

Why Join Screen Moove?

This is an excellent opportunity to join a growing technology company where you'll work with leading commercial AV brands and develop specialist skills in one of the fastest-growing sectors of the technology industry.

If you enjoy solving technical challenges and providing first-class customer support, we'd love to hear from you.

Pay: £25,000.00-£27,000.00 per year

Benefits:

Casual dress
Free parking

Work Location: In person

Quick apply

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