Job summary
We are a small friendly rural practice looking for 1 full time or 2 part time dispensers, for a total of 32-36 hours a week
NVQ Level 2 dispensing would be preferred. As a dispenser you will support the day-to-day operation of the surgery dispensary through tasks such as dispensing prescriptions and stock control, as well as some reception duties.
Main duties of the job
Dispensing acute and repeat prescriptions using SystmOne.
Issuing stock items and prepared prescriptions.
Collection of prescription charges/checking patient exemption statements.
Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage.
Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions.
Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record.
Maintaining full and accurate records of all dispensing transactions.
Cleaning work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.
Undertaking other reasonable duties within the framework of the post as directed by the Dispensing Manager.
Attending dispensing meetings.
Checking with GPs or in patient records if concerned about the appropriateness of requests for medication.
Dealing with queries from patients regarding their prescriptions.
Ordering drugs from wholesalers using SystmOne.
Some reception work as required to cover part of the dispensing process and late-night surgery.
Handling controlled drugs (and keeping a register).
Assisting in stock checks.
Providing cover for annual leave/sickness.
Locking up the surgery premises once a week.
About us
We are a small friendly rural dispensing practice located between York and Selby in the village of Escrick, currently with around 6800 patients. We pride ourselves in providing a traditional family doctor service with good continuity of care. We CQC rated good and are part of the Selby Town PCN.
Job description
Job responsibilities
Accurately dispensing of prescriptions and admin duties relating to this.
Maintaining confidentiality at all times.
Ensuring enquiries from patients are efficiently and courteously handled.
Working within Health & Safety guidelines.
Adhere to Safeguarding policy & be aware of individual responsibility.
Confidentiality Policy:
Staff must not under any circumstances disclose patient information to anyone outside the Practice, except to other health professionals who have a requirement to know patient details as part of their role. Or where the patient has provided a specific written consent.
Disclosure to other staff or professionals will usually be restricted to those who themselves operate under a duty of confidentiality, either contractual (employees) or under a professional code of conduct (GPs etc).
Dispensers must be familiar with Standard Operating Procedures (SoPs) and in particular the requirement and recommendation to clearly identify patients, their representatives (family etc)
or health care professionals attending on behalf of the patient whilst acting in their professional capacity. SoPs recommend the circumstances under which identification may be requested.
All patients can expect that their personal information will not be disclosed without their permission (except in the most exceptional circumstances when disclosure is required when somebody is at grave risk of serious harm). Care must be taken when someone other than the patient attends to deal with prescriptions.
Disclosure of information to the parent or guardian of a young person of adolescent age should not normally take place without the young persons consent.
Prior to giving advice on prescription medicines Dispensers should establish whether the person collecting or handing in the item is the patient or is a third party. It is normally appropriate to provide advice on the method of administration of a product however if in doubt the matter should be referred to a GP.
Where a product is being collected by a third party care should be taken to ensure that additional information is not given in breach of confidence (e.g. answering casual questions or providing information which may indicate the nature of a patients illness or condition).
Staff who suspect a breach of confidentiality must inform the Practice Managerimmediately and complete a Significant Event record. Any deliberate breach of confidentiality will be considered as a serious disciplinary offence and may lead to dismissal.
Staff remain bound by the requirement to keep information confidential even if they are no longer employed at the Practice.
Dispensary staff will ensure that all records, prescription items and other patient identifiable documents are stored in a manner which prevents casual customers from viewing them by accident or intent.
Dispensary staff will ensure that where a patient has been
invited to undergo a Medication Use Review then this will take place in a private room used for that purpose. Where conversations develop publicly into confidential issues the dispenser should, where possible, terminate the conversation and offer private facilities or rearrange the review to a more suitable time.
Disclosure of information without patient consent is possible in a number of instances, and where circumstances arise, the decision whether to disclose information or not would normally be taken by the pharmacist or by a GP. Examples may be where a patient appears to be incapable of giving consent due to age or condition, where disclosure may be in the patients best interests, or where required to do so by a properly authorised public body (police, coroner etc).
Safeguarding
Safeguarding is everyone’s responsibility and all staff within the organisation have a particular responsibility to ensure all safeguarding concerns are responded to effectively and efficiently in accordance with the local Safeguarding Adults Board and Safeguarding Childrens Partnership policies and procedures.
Complies with safeguarding training requirements as set out by employment terms and any relevant professional and national bodies
Takes prompt and timely action when there are any welfare or safeguarding concerns
Forms appropriate relationships with those they care for and maintains professional boundaries in their work.
Works within organisational policies, procedures and guidance.
Is committed to demonstrating the organisations values and behaviours in their work
Person Specification
Qualifications
Desirable
· Qualified to NVQ level 2
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Escrick Surgery
Address
4 Main Street
Escrick
York
YO19 6LE
Employer's website
https://www.escricksurgeryyork.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Heather Grainger
Dispensing Manager
[email protected]
01904728243
Details
Date posted
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full/ Part-time
Job locations
4 Main Street
Escrick
York
YO19 6LE
Pay: From £12.71 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
