Customer service assistant chester le street Work, Jobs (with Salaries)

Customer Service Assistant - Chester Le Street
Coventry Building Society —Chester-le-Street
- £25,725 a year
- Full-time
- Hospitality
- Cash handling
2d
Pharmacy Assistant Apprenticeship
Skills 4 Group —Chester-le-Street
- Customer service
- English
- IT
12d
Higher -Level Teaching Assistant
Durham County Council —Durham
- £30,024 - £33,699 a year
- Full-time
- English
- School
- Annual leave
8d
Head Chef
The Red Lion Ouston —Chester-le-Street
- £40,000 a year
- Full-time
- Hospitality
- Culinary experience
- Customer service
- Employee discount
Quick apply
4d

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Customer Service Assistant - Chester Le Street
Coventry Building Society —Chester-le-Street
Dealing with cash transactions carefully and accurately are among its key responsibilities, as well as taking telephone calls for our greater Customer Service…
£25,725 a year
2d
Care Assistant
Comfort Call Limited —Chester-le-Street
£12.80 plus paid mileage. Pay Rate: £12.80 plus paid mileage. Local work and paid mileage. Enhanced occupational maternity and adoption pay.
£12.80 an hour

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Customer Service Assistant - Chester Le Street

Coventry Building Society -
Chester-le-Street

Apply Now

Job details

Full-time
£25,725 a year
2 days ago

Benefits

Company pension

Qualifications

Hospitality
Cash handling

Full job description

About the role

We’re looking for a friendly, helpful person to join the team in our Chester Le Street branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different.

This role will suit someone who’s at ease talking to lots of different people and able to support their needs in a caring, friendly and efficient manner. It involves finding solutions for our customers, keeping up to date with our services, policies and procedures as well as staying on top of admin. Dealing with cash transactions carefully and accurately are among its key responsibilities, as well as taking telephone calls for our greater Customer Service area.

Our benefits include:

28 days holiday a year plus bank holidays and a holiday buy/sell scheme
Annual discretionary bonus scheme
Personal pension with enhanced contributions
Maternity, paternity and shared parental leave
Extensive wellbeing support
Life assurance (6 times annual salary)

Find out more about the fantastic benefits of joining Coventry Building Society Group here.

We reserve the right to close this advert early if we receive a high volume of suitable applications

About you

For this role you’ll be a people person and it’ll be important that you can engage with a diverse range of people, find out how to help them best and give them a great experience with us.

To be successful in this role its essential you have:

Current experience in a customer focused role (e.g. retail, hospitality or call centre)
Experience of interacting directly with customers and providing a great service on a daily basis
Good attention to detail with experience of processing customer details or data accurately

Desirable experience will include:

Experience of cash handling
Following policies and processes
Ability to deal with more challenging or sensitive customer situations

About us

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

Feedback

We are currently receiving a high number of applications for our roles and, while we review each one carefully against the advertised criteria, unfortunately we're unable to provide individual feedback. We will contact shortlisted candidates directly.

Location

Chester le Street

Apply Now

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Customer Service Assistant - Chester Le Street

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