Support analyst Work, Jobs in Abercynon, Rct (with Salaries)

Business Analyst
CGI —Bridgend
- Full-time
- Data analysis skills
- Software development
- Agile
Quick apply
Business Analyst
Advanced Secure Technologies —Saint Mellons
- £40,000 - £45,000 a year
- Full-time
- Azure
- Data analysis skills
- Project management
- Free parking
Quick apply
Case Reviewer (Cardiff)
OFGEM —Cardiff
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Flexible schedule
1d
External Identity Support Analyst (Cardiff)
Kocho —Cardiff
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
Operational Excellence Analyst
General Dynamics Land Systems UK —Pentrebach
- £32,800 - £41,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- No degree
Technical Assurance Officer
ArvatoConnect —Swansea
- £40,000 - £48,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
4d
Transport Credit Risk Analyst – Residual Value Risk
Lloyds Banking Group —Newport
- £30,201 - £31,790 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
10d
CSV Analyst 12 Month FTC
Norgine —Hengoed
- Microsoft Office
- Bachelor's degree
- IT
Quick apply
Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Commercial Finance Analyst - Remote
Morgan Advanced Materials —Swansea
- Full-time
- Remote
- Management
Commercial Finance Analyst
PHSGroup —Caerphilly
- Microsoft Excel
- Analysis skills
- Free parking
- Employee discount
Credit Analyst – Unsecured Lending
Lloyds Banking Group —Newport
- £29,460 - £31,790 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Python
8d
IT Support Analyst (Applications)
TOAST —Llansamlet
- £28,000 - £31,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Schools Desktop Support Analyst
Torfaen County Borough Council —Torfaen
- £32,597 - £35,412 a year
- English
- IT
22h
Microsoft PowerBI Reporting Analyst
General Dynamics Land Systems UK —Pentrebach
- £45,600 - £57,000 a year
- Full-time
- Azure
- SQL
- APIs
7d
Data & Performance Analyst
Rhondda Cynon Taf —Rhondda Cynon Taff
- £42,839 a year
- Part-time
Consumer Support Analyst
RELX —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Business Analyst
Scrumconnect Consulting —Bridgend
- £55,000 a year
- Analysis skills
- Agile
- Communication skills
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
Consumer Support Analyst
LexisNexis Risk Solutions —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills

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Business Analyst

CGI -
Bridgend

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

Jira
Data analysis skills
Confluence
Software development
Agile
SDLC

Full job description

At CGI, you will play a key role in shaping and delivering digital services that impact millions of users. As a Senior Business Analyst supporting a key programme, you will work at the heart of a large-scale UK Government transformation, helping translate user needs and policy intent into clear, actionable requirements that drive successful delivery. You will be trusted to take ownership of outcomes, encouraged to apply creative thinking to complex problems, and supported by experienced delivery teams who value collaboration, quality and continuous improvement. This is an opportunity to make a meaningful difference while growing your career within a supportive, people-centred organisation.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
This is a hybrid position, with an expectation of working two days per week on site at our client offices in Swansea.

Your future duties and responsibilities

In this role, you will support Agile delivery squads across a key client programme, working closely with Service Designers, Technical Project Managers, developers and front-line client staff to understand, define and document requirements. You will translate complex business and user needs into well-structured user stories, acceptance criteria and backlog artefacts that enable teams to deliver high-quality digital services.
You will operate with a high degree of autonomy, confidently engaging a wide range of technical and non-technical stakeholders to ensure shared understanding, traceability and alignment throughout the delivery lifecycle. You will contribute to continuous improvement across analysis practices, helping teams maintain clarity, momentum and focus on user outcomes within a fast-paced Agile environment.
Key responsibilities include:

Lead & define business and user requirements within Agile delivery squads
Develop & refine product backlogs, user stories and acceptance criteria
Facilitate workshops and discussions to align user needs, business priorities and delivery outcomes
Ensure requirements are visible, traceable and embedded into design and backlog refinement
Collaborate closely with Service Designers, Product and Delivery leads
Support delivery teams through sprint planning, refinement and reviews
Use tooling such as Jira and Confluence to manage and maintain delivery artefacts

Required qualifications to be successful in this role

You will be an experienced Business Analyst with a strong background digital delivery, comfortable working in Agile environments and engaging confidently with diverse stakeholder groups. You will bring a structured yet pragmatic approach to analysis, with the ability to work independently while remaining closely aligned with delivery teams.
You should have:

Proven experience delivering digital services in an enterprise Agile environment
Strong understanding of the full software development lifecycle (SDLC)
Hands-on experience defining and managing requirements within Agile squads
Experience working closely with Product Owners or acting in a proxy Product Owner capacity
Strong stakeholder engagement, facilitation and influencing skills
Proficiency using Jira, Confluence and similar backlog management tools
Experience working within public sector or government digital services environments
Experience of data analysis would be a positive advantage

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

support analyst jobs in abercynon, rct

Business Analyst

Business Analyst

Case Reviewer (Cardiff)

External Identity Support Analyst (Cardiff)

Operational Excellence Analyst

Technical Assurance Officer

Transport Credit Risk Analyst – Residual Value Risk

CSV Analyst 12 Month FTC

Technical Support Analyst

Commercial Finance Analyst - Remote

Commercial Finance Analyst

Credit Analyst – Unsecured Lending

IT Support Analyst (Applications)

Schools Desktop Support Analyst

Microsoft PowerBI Reporting Analyst

Data & Performance Analyst

Consumer Support Analyst

Business Analyst

Senior Service Desk Analyst

Consumer Support Analyst

I want to receive the latest job alerts for support analyst in abercynon, rct

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