Support associate Work, Jobs in Abercynon, Rct (with Salaries)

Product Support Associate
Tes Global —Llantrisant
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Trainee Accounts Assistant
Mitchell Associates Chartered Accountants —Brecon
- £24,000 - £24,840 a year
- Full-time
- Analysis skills
- Accounting
- Organisational skills
Quick apply
2d
Production Associate
Ecolab Inc. —Llantrisant
- Full-time
- Computer literacy
- Laboratory experience
- Computer skills
9d
Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Associate, Analyst NAA Operations CoE, Audit and Assurance - Permanent/ 12 Month FTC/ Secondment
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Referral programme
Quick apply
5d
Guest Relations Associate
The Celtic Collection —Newport
- £12.77 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Cardiff Metropolitan University MH Mentors and ASC & SpLD Study Skills Tutors
Amano Technologies Ltd —Cardiff
- £34.02 an hour
- Hybrid work
- Master's degree
- University
- Mentoring
Quick apply
Process Operator
Ecolab Inc. —Llantrisant
- Full-time
- Computer literacy
- Laboratory experience
- Computer skills
Accounts Assistant
Mitchell Associates Chartered Accountants —Brecon
- Full-time
- Analysis skills
- Accounting
- Organisational skills
- Flexitime
Quick apply
2d
VacancyTitle: Resident Services Associate
Grainger plc —Cardiff
- Full-time
- Remote
- Annual leave
3d
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- Customer service
- English
- Administrative experience
Sales Associate
SweenyMarketinGroup —Cardiff
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
13d
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Assistant Underwriter
IQUW Group —Swansea
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Learning & Development Administrator
IQUW Group —Swansea
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Research Associate
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Doctoral degree
- University
Data Center Critical Environment Technician Manager
Microsoft —Newport
- £44,700 - £86,500 a year
- Full-time
- Azure
- Computer Science
- Microsoft Office
Stock Lead - St Davids 2, Hollister
Hollister —Cardiff
- Weekend availability
- Management
- Supervising experience
- Travel
- Store discount
- Employee discount
2d

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support associate jobs near abercynon, rct

Product Support Associate

Tes Global -
Llantrisant

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Full job description

Job Title: Complex Product Support Associate
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.

Role overview:
Provide technical and operational support for complex products, to resolve product and usage issues including those where specialist knowledge is required, across stages of the customer lifecycle.

Key Responsibilities:

Provide technical and operational support to resolve product or usage issues, regardless of point in the product lifecycle (eg. pre-sales, onboarding, in-life support and value realisation, retention and offboarding.)
Includes direct customer engagement as well as specialist subject matter expert support across stages of the customer lifecycle (e.g. pre-sales, onboarding, in-life support, value realisation, retention and offboarding), as required
Maintain technical and operational expertise in relevant products, providing guidance and sharing knowledge and advising on configuration, product limitations and best practice, and contributing to Chapters as applicable
Surface insights and recurring issues to Product teams to support ongoing product-specific and broader ecosystem evolution

What will you need to succeed?

Consistent delivery of high-quality delivery of complex product onboarding
Effective & timely resolution of complex product issues and minimising customer impact
Improved customer satisfaction, demonstrated by stronger feedback and reduced complaints.
Reduction in repeat issues and improved overall operational performance through improved guidance, standards and best practices
Demonstrate cross functional collaboration with Customer Management, Product & Technology teams
Active contribution to maximising customer lifetime value through reliable and effective product support

What do you get in return?

25 days annual leave rising to 30
5% pension
State of the art offices
Access to a range of benefits via My Benefits World
Free eye care cover
Life Assurance
Cycle to Work Scheme
EAP (Employee assistance programme)
Monthly Tes Socials
Access to an extensive Learning and Development menu

Quick apply

Refine Your Search

support associate jobs in abercynon, rct

Product Support Associate

Trainee Accounts Assistant

Production Associate

Customer Service Representative

Associate, Analyst NAA Operations CoE, Audit and Assurance - Permanent/ 12 Month FTC/ Secondment

Customer Subscriptions Associate

Guest Relations Associate

Customer Services Associate

Cardiff Metropolitan University MH Mentors and ASC & SpLD Study Skills Tutors

Process Operator

Accounts Assistant

VacancyTitle: Resident Services Associate

Delivery Station Liaison Agent

Sales Associate

Customer Service Representative

Assistant Underwriter

Learning & Development Administrator

Research Associate

Data Center Critical Environment Technician Manager

Stock Lead - St Davids 2, Hollister

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