Customer service supervisor Work, Jobs in Aberdare, Rct (with Salaries)

Shift Supervisor
Vertigo Trampoline Park ltd —Merthyr Tydfil
- From £14.50 an hour
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
9d
Key Support Services Team Leader
PHSGroup —Caerphilly
- £35,000 - £37,000 a year
- No weekends
- Sales
- Free parking
Cardiff - Branch Lead / Manager / Supervisor
Hydroscand UK —Pontypridd
- Assembly
Supervisor
Disco Bowl Newport —Cardiff
- £12.71 - £13.50 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
10d
Assistant Store Manager
Lovisa —Cardiff
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
Assistant Store Manager
Hotel Chocolat —Bridgend
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
4d
Assistant Store Manager
Mountain Warehouse —Cardiff
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Retail Supervisor
Wickes —Caerphilly
- £9.46 - £13.39 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
12d
Sales Team Leader
LKQ Corporation —Cardiff
- Full-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
12d
ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER
INDITEX —Cardiff
- Full-time
- Sales
- Customer service
Quick apply
Front Office Supervisor
The Celtic Collection —Newport
- £12.98 an hour
- Full-time
- Hotel
- Free parking
- Employee discount
Front of House Supervisor
Slim Chickens - Bridgend —Bridgend
- £12.91 an hour
- Part-time
- Restaurant
- Restaurant experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Assistant Retail Store Manager (38 hours / 12 Months FTC) - Bridgend
New Balance —Bridgend
- Weekend availability
- Customer service
- Basic maths
- Communication skills
- Employee discount
- Flexible schedule
Front of House Team Member & Supervisor
Chocoberrycafe —Cardiff
- £12.75 - £14.50 an hour
- Part-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
4d
Food and Beverage Supervisor
The Dragon Hotel Swansea —Swansea
- £13.50 an hour
- Full-time
- Hospitality
- Bar
- Supervising experience
- Free parking
- Employee discount
Quick apply
7d
Store Supervisor (part-time 24hr)
Timberland —Cardiff
- Part-time
- Sales
- English
- Microsoft Office
- Employee discount
Quick apply
3d

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Customer Service Team Leader
Stellantis Financial Services —Cardiff
In this role, you’ll lead, motivate, and support a team of customer service professionals, ensuring service excellence while driving performance and continuous…
£32,000 - £36,000 a year
Quick apply
9d
Key Support Services Team Leader
PHSGroup —Caerphilly
This is a fantastic opportunity to shape how our field and office teams work together, ensuring customers receive the very best support.
£35,000 - £37,000 a year

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customer service supervisor jobs near aberdare, rct

Shift Supervisor

Vertigo Trampoline Park ltd
Merthyr Tydfil

Quick apply

Job details

Permanent
From £14.50 an hour

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Microsoft Office
Level 2 Food Hygiene Certificate
First Aid Certification
IT
Food Hygiene Certificate
Leadership
Communication skills

Full job description

Overview

Shift Supervisor

Vertigo Trampoline Park

Pay: £14.50 per hour

Hours: Minimum 25 hours per week

Working Pattern

Wednesday evening – 4.5-hour shift
Saturday – 9:00am to 7:00pm
Sunday – 9:00am to 7:00pm

Additional hours will be available during school holidays, peak trading periods, and to provide holiday and sickness cover where required.

Probationary Period

This role is subject to a 3-month probationary period. Pay and overall performance will be formally reviewed upon successful completion of the probation period.

About the Role

Vertigo Trampoline Park is looking for a reliable, confident and motivated Shift Supervisor to support the day-to-day operation of the park and assist the Park Manager in maintaining the highest standards of safety, customer service and team performance.

This is a hands-on leadership role suited to someone who can lead by example, motivate staff, make decisions independently and ensure the smooth running of the business during busy trading periods.

The Shift Supervisor will be the senior person on site during certain operating periods and will be expected to make operational decisions in the absence of the Park Manager.

Key Responsibilities

Act as a keyholder, opening and closing the park in accordance with company procedures.
Conduct and record daily operational and safety inspections.
Oversee the day-to-day operation of the park during assigned shifts.
Ensure all health and safety procedures are followed and enforced at all times.
Lead, support and motivate team members to achieve high standards of performance and customer service.
Monitor staff performance and address minor conduct or performance concerns, escalating where appropriate.
Ensure staff remain productive, professional and compliant with company procedures throughout their shift.
Handle customer enquiries, complaints and issues professionally and effectively.
Resolve operational issues promptly and confidently.
Complete incident reports, safety records and other operational documentation as required.
Maintain high standards of cleanliness, presentation and organisation throughout the facility.
Assist with staff training and onboarding where required.
Support the Park Manager and wider business by undertaking other reasonable duties when required.

Key Behaviours

Leads by example and maintains a positive attitude.
Confident, approachable and professional.
Takes ownership of responsibilities and works efficiently to meet deadlines.
Honest, trustworthy and dependable.
Maintains high standards of safety, cleanliness and customer service.
Comfortable making decisions and remaining calm under pressure.
Works effectively both independently and as part of a team.
Confident holding staff accountable and addressing performance issues where necessary.
Demonstrates initiative and a willingness to solve problems.

Skills & Experience

Essential

Previous supervisory, team leader or senior staff experience.
Strong verbal and written communication skills.
Ability to motivate, organise and lead a small team.
Good IT skills, including knowledge of Microsoft Office applications.
Strong customer service and problem-solving abilities.
Ability to work evenings, weekends and school holidays.
Confident managing staff and maintaining standards in a fast-paced environment.

Desirable

Experience within leisure, hospitality, retail or family entertainment environments.
Food Hygiene Level 2 qualification.
First Aid qualification.
Experience completing safety checks, incident reporting and operational records.

What We Offer

£14.50 per hour.
Guaranteed minimum 25-hour contract.
Additional hours available during school holidays and peak periods.
Training and development opportunities.
Supportive working environment.
Opportunity for progression within the business.
Formal pay and performance review following successful completion of the 3-month probationary period.

If you are a confident leader who enjoys working with people, maintaining high standards and taking responsibility for delivering an excellent customer experience, we would love to hear from you.

Pay: From £14.50 per hour

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in aberdare, rct

Shift Supervisor

Customer Service Team Leader

Key Support Services Team Leader

Cardiff - Branch Lead / Manager / Supervisor

Supervisor

Assistant Store Manager

Assistant Store Manager

Assistant Store Manager

Retail Supervisor

Sales Team Leader

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

Front Office Supervisor

Front of House Supervisor

Assistant Retail Store Manager (38 hours / 12 Months FTC) - Bridgend

Front of House Team Member & Supervisor

Food and Beverage Supervisor

Store Supervisor (part-time 24hr)

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